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“Great Place to spend away with a large family!”

Review of Highland Manor

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Very good
30 reviews
Bedroom Suite 1
Bedroom Suite 1 With Fireplace
Bath for Bedroom Suite 1
Bedroom Suite 2
Bedroom Suite 2
Bath For Bedroom Suite 2
Bedroom Suite 3
Bedroom Suite 3
Bath For Bedroom Suite 3
Bedroom Suite 4
Bedroom Suite 4
Bath For Bedroom Suite 4
Bedroom Suite 5
Bedroom Suite 5
Bath For Bedroom Suite 5
Bedroom Suite 6
Bedroom Suite 6
Bath For Bedroom Suite 6
Bedroom With Bunk Beds Too!
Bedroom 8
Full Bath With Shower
Community Pool House
Entrance Sign To Deep Creek Highlands Gated Community
Tennis Court
Playground
Pavillon Fireplace and Picnic Tables
Located just moments from WISP Resort
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Overview
Holiday Rental House -
8 Bedrooms, 8 Bathrooms, Sleeps 20
McHenry, Garrett County, Maryland

Reviews from our community

Very good - based on 30 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Jerrilyn...
Clinton, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A nightmare due to bedbugs”
Reviewed 27 May 2016 for a stay in May 2016
1
person found this review helpful

We arrived at Highland Manor on 5/12/16 for a 3 night stay. The property was spacious and provided the amenities as stated. However, after the first night a few of us discovered bite marks on us and we casually dismissed it as mosquitos. By the next morning more of us had been bitten and the bumps were very red and extremely itchy. We began to suspect bedbugs. Our suspicions were confirm as we pulled back the top mattresses. OMG! There they were. We immediately called management who gave us large plastic bags to put our items into to take to the laundromat. We requested to be moved into another property and they refused to do so. We had been planning for this trip since reservations were made in February. There were 20 of us including children that had plans for more happy memories in Deep Creek. However, it turned into a nightmare which traumatized us days later. We had to get shots for allergic reactions and bacterial infections from the scratching. Please inquire with management prior to your arrival to see if the property has been professionally treated before you check in. We will not be returning to DCreek. I felt that management could have been more accommodating and moved us to another home so that we could resume our vacation.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Indoor pool
Liked least: Bedbug infestation
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Jun 2016
Dear Valued Guest,

We deeply regret your encounter with bed bugs during your stay. As the management company we are trained to carefully assist the guests, and ensure proper treatment is followed through to completion. Although it does not occur often, it is a very unpleasant experience for guests and we sincerely apologize. We strive for a worry free vacation for all our guests and are very sorry we were not able to provide this for you.

For this reason we have provided a full reimbursement for your vacation. The home has received a full extermination from a professional pest control company and received positive guest feedback since this happened.

Again we offer our apologies. We hope that you and your family will be able to return to Deep Creek Lake another time for a more pleasant and enjoyable experience.

~ Railey Mountain Lake Vacations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
melissadh...
Calcutta
1 review
“Great Place to spend away with a large family!”
Reviewed 22 January 2016 for a stay in December 2015

Twenty family members stayed at Highland Manor for a holiday getaway right after Christmas. While most of us came from Ohio, there were family from Texas, Georgia, & Florida. There was plenty of room to spend every meal together and play games or just hang out but also plenty of space to spread out and have privacy as well. We went for a ski trip but it was so warm there was no snow, but having a house like Highland Manor to stay in, it did not matter. Most of the family was able to go zip-lining, they came back with some great stories. They also went on the mountain coaster at Wisp Resort just down the hill from the house. The house was clean and spacious. The kitchen is generously stocked with all sizes of pots and pans, coffee makers, even a crock pot. We did not have to bring anything except food. We cooked every meal in the huge kitchen and spent time talking and catching up with family around the large table and open area. The family enjoyed challenging each other in games of pool and foosball, spent time watching the football games on Sunday together, we played board games in the evenings and people could retire to their bedrooms as they wanted. The room with the swimming pool was also a great place for some family to hang out as well as the covered hot tub just a couple steps outside the pool room on the deck. It was cold outside but the hot tub felt so nice and just 2 or 3 steps into the warmth of the pool room, we didn't have a chance to get cold. There are 6 bedrooms downstairs and 2 large bedrooms upstairs off the family room. Plenty of bathrooms for everyone. There were plenty of places to sleep. Some of the younger adults stayed up until the wee hours of the morning playing pool or hanging in the hot tub so some even decided to sleep on a couch or a couple of the guys slept in the warm pool room on the lounge chairs because it was so warm and relaxing! Our family had a wonderful time and the house is just beautiful. When we first arrived through the big wooden doors, we were in awe at the beauty. Everyone had to take the tour through the house before we even unpacked the cars. The only child that went was my 5 year old grandson and he loved the house and was sad to leave after four nights. We would definitely return for another vacation at Highland Manor in winter or summer! Laurie is so sweet, she was very helpful in planning our visit and kept in touch with us before and after our trip. We highly recommend Highland Manor!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The beautiful well-stocked kitchen & pool.
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Mar 2016
What a wonderful description of your holiday! Thank you. We are so glad you enjoyed your stay and look forward to assisting you again when you return to our beautiful lake!
~ Railey Mountain Lake Vacations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penny B
Annapolis, Maryland
1 review
“50th Wedding Anniversary celebration at Highland Manor a success!”
Reviewed 11 August 2014 for a stay in July 2014

We really enjoyed our week at Highland Manor celebrating our 50th wedding anniversary with family. Highland Manor is a beautiful home with a fantastic location which was perfect for our active family. In our travels around the lake we did not see a home or location we would have preferred. The large kitchen provided space for several people to work at the same time. Everyone took advantage of the pool table and foosball table-lots of competitions. The house is large enough to provide privacy for all. The swimming pool and hot tub were an extra bonus as well.
Our children arranged with a local caterer to prepare an anniversary dinner for us served right at the house. This was a perfect way to have a special dinner for the 7 adults and 4 young children.
The owner, Laurie Cohn, was delightful to work with. She answered all questions quickly and gave great suggestions about the many activities in the area.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owings Mills
Reviewed 10 January 2014 for a stay in December 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
jrunher
Olney, Maryland
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Tranquility nestled in the mountains of MD”
Reviewed 16 September 2013 for a stay in September 2013

My boyfriend and I stayed with friends at this rental property twice---it's that good! We love the views, the large rooms, and location. It is easy to get to from the Washington, DC area. For those who want more than the pool, deck and hot tub at the house, Deep Creek has a lot to offer year round. I highly recommend it for weekend away or a vacation.

How helpful were the directions to the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: the views
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Signer_in...
Lancaster
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Awesome week!”
Reviewed 12 September 2013 for a stay in July 2013

We took a week this summer with extended family and instead of heading to the beach, found this home in western Maryland. The home accommodated us very well with the various families and children. The kitchen was awesome, and the pool/hot tub area was a wonderful addition. Our time was spent inside, walking in the neighborhood, hiking, kyaking, and boating at the lake, riding bike, visiting Swallow Falls, etc. Tried the white water rafting -- great place! All in all, it was a great family vacation!

The only negative comment or suggestion for the future, is for what I will call the kids bedroom -- the one with a double bed, twin bunk and futon. We used each of those beds and with three children in that small room, it was very tight. A simple dresser with drawers would be helpful.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MD
Reviewed 2 January 2013 for a stay in December 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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