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“Beware of the restaurant (Champions)” 4 of 5 bubbles
Review of BWI Airport Marriott

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BWI Airport Marriott
Ranked #9 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Richmond
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Beware of the restaurant (Champions)”
4 of 5 bubbles Reviewed 28 May 2014

This Marriott is a little "beat up" compared to most Marriotts and the rooms could use some refurbishing, but it's close to the airport and the light rail station. The Concierge Lounge is open on the weekends and most of the staff were helpful (at least the ones that spoke English). The service in the restaurant however was awful. We were planning to watch the NASCAR race while we ate, but that told us to take a seat by the door until they could find someone to change the station on one of the TVs (the same softball game was on at least 6 TVs). After about 15 minutes they finally found one of the waiters who messed with the TV another 15 minutes before finding the correct station (I told him which station it was on). Surely in a Sports Bar there should be someone who can change the station on a TV. We moved to another table and ordered a beer, and watched about 10 minutes of the race before someone else changed the station to golf (we were the only people in this section of the restaurant). Someone finally came over and apologized and said they switched the wrong TV. It took another 15 minutes for them to find the race again. At this point we decided not to take a risk on dinner, since everyone around was complaining. After another 15 minutes or so we were able to get the check. I don't know how long we might have been there if we had ordered dinner.

Overall, the hotel's not bad if you avoid Champions.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank TexasNorthTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willie W, General Manager at BWI Airport Marriott, responded to this review, 29 May 2014
Dear TexasNorthTraveler,

Thank you for taking the time to share your thoughts on our hotel. We apologize for the experience that you had at one of our hotel restaurants. It is never our intention to disappoint our guests in any way. We do appreciate your feedback regarding your experience and rest assured that your feedback is being discussed with all relevant management. We hope next time you are in the area you will stay with us again.
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476 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Upper Nyack, NY
Level Contributor
226 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed here for a night with my son and his soccer teammates for a tournament over the holiday weekend. The place is nice, clean, fairly priced and has nice amenities including an indoor pool and a nice exercise room. There is a "sports bar" restaurant in the lobby and several chain restaurants nearby for meals.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willie W, General Manager at BWI Airport Marriott, responded to this review, 29 May 2014
Dear James S,

We are so glad you choose our hotel to stay at while attending your son's soccer tournament. It makes us happy to know that you were pleased with your accommodations and all the amenities the hotel had to offer,and that this added to your enjoyable stay. We hope we can welcome you back, next time you are in the area.
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Chesapeake, Virginia
2 reviews
5 of 5 bubbles Reviewed 19 May 2014

This is a great hotel and it represents my reasons for selecting mostly Marriott when I travel. Clean, bright, modern, well appointed, comfortable. Plenty of parking in safe, well-lighted area. Kitchenette with fridge, microwave -- even paper plates and flatware. All the bells, whistles you'll need. Breakfast is complimentary and just fine. If you're travelling with kids, this is a hidden gem. Indoor pool. We had a room with two Queen beds plus there was a sitting area just outside of the bedroom with a sleeper sofa. It's located in a large office park near all of the Inner Harbor attractions and the Baltimore cruise port (for those catching a cruise and want to spend the night before). It took us 10 minutes to reach the cruise terminal! Very friendly, accommodating staff.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Auntiemh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willie W, General Manager at BWI Airport Marriott, responded to this review, 20 May 2014
Dear Auntiemh 1,

It makes us so happy to learn that you had a wonderful stay with us! Thank you for providing your feedback on our awesome accommodations and our convenient location. Making our guests feel welcome, cared for and happy is a goal that we strive for every day and we are so glad that it made a difference in your stay. We hope to welcome you back again, one day soon.
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Chesapeake, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 May 2014 via mobile

This hotel has nice rooms, a nice conference facility, and two great bars. The wait staff is extremely courteous. They have a great drink selection AND the chocolate lava cake with vanilla ice cream rocks.

Stayed May 2014, travelled on business
Helpful?
Thank RSTheen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willie W, General Manager at BWI Airport Marriott, responded to this review, 16 May 2014
Dear RSTheen,

Thanks so much for sharing your feedback. We think the chocolate cake rocks too!
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Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

I have been a Marriott rewards member for years so I booked this hotel coming back from my deployment to Afghanistan. I relayed this to them when I booked the room and I was ecstatic to arrive in a beautiful jacuzzi room. I had joyful tears as I walked in after my first night back in the US. My boyfriend met me in Baltimore so it was even more special to get this room. We ordered a wonderful room service breakfast (of which I thoroughly enjoyed). The bed was so comfortable and I slept peacefully for the first time in 7 months. I will be ever grateful to the Marriott for such a great return gift. I sent this feedback through the company directly after my stay and regret that I didn't post on trip advisor sooner so others would know what great support the Marriott has for our US military.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Foodgrly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willie W, General Manager at BWI Airport Marriott, responded to this review, 2 May 2014
Dear Foodgrly,

Thank you so much for sharing your story with us and we are thrilled that you were able to sleep so restfully. We appreciate everything that you do on behalf of our country and welcome back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tybee Island, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

A convenient hotel to the BWI Airport. Front desk is friendly, bar staff as well. The hotel has no feeling of homeiness in the lobby. Very spartan furniture and not that comfortable. New computers at Business Center are a great addition. Be advised if you are not a frequent guest and a member of the Marriott Frequent Guest Club yo will pay for wi-fi. Food service is good, in-room and at bar. The rooms take a good while to cool down yet will reach 64ish, if you like colder sleeping accommodations. Airport shuttle service no charge - tips expected. We have had no problems with noise at this facility others have. Concierge service is excellent and makes you feel like family returning.

Room Tip: Choose backside of hotel if possible' corner rooms are more spacious
See more room tips
Green Features: Very friendly environmentally; will replace only towels if you request
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DrDarryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willie W, General Manager at BWI Airport Marriott, responded to this review, 30 April 2014
Dear DrDarryl,

We are glad that you found our hotel so convenient to the airport and thank you for your stay. We hope to welcome you back again one day soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, Massachusetts
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

I travel to the area quite a few times a month and usually stay at other Marriott brand properties as this location can be quite expensive ($200-$330) and the company budget doesn't allow. A few weeks ago I stumbed across a $149 nightly rate and booked. I have hit similar rates in the weeks since so I have stayed here a few times since.

The lobby has high celings and in the center is a nice bar and lounge with a restaurant to the left. Immediately as you enter to the left is a Champions Sports bar that needs updating.

The front desk check-in is very efficient and Ciara is very pleasant and remembers returning guests.

Rooms are standard Marriott with mostly white colors. Beds are very comfortable.

The off thing about the bathroom amenities is that they don't have the Orange Ginger Bath & Body works amenities but another luxury brand. This is fine but they only provide a pyramid type bath soad and no handsoap bar. Instead you receive a small tube of hand wash. Odd.

I stayed in a room one stay right next to the elevator. The elevators are external and are very quiet, I could not hear them from the room. The benefit of these rooms are they are like corner rooms with additional windows and the rooms appear to be larger.

Being a Marriott Platinum member I receive Concierge Lounge access and found the hot appetizers and breakfast foods to be very good. Service in the lounge was very friendly. While sitting at the counter along the window you can watch the activity on the runways at BWI.

I had a drink at the lobby bar one night as I didn't feel like the sports bar theme. The bartender (I forget his name) was from Malaysia and was very efficient and friendly. It was relaxing.

I recommend and will return!

Room Tip: Choose rooms adjacent to the elevator. The elevators are quiet and the rooms are larger however the...
See more room tips
  • Stayed April 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willie W, General Manager at BWI Airport Marriott, responded to this review, 29 April 2014
Dear Jim C,

We are happy that you enjoyed your experience with us here at our hotel. Thank you so much for telling others about the services and facilities at our hotel. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BWI Airport Marriott

Property: BWI Airport Marriott
Address: 1743 West Nursery Road, Linthicum Heights, MD 21090-2906
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Linthicum Heights
#14 Romantic Hotel in Linthicum Heights
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — BWI Airport Marriott 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
The BWI Airport Marriott welcomes you to the Baltimore area with an easily accessible hotel location and fantastic amenities for your visit. Whether you're here for business or for a relaxing getaway, you'll feel right at home the moment you walk into our bright and inviting lobby. Our modern and well-appointed guest rooms and suites offer the perfect balance of form and function, with Marriott's exclusive Plug-In technology and soft pillowtop mattresses. Enjoy delicious onsite dining at Chesapeake, or cheer for your favorite team at Champions Sports Bar. Other hotel perks include a heated indoor pool and even a ping pong table. If you're planning an event in the area, our hotel showcases 18,000 square feet of versatile venue space and delicious catering services. And let's not forget our incredible location; we offer a free shuttle service to and from BWI Airport, as well as to the Baltimore Light Rail, so you can explore the area with ease. We look forward to your visit to the BWI Airport Marriott! ... more   less 
Reservation Options:
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Also Known As:
Bwi Airport Marriott Hotel Baltimore
Marriott Bwi Airport
Marriott Hotel Baltimore
Marriott Baltimore
Baltimore Marriott

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