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“Convenient and comfortable”

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Hilton Baltimore BWI Airport
Ranked #5 of 29 Hotels in Linthicum Heights
GreenLeadersSilver level
San Antonio, Texas
Level 6 Contributor
228 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Convenient and comfortable”
Reviewed 12 May 2014

Huge lobby with comfortable seating. Large crowd was accommodated on weekend evening. Bar staff was nice enough to turn tv on channel requested to watch NBA playoffs.
Friendly staff at front desk.
Comfortable rooms.
Pool and hot tub were delightful, sadly MD law won't allow water areas open unless attended by a registered Lifeguard. Most hotels only have lifeguard after 3 or 4 pm. Check out is noon.

  • Stayed May 2014, travelled as a couple
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    • Sleep Quality
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Helpful?
Thank stefhim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, 15 May 2014
Dear Stefhim,

It appears we made your stay great, thanks for taking the time to submit this review and please come back to see us when you are in the Baltimore area.
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852 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Decatur, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 May 2014

The hotel is very nice; that's where it ends. The staff are dismissive and rude. The hotel charges for internet when the Holiday Inn down the street (at half the cost) provides internet complimentary.

  • Stayed May 2014, travelled on business
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    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
4 Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, 15 May 2014
Dear Kevin S,

I am so sorry that you did not enjoy your stay with us, it appears that you were charged for the internet and had concerns regarding the staff. Please feel free to contact Neal.Patel@Hilton.Com and he will be more than happy to discuss any issues and refund you the internet charge.
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Brooklyn, MD, United States
1 review
Reviewed 5 May 2014

The hotel is very clean and the staff is very friendly. I had a good night sleep like home, I would go back again and the spa and pool is very nice. Life guard on duty. I would highly recommends this property to friends and family .

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Arnetta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela S, Owner at Hilton Baltimore BWI Airport, responded to this review, 15 May 2014
Dear Arnetta H,

Thank you for the five star review!!!. I was delighted to hear that you enjoyed your stay with us and we are looking forward to your return.
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LONG POND, United States
1 review
Reviewed 30 April 2014

I enjoyed my four day stay at the Hilton property this past week. The service i received during my stay was of high quality. my room was resupplied and attended to each day. The front desk staff made every attempt to solve any problem i may have had and the dinning staff did all they could to meet my special food needs. I was very happy with my choice to stay at the Hilton Hotel in Linthicum Heights, Maryland.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Vincent F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, 1 May 2014
Dear Vincent F,

Thank you for letting everyone know that Hilton Baltimore BWI is the place to stay in Linthicum Heights. I am delighted that you enjoyed your four day stay with us and that the staff took great care of you. Please come see us again soon
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South Bethany, DE
Level 6 Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 April 2014

We chose this property as it has a 30 day park and fly package available. The package was purchased through a non Hilton website. Everything was great. Check-in was quick and courteous. Room was large and clean. Free Airport shuttle. They parked our vehicle in the underground garage, which was a nice bonus with all the snow they had. We have already booked this property for our next extended trip out of country.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank beach_fever_4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, 1 May 2014
Dear Beach_Fever_4ever,

I am so happy to hear that you enjoyed your park and fly package with us and that everything including the shuttle service was great. We will see you when you return.
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Level 1 Contributor
3 reviews
Reviewed 30 April 2014

There were several things that I was surprised by and one was that the hotel booked HS students with several conferences ongoing at the same time. Separation of the young adults could have been better for those of an old age category.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank tonym502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, 1 May 2014
Dear Tonym502,

Thank you for submitting your review of your recent stay. I would like to apologize for the young adults if they caused any noise or issues doing your stay, it was a prescheduled event that could not be changed although we had conferences going on in the hotel but I was not made aware of any issues that they may have caused business guests during this time. Please know that we preblock the group together so that all our guests are able to enjoy their stay with us.
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ALBANY
Level 5 Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 25 April 2014

Great sleep quality, beds are fantastic and no airport noise was heard, but we had a few problems with our room. This hotel would be fine for a pre or post BWI Airport stay, but there are some issues you would not expect at a Hilton. The hotel staff are very courteous and responsive when addressing any concerns you might have, but it is frustrating to have to deal with these issues when you just want to relax.

For example, the safe in our room was locked and we had to call the Front Desk to get someone to open it for us. They arrived 10 minutes later and handled the problem quickly.
When we went to turn on a light, we found it did not have a knob and was unplugged. The only way you could use it was to get behind a chair and turn it on and off by using the wall plug.
The work desk did not have a lamp (very unusual for a business hotel) and when the sun went down it was tough to see. When the toilet stopped flushing in the morning, we decided it was time to leave and canceled our final day. The staff was very apologetic so hopefully these problems will be resolved for new guests.

On the positive side, the Fitness Center was very nice, the pool was nice too but does not open until 3 PM during the week. The Executive Lounge was nice, but it closes after Friday breakfast and does not re-open until Sunday evening; something we would have missed a great deal if we stayed at this property for a weekend. You cannot walk to any stores or restaurants off the property, but they do have free parking for your car, which is nice.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NYretirednlovinit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, 1 May 2014
Dear NYretirednlovinit,

It looks like we have some work to do based on the comments in your survey. I have shared your concerns with my Managers and we are working to correct those issues so that future guests do not incur the same issues. Thanks for making us aware of where we failed you and know that we are correcting this items.
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Additional Information about Hilton Baltimore BWI Airport

Property: Hilton Baltimore BWI Airport
Address: 1739 W Nursery Rd, Linthicum Heights, MD 21090-2906
Phone Number:
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Linthicum Heights
#16 Romantic Hotel in Linthicum Heights
#16 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Baltimore BWI Airport 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
The Hilton Baltimore BWI Airport Hotel is located less than 1 mile from the Baltimore/Washington International Airport (BWI) and is within driving distance to Baltimore's Inner Harbor, Annapolis, and Washington, DC. Whether traveling to Maryland on business or pleasure, the Hilton Baltimore/BWI Airport Hotel guests enjoy features such as an indoor swimming pool, state-of-the-art fitness center, coffee bar, wireless high speed internet access and a three meal signature restaurant. Come experience what the Hilton has to offer. ... more   less 
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Also Known As:
Hilton Baltimore Bwi Airport Hotel Linthicum
Hilton Hotel Linthicum
Baltimore Bwi Airport Hilton
Hilton Linthicum Heights
Linthicum Heights Hilton

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