I have previously stayed at this property on several occasions for both business and prior to flying out of BWI for vacations. On this particular stay, the front desk staff was less than welcoming at check-in and really made me feel as though my corporate business was an inconvenience to them. This is despite being the only person checking in at the time. It took three sets of keys, two trips to the front desk and nearly 45 minutes to actually get into the room. Once in the room, everything was fine as usual- quiet, comfortable, and clean. I did find it odd that there were no blankets or a comforter for the bed though given that the NE is just coming off of a harsh winter, and it was in the 40's outside. Breakfast in the morning was nicely presented as usual. My bill, however, reflected that I had been charged two times for the same room on the same night. This necessitated another trip to the front desk. Overall, a very convenient hotel, but the mood was just not as welcoming and professional as in the past! I did appreciate the front desk team member who comped my dinner after hearing my frustration with the initial front desk reps!
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- Also Known As:
- Hyatt Place Baltimore Bwi Airport Hotel Linthicum
- Hyatt Place Linthicum
- Hyatt Place Hotel Linthicum
- Linthicum Hyatt
- Hyatt Linthicum