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“Great Hotel” 5 of 5 bubbles
Review of Hilton Garden Inn BWI Airport

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Hilton Garden Inn BWI Airport
Ranked #2 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Baltimore, United States
1 review
“Great Hotel”
5 of 5 bubbles Reviewed 29 January 2014

Hotel was very nice, staff is extremely friendly and eager to help you. Rooms are nice and big and the beds are comfortable. Food is good and shuttle service is fast and great. 10/10 will return again.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jacob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, 3 February 2014
Thanks for the kind words, we will deifinitely take a 10 out of 10 any day! Come visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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838 reviews from our community

Traveller rating
    475
    208
    88
    47
    20
See reviews for
208
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • Italian first
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English first
Cresskill, New Jersey
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

Everything about this hotel lived to our expectations - from the check in, to the clean room, comfortable beds, nice ammenities, helpful staff and great breakfast. As my son stated, it was PREMIUM, lol.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Envisions7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, 3 February 2014
Hello, Thank you so much for your PREMIUM review! Where ever you are, I hope the weather is better there than it is in Baltimore right now. Safe travels, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 28 January 2014

Stranded on a layover I ended up at this hotel due to the proximity to the airport. I was very surprised with how nice this hotel was, the amenities they offered, how accommodating the staff was and how clean and comfortable the room was.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bernice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, 29 January 2014
Hi Bernice, thank you so much for taking the time to write a review. I'm sorry that you got stranded here in Baltimore, but I am happy you chose to stay with us. Maybe next time you are in the area, you will be staying on your own accord; we hope to see you then! Have a fantastic week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
215 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed 23 January 2014

I've probably gotten a little tougher, as a place like this may have sneaked by for 4 stars in the past. It's perfectly adequate, but nothing special. This is also probably because the overall quality of hotels I have stayed at has improved over time and what was once very good is now average. Nonetheless, if you are looking for a place simply to wash up and sleep, I doubt you will have problems here. I stayed at the beginning of our trip and couldn't remember anything about it when we came back, which means it was neither so bad or good that it impressed me either way.The room is ok and is not particularly small or large. The park, sleep & fly deal was an excellent value at $99 for 14 days and for this purpose I recommend it highly. The staff was nice and the manager was very helpful to us. He even matched a competitor's rate. Kudos to him. They serve breakfast for $12.95. We did not do it here as we were pressed for time, but in other HGI's, it was a good breakfast. Again, if you just want a place to rest your weary bones, this hotel will fit the bill.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JJJC_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastianHansen, General Manager at Hilton Garden Inn BWI Airport, responded to this review, 28 January 2014
Thanks for taking the time to share your experience. I am so glad that we were able to provide you with the value that you were looking for. I hope you enjoyed your trip and we look forward to seeing you again the next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 January 2014

I booked due to excellent reviews regarding the staff-and they all proved true. Extremely attentive staff-from polite and friendly front desk staff to the wait staff at the breakfast bar-all polite and friendly top notch professionals! Clean workout facilities, including a pool just large enough to get some laps in. My meeting was early in the am, so I was glad that the fitness area stayed open until 10 pm. It was keyed, and there was a lifeguard/pool attendant, so I felt safe working out in the evening. Could have used a healthy snack after my workout-fruit, perhaps - but there was ample fresh water, and gratis coffee and tea in the hotel lobby for those who don't mind visiting the lobby in workout garb.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank squirrelgrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastianHansen, General Manager at Hilton Garden Inn BWI Airport, responded to this review, 28 January 2014
Thanks for the nice comments! We are so glad you enjoyed our pool and fitness center. We appreciate you choosing us and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salisbury, United States
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

nice place, very nice staff even with the problems due to the weather, the hotel staff kept it together and processed us very fast and got everything under control. The rooms were very comfortable and I had no problems getting on the internet.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, 14 January 2014
Hi John, thanks for the survey and review. It makes us proud to know that we are being acknowledge, even in really tough circumstances. I'm happy to say that all the damage/issues, due to the extreme weather, and have been repaired. Thanks again, we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, United States
1 review
5 of 5 bubbles Reviewed 2 January 2014

I travel alot for business and I have to say this hotel has the best staff ever! They are prepared for your arrival and make you feel important and are willing to assist with any need you may have. I will stay here anytime I come for business and I have spread the word to all of my co-workers as well. If you are a Hilton Honors member you will be treated like a king when you are staying here. The rooms are very clean and I have always been able to have a comfortable sleep when I stay. No need for me or anyone else to stay at another hotel in this area. A+

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Muhammad W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, 14 January 2014
Thank you for the amazing review, and the high marks! We are proud to have given you such a positive experience. And thank you for spreadibng the word. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn BWI Airport

Property: Hilton Garden Inn BWI Airport
Address: 1516 Aero Dr, Linthicum Heights, MD 21090
Phone Number:
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Linthicum Heights
#2 Family Hotel in Linthicum Heights
#5 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn BWI Airport 3*
Number of rooms: 158
Official Description (provided by the hotel):
Each guestroom comes fully equipped with a refrigerator, microwave, LCD TV, two telephones with voice mail messaging, work desk, Herman Miller chair, work lamp, 24 hour complimentary van service to and from BWI Airport, 24 hour fitness and business centers, complimentary parking and Internet access. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Bwi Airport Hotel Linthicum
Hilton Garden Inn Linthicum
Linthicum Hilton Garden Inn
Hilton Linthicum

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