The property looks ok from the outside. The hotel is conveniently situated near the highways. The room was very average and needed maintenance and updating; carpets stained, tub damaged, sink counter damaged, not very many channels available on the TV. I got some ice from the machine off the lobby and found black stuff embedded in the cubes. After looking closely I determined it was mold and I pointed it out to the front desk person. She didn't have much of a response, and just looked at me in that, "what do you want me to do about it look." There is a breakfast offered but it's minimal. On the two days I was there they offered coffee, orange juice bread for making toast and there was a bain-marie with over cooked scrambled eggs. This hotel charges $2.50 per night for the in-room safe. I requested for the charge to be removed and was told by the front desk person that it can't be removed because of hotel policy. Upon checkout I requested the safe charge be removed and again was told that it would not be removed because of hotel policy. I advised the front desk person that this charge was not disclosed at the time of my reservation and I showed her the reservation printout to which her response was that I should speak with management and they wouldn't be in until around 10 am. Since I was checking out at 6am I felt it wasn't worth the hassle and would attempt to get the charge reversed through my credit card company.
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- Also Known As:
- Days Inn And Suites Laurel
- Days Inn & Suites Laurel Hotel Laurel
- Days Inn Hotel Laurel
- Days Inn Laurel
- Laurel Days Inn