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“Unless you're up all night...”

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Best Western Capital Beltway
Ranked #2 of 4 Hotels in Lanham
Belleville, United States
2 reviews
“Unless you're up all night...”
Reviewed 15 October 2013

If you're looking for an inexpensive hotel, this is it. If you're looking for a good night's sleep, stay clear of this location. Most Best Westerns I've stayed at have been more than satisfactory. The lounge here is the biggest problem. It attracts revelers that like to party LOUD all through the night.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Valerie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, 17 October 2013
Thank you for sharing your feedback. We apologize for not exceeding your expectation during your recent stay at the Best Western Capital Beltway Hotel. On Fridays and Saturday, indeed the BayStreet Lounge is open until 3 am. For future stay, kindly let us know that you want a quite guestroom and we will assign your room accordingly. We hope to see you again soon.
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612 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
Paris, United States
1 review
Reviewed 1 October 2013

We really enjoyed our interaction with evening Front Desk Manager Glenn H. He is a true professional, and his desire to please hotel guests is clear. He explained the entire Metro Transit sysytem to my wife and I in a clear and simple to understand way. I can not say enough about Glenn H, he is truely the best part about our stay.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, 4 October 2013
Your feedback is very much appreciated. I will personally share this to Glenn and commend his services. Thank you again for sharing your feedback and we hope to see you again soon. Have a lovely weekend.
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Myrtle Beach,SC, United States
1 review
Reviewed 25 September 2013

Very Excellent hotel for value and location. Friendly staff, clean rooms. Complete full hot breakfast. Dependable shuttle to and from metro system. There is a club in the hotel which is not very nice on Fridays and Saturdays, but was tolerable. If staying on the weekend book a higher floor.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, 1 October 2013
Thank you for your feedback. We look forward to your next stay with us. Thank you again for sharing your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Pennsylvania
1 review
Reviewed 12 September 2013

I did stay @Best Western Capital Beltway about 5 days when my wife got a job in Bowie. The staff is friendly and receiving. Breakfast was what we can ask for. Room service was on time. Manager Helen and Front desk person Glenn did help alot to gain good understanding about local area view. Thanks to all the staff who made our stay comfortable.

Room Tip: If your visiting DC and surroundings...staying in this would be helpful.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venky0102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, 14 September 2013
Your positive feedback is greatly appreciated. Thank you for staying with us and we look forward to accommodate you and your wife again on your next visit to the area. Have a lovely weekend.
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buffalo, United States
1 review
Reviewed 3 September 2013

I had a wonderful and peaceful stay. The staff went above and beyond. Glen and all the staff were friendly and helpful. I have stayed here on many occassions because of the cleanliness and service I received here. I recommend this hotel to my friends and family.

  • Stayed September 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Vicki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, 4 September 2013
Thank you for your positive feed back. We are glad to know that you had a great stay!
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Bronx, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2013 via mobile

My family and I have been here for the past 4 nights and our stay has gradually gone from ok to terrible. The fact that there is a night club on the 1st floor of a "family oriented" hotel baffles me. What's worse is that they don't warn you about it at check-in. And it doesn't matter where in the hotel you stay, the vibrations from the extremely loud music carry throughout the building. Any positive reviews I could've given this place have been eradicated tonight. Never again. Please save your pennies and avoid this place.

  • Stayed August 2013
    • Value
    • Location
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Helpful?
Thank efranco1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, 4 September 2013
We apologize for not exceeding your expectation during your recent stay. After my follow up on the private function held at the Ballroom on September 01, 2013 (Sunday), I was told that the DJ music was loud. After complaint from guest was received at the front desk, the person in charge of the private event was advised to minimize the music. I apologize for any inconvenience and I assure you that I will not book this event again. Thank you again for sharing your feedback and would like to let you know that the noise was coming from the Ballroom private function, not from the BayStreet Lounge which we operate only on Fridays and Saturdays.
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West Milford, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2013

Best Western Beltway in Lanham MD has a great staff and a lovely lobby. From there it is a let down. The room decor is dated, old, dark, in need of an upgrade and very NOISY due to its proximity to a highway. The pool area is really run down. It was disappointing. I will not stay there again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, 4 September 2013
We apologize for not exceeding your expectation during your recent stay. We appreciate the positive feedback you had mentioned about our hotel staff and will follow-up to all your concerns to avoid repeated complaint from any of our future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Capital Beltway

Property: Best Western Capital Beltway
Address: 5910 Princess Garden Pkwy, Lanham, MD 20706-2905
Phone Number:
Region: United States > Maryland > Lanham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Lanham
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Capital Beltway 2.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham

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