Stayed at this hotel for our family reunion. The staff was exceptional. Very accommodating and pleasant. Group rate was very good. Only setbacks: front desk could have had more staff for check in. There was another family reunion and other groups checking it at same time. Also took too long for rooms to be cleaned. However, when cleaned they were very clean. Thanks to Shawn, Towana, Terrell, Pauline, Kevin and especially Erica who took very good care of me through the many changes of confirmations. Excellent customer service which is very important. I would recommend the HIE BWI Airport to anyone traveling to the area.
- Official Description (provided by the hotel):
- Holiday Inn Express BWI is happy to report that we have completed our first floor renovation! You will love the new look, as well as the above standard service our hotel has to offer. We also offer free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Leave your car with us! Try our park and fly package! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
- Holiday Inn Hanover
- Hanover Holiday Inn