My office used to get food from Ding How Orchis Garden and it was always very good, so when scheduling some get-togethers with friends, we decided to meet at the restaurant. The first time I ate at the restaurant was for lunch on a week day and the food was very good. We were offered our choice of fried or white rice and received soup with our meal. The restaurant was empty of customers until about 15 minutes before we left, so I am guessing they must do the bulk of their business in carry-out and delivery.
My second dining experience was at dinner and again, we were the only customers for most of our time there. This time, we weren't asked if we'd prefer white or fried rice, but were given white rice, which I don't care for, and we got no soup (maybe it isn't included with dinner). Shortly after arriving, the receptionist/server had a prolonged phone conversation that was carried out so loudly that we couldn't hear one another over it and had to wait the 5-7 minutes until it concluded. There was then a long conversation with someone else at the restaurant, but at least that was a bit more quiet, but between that and being the only customers, we felt almost like intruders. Since it seems this is a family business, I guess their lives are conducted in-restaurant, as they probably work long hours there. It was rather uncomfortable and we considered leaving but felt it would be rude as we'd started to drink the water they'd provided.
Both times I've eaten in-restaurant, we received water and our ordered soda and even when the drinks went dry, we were never asked if we'd like a refill. Our drink/food was delivered and we never saw the "waitress" again until she presented the check and fortune cookies and then we were expected to hand her our plates. Overall, the dining experience there was almost as if we'd ordered carry-out but opted to eat in. While the food is pretty decent, there is absolutely no ambience whatsoever and the service is marginal - the dining experience is almost akin to ordering carry-out and choosing to sit down at a table to eat.
The bottom line is that if you just want your food and to be left alone, this is your place. Since you are likely to be one of only two tables occupied, they don't rush you along - which makes it attractive as a place to meet up with friends if you'd like the time to chat without feeling you're preventing the restaurant from seating other guests. The food IS good and it's not expensive, so if service isn't important to you, then you will be happy here.
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