We've stayed in probably 50 Days Inns across the U. S. The one in Lanham, M.D. is by far the worst one in which we have ever stayed. Our advice: don't stay there.
When we first walked into the lobby of the Lanham, MD Days Inn on a Tuesday evening, we wondered why the clerks were behind what looked like what you might see at a Motel 6 late at night -- a 10' x 20' several inch thick cage of glass. As we were checking in, several strange-looking and poorly-dressed people came into the lobby. It wasn't too long until we figured out that we were in a really bad area.
We soon found out why, when we had made the reservation, that we were required to prepay for the entire several days' stay (Tuesday check-in/Saturday check-out).
When we got to our room, we did find that it was of reasonable size and nicely furnished. But the tub and sink didn't drain well because the drain plugs were broken and the safe didn't work.
Also, there was no wireless internet access available in the room (something that is described TWICE on their web site). And we had called to verify that since we had a lot of work to get done via the web during our stay. It turned out that their wireless internet reception was available only within a few rooms of the main elevator shaft and our room was further down the hall. We asked to be moved to one of the four rooms where we could get wireless internet access in the hall outside, but they told us those rooms were occupied and were reserved for the remainder of our stay for two groups arriving by bus the following evening. Our only alternative, they told us, was to go to the lobby whenever we needed to access the internet (which was much of the time we were there since we had to do some considerable business via the internet). And so that's what we had to do.
They told us that some recent winds had caused their wireless internet service to not work as well and that their repair person would be there in a day or two. Apparently that person did arrive a couple of days later, but even though the signal increased slightly, it still wasn't enough to get a strong enough signal to make a wireless connection. Bottom line: we had to take our laptop to the lobby every time we needed to get on the internet. And we kept getting returned emails that had sat on their server for 24-hours. So their advertised internet service was completely bogus.
They told us too that if we wanted a quiet room, we would have to switch rooms the next day, since the two busloads would contain children who would NOT be quiet. We moved to a different room the next day, but the kids still were running up and down the halls at all hours of the day and night screaming at the top of their lungs. Their adult supervisors tried to control them, but the occasional junior high scream still penetrated the walls of our room to disturb us.
And the safe didn't work in the new room either. So every time we left our room, I'd just take my laptop and store it in our rental car. Not terrible, but not what I expected, given what their website had advertised.
Don't eat in the "Paradise" Cove Restaurant there in the hotel. We made the mistake of doing that one afternoon. It's a pre-paid buffet. My friend took a couple of bites of the "food", and couldn't eat it because it was so greasy. I went ahead and had a plate of it, but I certainly regretted it for the next two days. I don't think my gut has ever felt so bloated as it did for those next several days. It made me feel uncomfortable for much of the time we were in the D. C. area.
Incidentally, rap music blasts in the restaurant and bar there. The day we ate there, we asked our wait person if she could turn down the music. Her idea of turning it down was to turn it from unbelievably loud to just plain overbearingly loud. So we sat there and ate our meal while having to listen to music that we couldn't believe was actually being broadcast in a Days Inn restaurant.
The female day manager really did attempt to deal with each of the issues we brought to her attention and she was very courteous as well, but the rest of the staff either spoke poor English or just didn't seem to care much.
The upsides were a decently furnished room, free parking, a wide screen TV and its proximity to the New Carrollton metro station (about 1.5 miles from the hotel).
But the downsides (the area; the feeling in the lobby of being in a crime-ridden location; the requirement to prepay the whole stay; the un-repaired plumbing fixtures; the safes that didn't work; the dysfunctional wireless internet; the noisy environment that interrupted our sleep; our having to switch rooms even though we indicated on our reservation that we wanted a quiet room with wireless internet; the horrible, greasy food in their restaurant, the loud rap music; and the mostly 3rd-world staff) overwhelming negated those upsides.
If you want to stay in a decent place in the D. C. area, avoid this place at all costs.
- Official Description (provided by the hotel):
- We are conveniently located to I 95, exit 20A / Route 450 and to both the BWI and Reagan National Airport. We are minutes from Washington, D.C. This newly renovated hotel features interior entrance and upgraded in room amenities: flat screen TV, Wireless High Speed Internet, Cable TV with HBO, HBO Signature, and HBO Plus, micro-fridge, Iron and Ironing Board, Coffee Maker and Hair Dryer. The hotel is near many great attractions Baltimore Inner Harbor, University of Maryland, Fed Ex Stadium, Historic Annapolis, NASA Space Center, Shopping Mall and Six Flags Amusement Park. The subway system Metro, is just minutes away and provides fast and easy transportation to the Nations Capital. ... more less
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- Also Known As:
- Days Inn Lanham Hotel Lanham
- Lanham Days Inn