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“Clean, spacious room with a great bed!” 5 of 5 bubbles
Review of The Westin Baltimore Washington Airport - BWI

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The Westin Baltimore Washington Airport - BWI
Ranked #16 of 29 Hotels in Linthicum Heights
Brooklyn, New York
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Clean, spacious room with a great bed!”
5 of 5 bubbles Reviewed 2 February 2014

For business travel this did the job. It's a clean hotel, not many frills but gets the job done. The bed was phenomenal though. I hadn't slept that good in awhile. It was function over aesthetic, though. The restaurant was fine - they accommodated my requests and had a decent wine selection. This hotel feels like it is in the middle of nowhere but it's actually convenient. I liked that it was quiet and on the top of a hill! It felt like I was not near Baltimore or BWI and yet it's very close to both.

  • Stayed January 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank socioqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBWI, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, 25 February 2014
Wonderful to hear about your experience. We look forward to seeing you again on your next visit to the BWI area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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624 reviews from our community

Traveller rating
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    75
    44
    25
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Queenstown, Maryland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

We stayed at the Westin for a Park Sleep Fly deal. We stayed 1 night, flew out for vacation the next morning and then came back (on shuttle provided by the hotel) and picked up our car. They do charge more for this deal than regular prices, but it is still a cheaper option than parking your car at the BWI parking lot. If you live far away, it is a nice option to stay close to the airport, as the hotel provided transportation to and from the airport.

About our stay: Check-in was quick and easy. Everything was explained well. The room was spacious and clean. The bed was comfortable. The sheets were crisp and clean. I can't comment on the restaurant/bar because we did not eat there.

The reason I gave it a 4 is because I was a little disappointed that the hotel wanted to charge $12.95 for a 24 hour period to use the Wifi. I feel that this should be a freebie. They need the internet for business anyway. Most places will give you free Wifi (or include it in the hotel price).

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBWI, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, 25 February 2014
Thank you for taking the time to review your stay at the Westin BWI. We are delighted that you enjoyed your stay. Keep in mind we offer complimentary internet service in the lobby area. We hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffern, New York
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 January 2014

when we got there about 3 pm they gave us a room whose temperature could not be controlled; an engineer came and adjusted it; when we came back later in the evening from a wedding, the room was cold again; the temperature control was awful and could not stay warm. No other room was offered and it appeared they knew the room had a problem but since this was a "free" bonus, they did not bother to offer a changed room

Room Tip: don't come early
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  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank choosy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBWI, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, 26 February 2014
Thank you for your candid feedback and observations. We are disappointed to learn about the experience with us. We are always looking to improve and will be sure to share your observations with our Chief Engineer and Management team to make the necessary corrections. We certainly hope to see you again on a return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 29 January 2014

Staff was friendly at check-in and helpful in calling cabs. The fitness area is very large. Not sure if it was the quality of the sheets and towels or the water quality, but both were very scratchy and rough against my skin. Room was clean and the bed, rough sheets aside, was comfortable. Convenient for BWI.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NYCtravelbug12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBWI, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, 26 February 2014
Thank you for your survey. We are glad to hear about your experience with our staff. We are disappointed to learn about the experience in our Heavenly bed sheets. . We are always looking to improve and will be sure to share your observations with our Management team to make the necessary corrections. We certainly hope to see you again on a return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Michigan
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

Had been in Maryland due to work and after being away I had the wife fly into BWI so we could spend a few days together and checkout Baltimore and some Civil War Sites in WV, MD, and PA.

After spending the day in Baltimore we retreated to the Westin which we picked from using Hotwire and were impressed by the price and the hotel upon our arrival. Everything was clean, plenty of nice employees, and ample parking. We were only here for Saturday night and didn't eat, drink, or order any food on site.

The room was beautiful with a comfortable bed and nicely decorated. We went to dinner at http://gandmcrabcakes.com/ which is about 3 miles away and had great food and service. If your in need of any drinks for your return to the hotel, there is Whitey's Liquors across the street from G & M.

If returning to Baltimore I may prefer to stay downtown if it were summer time but since this was the middle of January the Westin was great and unlike some other airport hotels I've seen in previous travels, it wasn't to close that the jet noise was noticeable to us. The airport is a few miles away and they offer a shuttle to and from BWI if needed.

Room Tip: We received a good deal on Hotwire, but after getting the room I found the hotel web site had the ro...
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RottieGuy951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBWI, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, 26 February 2014
Thank you very much for taking the time to share your comments! We are very glad that you enjoyed your stay. We hope to have the chance to be of service again in the very near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Odenton, MD
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 January 2014

My husband and I checked in for one night. Check in was quick and easy, and reception sent up the refrigerator we requested very quickly. Room was spacious and clean, and we loved the shower! Had drinks at the bar downstairs (they were predictably expensive). Stayed on the 2nd floor, hallway was quiet. Everything was nice, and we would stay here again. The only surprise was how terribly scratchy and rough the sheets on the bed were. For a hotel that brags about (and even sells!) their bedding, the sheets need massive improvement. We ended up sleeping between the two feather duvets, just to have zero skin contact with the sheets. The pillow cases were soft and fine - they should have the sheets made of the same material. Overall, good stay.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank janetmulligan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBWI, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, 26 February 2014
Thank you for your survey. We are glad to hear about your experience with our staff. We are disappointed to learn about the experience in our Heavenly bed sheets. . We are always looking to improve and will be sure to share your observations with our Management team to make the necessary corrections. We certainly hope to see you again on a return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chambersburg, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 January 2014

First off, the guy who checked us in, Jim, wasn't very friendly at all...We went to our room and had to call tech support because of the internet issues we were having..I also think a hotel of this caliber charging for internet is just ridiculous. No microwaves in the room and the fridge didn't work..Beds, while a decent full size, weren't all that "heavenly" and the pillows were just flat..We found the decor to be dated and the housekeeping staff didn't speak english...we checked in early, around noon, and the pool didn't even open until 5...nothing for the kids to do...and not having free breakfast in the morning, not even a coffee station? Sorry, just not for us..

Room Tip: go somewhere else
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  • Stayed December 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank utahjazz07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinBWI, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review, 26 February 2014
Thank you for your feedback concerning your recent visit. We are disappointed to hear you didn't enjoy your stay. We are always looking to improve and will be sure to share your observations with our Management team to make the necessary corrections. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Baltimore Washington Airport - BWI

Property: The Westin Baltimore Washington Airport - BWI
Address: 1110 Old Elkridge Landing Rd, Linthicum Heights, MD 21090-1003
Phone Number:
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Linthicum Heights
#11 Romantic Hotel in Linthicum Heights
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Baltimore Washington Airport - BWI 4*
Number of rooms: 260
Official Description (provided by the hotel):
Welcome to The Westin Baltimore Washington Airport BWI. As the nearest Four Star hotel, we are the top choice when traveling to the Baltimore Washington Airport. ... more   less 
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Also Known As:
The Westin Baltimore Washington Airport - Bwi Hotel Linthicum
Westin Hotel Linthicum
Westin Linthicum
Linthicum Westin

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