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Holiday Inn Express Hotel & Suites North East
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Reviews (97)
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All reviewsroom was cleanfree breakfastcinnamon rollsroom rateyogurtair conditionerstaff was very friendly and helpfulelevatorhierepairattendantmicrowavemaryland
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41 - 46 of 97 reviews
Reviewed 17 August 2014

Everything fell into place at this hotel and I would love to stay here again BUT I booked a non-smoking room and was given a non-smoking room BUT it was on the smoking floor (#4) and the smell of smoke was everywhere. Not a good place if you have allergies, asthma. So if you get a lower (non-smoking) floor all should be perfect!

  • Stayed: August 2014, travelled with family
    • Location
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3  Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We stayed here for a baseball tournament at Ripken Stadium. The ride was 15 minutes each way. The room was clean, AC worked great, and the bathroom shower was really nice(big showerhead with good water pressure).
The breakfast was very good...eggs, sausage, bacon, make your own pancakes and more.
The staff was very accommodating, even letting the boys stay in the pool for a bit past closing, when they got back late from a game. They came out to us with towels when they knew there weren't enough out there for us.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
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Thank susan1r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

We stayed for two nights and had to request that the Internet server be reset at least ten times. One of the night clerks apparently did not even know how to reset the server and claimed that she had to call a "tech" in to take care of it. A debacle, to say the least. In addition to the technology issues, the property needs a complete renovation. Also, we smelled like smoke after wading through the throngs of seminar attendees smoking just outside of the front entrance. Not recommended.

  • Stayed: July 2014, travelled solo
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1  Thank Kellie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this reviewResponded 27 July 2014

Dear Kellie A,

Thank you for taking the time to provide feedback on your stay. It is unfortunate issues with the WiFi prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014 via mobile

Stopped for a night before sports tournament near Annapolis. Great price through hotwire. Free breakfast was splendid with pancake machine, eggs and much more. Went to outdoor pool and able to stay in even past the 9pm time told. Can sit poolside or breakfast are at to talk or watch tv at night. Need to drive to find food for dinner. Great deal for being off I-95 exit. Rooms had comfortable beds and nice bathrooms.

  • Stayed: June 2014
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1  Thank cappy1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

I have stayed at hundreds of hotels ranging from Ritz's to Hampton Inns and truly base my evaluations on the level and brand of the hotel I am staying at. With that said I must say that the service level at this hotel is outstanding. Your front desk staff (Christina and Kristen and others) went out of their their way for our large group of folks traveling for a sporting event. They actually made it feel like we were at their home and there was no request they didn't fulfill for us. I'm at a 5 star hotel now in Baltimore and they don't even compare.

  • Stayed: May 2014
    • Value
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1  Thank burchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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