Our room was a pleasant surprise and we settled in for what we thought was a four night vacation. Soon it was evident the noise level was as if the walls were paper thin. our first room was attached to another that had the loft of that room extended over were the king bed was in our room. We heard running up and down the stairs and a dog cryed every time the people left. We heard a yound boy singing and playing with a what seemed to be a ball. (this was right over your head if you we in the bed) We asked to be moved the next day and the staff really went out the way to move us. Our second room was fine a litle smaller but at least no loft over our our bed. that night the noise level was fine and we got some sleep. The toilet was running and we had to shut it off and on but didn't want to complain as the staff had helped us so much. Thought we'd mention it when we checked out. The third night a group of several women were staying next door and kept us up till after 2 making noise. You could actually hear talking through the walls. Lucky I had thought to bring a fan and that muffled some of the noise. We had planned to stay for four nights and were so unhappy after the third we checked out. We asked for our money back but the answer was policy wouldn't allow a refund. We left anyway. I think the cabins are very nice, the staff was very nice but if you are looking for quiet don't expect to find it here. Also, the staff should be able to make some kind of refund if the customer was unhappy for any reason.
- Official Description (provided by the hotel):
- Cabins offer the perfect setting! Deep Creek Lake is a popular vacation spot for its seclusion & beauty. The Lodges at Sunset Village cabin hotel suites provide privacy, allowing you to fully enjoy the majestic beauty of the mountains and lake. The Lodges offer you 27 Luxury Log Cabin Suites located in the heart of the lake area. Amenities including full kitchens or kitchenettes, hot tubs, Jacuzzis, free wireless, fireplaces, flat screen televisions, all with rustic luxury décor. Five Cabins are Lakefront and all cabins have access to the dock and lake area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Agoda and Booking.com so you can book your The Lodges at Sunset Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.