The hotel overbooked themselves and left their parking lot full. We had to park across the street and when we came in, the staff was arguing and bickering inside the packed lobby. Once into our room we had no towels and the room was dirty. There were dirty tissues, dirty towels, and miscellaneous junk all over our room. They gave us the wrong sized room and the beds were awful with springs all over. THe staff was rude and didn't care about anyone's problems. So my advice, stay away! This hotel is awful and my family and I ended up leaving for good!
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Baltimore BWI is conveniently located near by Baltimore Washington International Airport. This is the newest hotel located in the heart of the BWI Business district, 2 miles from BWI airport, and just minutes from downtown Baltimore and the Inner Harbor. The brand new Fairfield Inn & Suites BWI is perfect and convenient for both business and leisure travelers. Get refreshed and energized in our clean, comfortable guest rooms and friendly service which includes complimentary WiFi, LCD HD televisions, a well-lit work desk, and luxurious beds. Enjoy the complimentary hot breakfast, and swimming pool. ... more less
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