My sister (visiting from Ohio) and I arrived and were greeted by the owner. He was very helpful checking in and providing information on restaurants and activities. He even checked the weather forecast as we were leaving for dinner and recommended an umbrella. The owner had a birthday card for my sister and cookies to snack when we arrived. The house is chocked full of antiques and collectibles.
However when we turned down the bed there was a bug (not a spider or mosquito or stinkbug as suggested by the owner). We informed the owner of the situation and that we were checking out. I requested a refund and was denied. The owner tried to say it was a baby stinkbug but being from Maryland I know stinkbugs and that was not it. I was pretty sure it was a bedbug and after getting home I checked on line and my suspicions were confirmed. The owner offered no apology. The owner said he could have rented it 10 fold and could not refund our money even though there seemed not to be any other guests.
Havre De Grace is a wonderful place to visit but I do not recommend this B&B.
- Official Description (provided by the hotel):
- A John Hopkins family home (1868)with Susquehanna River view. Three lovely rooms offering expanded cable television, VCRs/DVDs, WiFi, hair dryers, refrigerator, snacks, central AC, antiques, secret garden, private baths. Sumptuous breakfast. Please join us! ... more less