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“Good Food - Marginal Service - No Ambience”
3 of 5 bubbles Review of Ding How

Ding How
Ranked #9 of 33 Restaurants in Lutherville
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Lunch, Delivery, Seating, Takeout
Joppa
Level Contributor
89 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 253 helpful votes
“Good Food - Marginal Service - No Ambience”
3 of 5 bubbles Reviewed 25 July 2014

My office used to get food from Ding How Orchis Garden and it was always very good, so when scheduling some get-togethers with friends, we decided to meet at the restaurant. The first time I ate at the restaurant was for lunch on a week day and the food was very good. We were offered our choice of fried or white rice and received soup with our meal. The restaurant was empty of customers until about 15 minutes before we left, so I am guessing they must do the bulk of their business in carry-out and delivery.

My second dining experience was at dinner and again, we were the only customers for most of our time there. This time, we weren't asked if we'd prefer white or fried rice, but were given white rice, which I don't care for, and we got no soup (maybe it isn't included with dinner). Shortly after arriving, the receptionist/server had a prolonged phone conversation that was carried out so loudly that we couldn't hear one another over it and had to wait the 5-7 minutes until it concluded. There was then a long conversation with someone else at the restaurant, but at least that was a bit more quiet, but between that and being the only customers, we felt almost like intruders. Since it seems this is a family business, I guess their lives are conducted in-restaurant, as they probably work long hours there. It was rather uncomfortable and we considered leaving but felt it would be rude as we'd started to drink the water they'd provided.

Both times I've eaten in-restaurant, we received water and our ordered soda and even when the drinks went dry, we were never asked if we'd like a refill. Our drink/food was delivered and we never saw the "waitress" again until she presented the check and fortune cookies and then we were expected to hand her our plates. Overall, the dining experience there was almost as if we'd ordered carry-out but opted to eat in. While the food is pretty decent, there is absolutely no ambience whatsoever and the service is marginal - the dining experience is almost akin to ordering carry-out and choosing to sit down at a table to eat.

The bottom line is that if you just want your food and to be left alone, this is your place. Since you are likely to be one of only two tables occupied, they don't rush you along - which makes it attractive as a place to meet up with friends if you'd like the time to chat without feeling you're preventing the restaurant from seating other guests. The food IS good and it's not expensive, so if service isn't important to you, then you will be happy here.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lsb040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 reviews from our community

Visitor rating
    4
    8
    3
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Lutherville, Maryland
Level Contributor
126 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Consistently Good”
3 of 5 bubbles Reviewed 1 December 2013

Impressions of second and third visits since first review support our overall satisfaction with this restaurant. The food is good, service is prompt and pleasant. This is a family-owned and operated establishment that I will continue to patronize and recommend.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Very Good Food: Eat in, Carry out, or Delivery”
4 of 5 bubbles Reviewed 5 July 2013

Family owned, excellent food, very clean; consistently good. Great variety in the menu, large portions, reasonable prices. Quiet restaurant with table cloths and silverware. A nice night out, or have it delivered. Everything we've tried has been good; wonton, egg drop, or hot and sour soup (one of the few places that has vegetarian hot and sour), crabmeat wontons, pan fried meat dumplings, bbq spare ribs, egg foo young, hunan chicken, cashew chicken, crispy steak, and more. All very good. Our "go to" place for this cuisine.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mays Chapel
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Family Run With Good Food & Service”
4 of 5 bubbles Reviewed 18 May 2013

The family that owns Ding How provides a nice resturant that provides good food at reasonable prices. The portions are so you will have take home. The food is prepared to order and take out is always good, It is a pleasant place to relax and enjoy good chinese food.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MickeyMaysChapel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lutherville, MD
Level Contributor
129 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Better quality than similar restaurants but more expensive”
3 of 5 bubbles Reviewed 20 January 2013

Never had a bad meal here but they charge extra for brown rice and their prices are higher than most. Charge extra for brown rice.

Visited January 2013
Helpful?
Thank Annapolis2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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