My husband and I got a room w/a Jacuzzi. We did not want it, but it was the last room available. We had driven almost 4 hrs and were exhausted. At @ 9:30p, I was getting ready to retire and the light over the Jacuzzi went on by itself. I shut it off. As I was reading in bed, the Jacuzzi went on by itself. We hadn't used it or touched it in any way. My husband went to the front desk, the young man came in, fiddled w/it and said it should be fine. My husband retired and about 20 min later it went on again. My husband go up, dressed and went to the front desk. This time he got the maintenance man, who worked on it & said it definitely should not go back on. At 1a, in the room next to ours, a violent argument broke out, filling the air w/foul language & slamming of the door. After 45 min, I tried to call the front desk, but the phone wouldn't connect to it. My husband used a different phone, told them & it stopped for 15 min, only to begin again. We tried to sleep w/the pillows over our head. It didn't help much and we spend a restless night. To top it off, the Jacuzzi came on AGAIN. The next morning, we told them of our displeasure & informed them we were paying for the room in which we got no much needed rest. They told us they could only give us 10% off--which they had already given us as AAA members. We told them we were not satisfied w/that & someone else at the desk said the most they could do was give us 20% w/o the owner's authorization & he would not be in until the next day, Monday. We had no choice but to accept that & wait to speak w/him. My husband tried four times to reach him over the next week and he never called back.Our credit card company would not take the charge off because we had stayed the night. Where were we supposed to go in the middle of the night--we are senior citizens besides the fact we were in an unfamiliar town. Comfort Inns are all privately owned, which we didn't know, since it was our first stay with them and definitely our last. Never again! What a rude owner, not to at least call to apologize for the haunted Jacuzzi.
- Official Description (provided by the hotel):
- Comfort Inn & Suites, a North East hotel near Hollywood Casino Enjoy a wealth of amenities in a convenient location when choosing the Comfort Inn & Suites(R) in North East, MD. Our pet-friendly hotel is ideally located off of Interstate 95, in close proximity to the following area attractions: •St. Mary Anne's Episcopal Church •Elk Neck State Park •Turkey Point Lighthouse •Hollywood Casino •Ritchie Bros. Auctioneers Get refreshed in our inviting guest rooms, all of which feature refrigerators and microwaves along with expanded cable television channels, coffee makers and hair dryers. Some rooms also offer whirlpool bathtubs, and additional amenities include: •Free wireless high-speed Internet access •Free coffee •Free parking •Indoor pool, hot tub and fitness center Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites(R) the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Take care of basic business needs with access to copy and fax services, and meeting space that can accommodate a variety of events and functions. For added convenience, guest laundry facilities are available onsite. Make your reservation today at the Comfort Inn & Suites(R) in North East, MD for a memorable stay in a great location, all at an affordable price. ... more less
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- Also Known As:
- Comfort Hotel North East
- Comfort Inn And Suites
- North East Comfort Inn
- Comfort Inn North East