I've stayed at this property several times in the past and was satisfied 100%. My last stay was 180 degrees from the past. First, I've always had a nice suite-this time no suite, and initially I was placed in a handicap room, that was unclean. The water was rusty when I turned on the shower.
The desk clerk insisted that I'd reserved a handicap room through Hotels.com--when I did not do so and "Jessany" refused to budge, only after a angry discussion was I given a "studio" room. I will not stay at this property again as I have to return to the area for business or personal travel.
- Official Description (provided by the hotel):
- Home2 Suites is a spirited, innovative hotel for savvy, cost-conscious Travelers staying a few months or a few nights. From studio and one-bedroom Suites to complimentary bonuses, like the continental breakfast, Spin2 Cycle combined fitness facility with complimentary guest laundry, wired & wireless HSIA, inviting outdoor lounge area with 2 gas grills, and underground garage parking, Home2™ is just your style. ... more less
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