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“Outstanding Customer Service”

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Residence Inn Baltimore Hunt Valley
Ranked #2 of 6 Hotels in Hunt Valley
Certificate of Excellence
GreenLeadersSilver level
Reviewed 29 May 2014

Great hotel, very clean and very friendly. I love the pool and the hot top. The staff is so friendly and make you feel welcome. The complementary food is a nice touch too. I would highly recommend it.

Room Tip: I have stayed 4 different occasions and every room was great.
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  • Stayed: May 2014, travelled on business
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Thank Cupcake22161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory C, General Manager at Residence Inn Baltimore Hunt Valley, responded to this reviewResponded 2 June 2014

Dear Cupcake22161,

Thank you for taking the time to post about your experience at our hotel. We are delighted that you have stayed with us 4 times and have had a great experience each time. Our team takes tremendous pride in our hotel and their service. Our goal is that every guest can enjoy our hotel like you have.

We look forward to your return and please stop by the desk and say hello, I look forward to meeting you in person.

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163 - 169 of 287 reviews

Reviewed 22 May 2014

I have stayed at this place for over two months now on a business trip, and it has been the most comfortable experience one can imagine. Rooms are large, well equipped with large revolving TV, dedicated areas for seating, work and kitchen. The place is also equipped with 24 hr free gym, paid laundry, swimming pool and also a wonderful patio. Ample free parking space too, and well located with two large shopping complexes close to it. Daily breakfast and thrice a week social evenings allow one to blow off steam when needed. Highly recommended for long stay.

Room Tip: take rooms towards the back of the hotel, offer great view.
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  • Stayed: April 2014, travelled on business
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Thank 2Tvamsee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory C, General Manager at Residence Inn Baltimore Hunt Valley, responded to this reviewResponded 23 May 2014

Dear 2Tvamsee,

Thank you for taking the time out of your busy schedule to write about your experiences here at the Residence Inn Hunt Valley. We are so pleased to have you here with us and are furthermore pleased that you are enjoying your stay. We sincerely hope that the remainder of your time here in Baltimore is enjoyable. If there is anything we can do to improve your experience please let us know.

Thank you,

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Reviewed 21 May 2014

It appears this hotel is doing some sort of overnight backup to offsite location using same Internet pipe as hotel room guests. As a result latency is sometimes in neighborhood of 1 second or worse. Throughput is limited to 1.5Mb/s download. This makes any work using VPN to workplace almost impossible, or at least highly irritating (imagine typing something and seeing echo 1 or 2 seconds later). Other than that, everything else is still perfect, but my need for dependability of the Internet lowered the score to "Average".
I stayed in this hotel also few months ago, performance of Internet (right at 11PM) was even worse. It is better than 2 months ago, but still unacceptable. BTW: forget about streaming from youtube.

  • Stayed: May 2014, travelled on business
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Thank 607TomP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory C, General Manager at Residence Inn Baltimore Hunt Valley, responded to this reviewResponded 22 May 2014

Dear 607TomP,

We appreciate your time to review our hotel. I apologize that our internet speed was not up to the standards you expect. The evening and late evening hours typically see the most demand for internet bandwidth. Our hotel systems operate on a seperate pipeline as required by Marriott. The guestroom internet bandwidth has been a project that we have been working on for several months. We have recently upgraded all the equipment in the building to better manage the network availablity. We also recommend that the wired connection in the guestroom offers greater access and stability. For each wireless access point the connection gets divided for the number of users pulling from that point. We have also contracted to triple the bandwidth that we currently have available to our guests and are awaiting the installation of a new fiber line into the building. With the number of devices that each guest has in use nowadays, we recognize the need to expand our infrastructure, and we are working as fast as possible to complete these upgrades. We look forward to your return visit.

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Reviewed 17 May 2014

Hunt Valley Residence Inn gave us the perfect location to visit family and friends in Baltimore County. About 45 min from BWI airport. Their hospitality at the hotel was great. Some things when we checked in were missing (towels) but were quickly delivered to the room Have a mini kitchen and separate living room was perfect.

  • Stayed: April 2014, travelled with family
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Thank Chance E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory C, General Manager at Residence Inn Baltimore Hunt Valley, responded to this reviewResponded 20 May 2014

Dear Chance E.,

Thank you for taking the time to share your experience at our hotel. We apologize that some of the towels were missing when you arrived and I am pleased to hear that our team got them to you immediately. We hope that you enjoyed your time visiting with your family and friends. We look forward to being your home away from home when you visit them again in the future.

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Reviewed 13 May 2014 via mobile

My wife and I as well as my sister and her husband all stayed here earlier this month. We were all very pleased with the quality of the rooms as well as ample parking. The breakfast included in the price of the room was first rate in quality and variety.

  • Stayed: May 2014
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Thank Nessim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory C, General Manager at Residence Inn Baltimore Hunt Valley, responded to this reviewResponded 15 May 2014

Dear Nessim L,

Thank you for taking the time to share your feedback on your recent stay. We appreciate your comments and are pleased to hear that you enjoyed your stay. We wish you and your family a great summer and look forward to seing you again in the future.

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Reviewed 13 May 2014

This Marriott is very conveniently located close to I-83 and offered a good jumping off point for our weekend activities. I liked the bedroom that was separate from the living room, and the compact kitchen was great for chilling wine and preparing simple snacks. My only complaint about the bedroom is that there is hardly room for laying out a small suitcase or two (and no suitcase rack in the closet either). The bed was very comfortable.

Staff was friendly, and the late afternoon cookies were certainly a nice touch! The free breakfast offered a good mix of hot and cold items, all very fresh-tasting.

There's a good-sized mall less than a mile away, with a wonderful liquor/wine store and many restaurants.

  • Stayed: May 2014, travelled as a couple
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1  Thank CBW47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory C, General Manager at Residence Inn Baltimore Hunt Valley, responded to this reviewResponded 15 May 2014

Dear CBW47,

We appreciate your feedback regarding your recent stay at the Residence Inn Hunt Valley. We are please to hear that you enjoyed your accommodations. We welcome your feedback regarding your room and our Green Features. Currently we provide recycling cans in each guest room for single stream recycling and we participate in Marriott's linen reuse program. We also work with a local autism school who collects all of our newspapers for recycling.
We are very interested in preserving our environment and we are actively researching new energy conservation techniques as well.

We sincerely hope you enjoy your summer and we look forward to seeing you again in the future.

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Reviewed 8 May 2014

This hotel is hidden in an office park, so you might not know that it is even in the area..........but that is what makes it even more appealing. It's very quiet here.....not much noise going on at all. It is located close to Baltimore sights, but yet a world away, if you know what I mean.

The grounds were very well-maintained and the hotel was just as great. Our room was spacious...........we love having the separate living/kitchen areas. Everything that we have come to expect of Mariott Residence Inns was found here.......clean rooms with well-supplied amenities. A special touch to be able to have a newspaper each morning!

The staff was exceptionally friendly & helpful. They offered dining suggestions, printed directions to local sights, and we LOVE those cookies they offer each afternoon.

The complimentary breakfast is also a nice touch. Being able to have both hot foods and fresh fruit, in addition to cereals, pastries, etc. ensures a great start to our day.

We will definitely return to this hotel when we visit the area in the future.

  • Stayed: May 2014, travelled as a couple
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Thank LivinglifeinPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory C, General Manager at Residence Inn Baltimore Hunt Valley, responded to this reviewResponded 13 May 2014

Dear LivinglifeinPA,

Thank you for taking the time to share your experiences at our hotel. We are pleased to hear that you had a great stay. We take pride in providing exceptional service and terrific accommodations and I can see that w did not let you down. Thank you again and we look forward to your return.

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Additional Information about Residence Inn Baltimore Hunt Valley

Address: 45 Schilling Rd, Hunt Valley, MD 21031-1117
Region: United States > Maryland > Hunt Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Hunt Valley
Price Range: £84 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Baltimore Hunt Valley 3*
Number of rooms: 141
Official Description (provided by the hotel):
We are a newly renovated hotel in Hunt Valley, MD. Every room features a full size refrigerator with freezer, microwave, stove top and cookware, utensils, and dishes. We specialize in long term stays however many guests stay for short visits in our hotel. We have evening socials with our guests on Mondays, Tuesdays, and Wednesdays from 6pm to 7:30pm and have competitive rates and rate agreements with all the major businesses in town. We are conveniently located near a large variety of shopping including many award winning restaurants. If you are not staying with us, you are not staying in the best hotel in Hunt Valley, MD. ... more   less 
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Also Known As:
Residence Inn Baltimore Hunt Valley Hotel Hunt Valley

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