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“Hasn't been updated since the 70s!”

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Holiday Inn Ocean City
Ranked #30 of 103 Hotels in Ocean City
GreenLeadersBronze level
Baltimore, Maryland
Level Contributor
240 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Hasn't been updated since the 70s!”
3 of 5 bubbles Reviewed 14 August 2014

We were shocked at the visual site once we walked into the building. They recently renovated the Italian restaurant but nothing else appears to have been done since the 70s. The ceilings in the hallways were very low, the carpet was dirty/outdated. Our room 201 was located in the emergency stairwell! We were shocked as there was lots of foot traffic and we felt like we weren't part of the hotel.

Once we checked into our room, all the amenities were there, small kitchenette, bathroom, king size bed, flat screen tv, and the ocean view. Everything was very outdated, but the location was fantastic - just off the highway and a short drive in either direction for food or the boardwalk.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank MrsLyons0420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Ocean City, responded to this review, 30 August 2014
Dear TDot22,

Thank you for your feedback and for choosing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is great to know you found our location fantastic. Please accept our apologies for the inconvenience you had with the condition of our hotel. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide.

Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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831 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Owego, New York
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 13 August 2014 via mobile

This hotel is in a nice location, right on the beach and near grocery stores and shops. Pool area is nice, has a pool beverage area and a separate area where they serve food as well. Pool is on the smaller side with few chairs directly around it, but there are other deck areas with plenty of lounge chairs and hammocks. The hotel is in need of updating as other reviewers state but it is clean and comfortable. Nice new Italian restaurant on premise with a bar area but we did not have a chance to eat there. I would recommend if you are looking for a hotel room for a couple of nights. It I were to stay a week I would look into renting a condo or house.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 9 August 2014

Stayed here for 3 nights, expected a much nicer hotel for nearly $400.00 a night. The grounds, amenities, and views are great. Outdoor pool is small, but very nice. Only complaint is the pool bar/ swim up bar allows outsiders in. As a paying customer watching people who do not pay to stay at the hotel using the facilities that we paid for is aggravating. You can stay at a comparable cheaper hotel within walking distance and use this hotels amenities for free. The behavior and language used was not a welcoming experience either and needs to be addressed. The higher floors offer some of the best views in OC.

Room Tip: Request a high floor
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Ocean City, responded to this review, 24 August 2014
Dear Jon G,

Thank you for leaving us feedback regarding your stay with us. I am happy to read that you enjoyed the views from our property. I regret however if you were inconvenienced by the pool and bar situation. We take all comments negative or positive very seriously and your feedback will help us improve on our efforts.

Sincerely,

Pam G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 August 2014 via mobile

Very good hotel by Oc standards. Staff helpful, great beach, pool kinda small. Could use some updates but everywhere in ocmd could. Good central location, not to crowded. Plenty of parking . I think all rooms have balcony which is good for drying bathing suits cause last hotel didn't . Trying to get to 200 words now. Go GMen

Stayed August 2014, travelled with family
Helpful?
2 Thank Boleslaw J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Delaware
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

This is our 3rd time staying here at the Holiday Inn. Hotel has an awesome location directly on the beach with tennis court, pool, pool bar, hammocks, shuffle board and of course the amazing beach. Extremely convenient to enjoy the hot summer days. Our room had a nice balcony facing the ocean. Room service was great and the front desk staff were also. The new restaurant (Taste of Italy) opened and we dined there one evening. Also has great take out too. Would recommend this hotel.

Room Tip: Be sure to ask for an ocean view room!!
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank wetravelallthetime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

We just came back from a 5 day stay at the Holiday Inn. This was the third time we have stayed here; although it has been about 4 years since we have been back. I do not have any complaints. I like the location; personally I would not want to be on the boardwalk; the area to me is a little seedy and I think the hotels off of the boardwalk are quieter. We had a direct ocean front room on the 6th floor. The past 2 times we had an eastern ocean front that looked over the pool and the ocean from a little further away. Both types of rooms offer a great view in my opinion. I liked the kitchen feature a lot. We did not use the pool at all, but loved the ocean. We did order a couple of drinks from the pool bar area; I thought those drinks were very weak and were a little overpriced, but I guess in line with a resort feel? The waves were a little rough due to Hurricane Bertha but the water was warm and we loved it.
The hotel had a lot of people cleaning, sweeping, etc in the halls throughout the day. Our housekeeping staff was wonderful. We were a family of 5 and ended up showering twice a day so we needed more towels. Whenever I called, towels were delivered within 10 minutes.
All in all, a great family stay. The only thing I did see on Trip Advisor was the free breakfast offer for a bunch of OC hotels; I don't know if we could have gotten this for advance reservations and I did not ask! I did ask about a corporate discount and was told that I could not apply it to my ocean front room ~ I could understand that in the height of the season.

Room Tip: DIrect Ocean front and eastern ocean front are both wonderful
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank mchgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroudsburg, Pennsylvania
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 6 August 2014

The hotel is overpriced for the quality of the room and fixtures. We stayed in two different rooms. The first room had a view with a balcony. The bath room was a little dirty but mostly worn to the point it couldn't be cleaned - at 400 dollars a night it should be clean and fresh. The third night we had to switch rooms because it was a free room from HI points. The room was above the water softener that backwashed from 10pm to 1115pm. Do not get room 110. When asked the management was like really?, we have never heard that before? The staff was friendly but management was not. The common areas were not kept up and the elevators were dirty and slow. We had a good time - we were on the beach! But I would not stay there again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank KingofCherryValley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Ocean City, responded to this review, 21 August 2014
Dear KingofCherryValley,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the condition of the room assigned to you. As for the rates, we strive to provide a competitive rate in the area. It is not our intent to inconvenient our guests instead provide rate options that make sense. Nevertheless, we appreciate you bringing this matter to our attention as this is our best resource in providing guest satisfaction. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Ocean City

Property: Holiday Inn Ocean City
Address: 6600 Coastal Hwy, Ocean City, MD 21842
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Ocean City
#16 Romantic Hotel in Ocean City
#18 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Ocean City 3*
Number of rooms: 216
Official Description (provided by the hotel):
The Holiday Inn Oceanfront Resort Hotel and Conference Center is located directly on the beach and ocean. Our hotel offers a great location in midtown Ocean City, MD, with the sandy beaches as our backyard. Spend a sunny afternoon relaxing on our oceanside hammocks or take a dip in our outdoor pool with swim up pool bar where you can enjoy a refreshing cocktail. We also offer activities such as tennis, a game room, shuffle board, tanning bed, and supervised children s activities in-season. Kids 19 & under stay free, while children 12 and under eat free. Ocean City Golf Packages are our specialty with over 20 golf courses just a short drive from the hotel. Family fun, including Jolly Roger s amusement park, jet ski rentals, parasailing, Northside Park, and putt putt golf are conveniently located nearby. Assateague National Park with wild ponies is located just 20 minutes away. The hotel is located just one mile from Seacrets Bar and Grill, 3 miles from the Ocean City boardwalk, and walking distance from famous Fager s Island Restaurant. Enjoy an authentic Italian experience in our restaurant: Touch of Italy. Serving fresh items like handmade mozzarella cheese, pasta, pizza, cookies and crispy bread, as well as high quality imported items from Italy. Touch of Italy was born out of two Italian family traditions that trace back to the late 1800's. These two families trace their roots to the beautiful Marche and Abruzzo regions in Central Italy, where one can find rich cultural traditions and recipes passed down from generation to generation. In season visit our famous Original Pool Bar and Grill for tropical libations and relaxation. ... more   less 
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Also Known As:
Holiday Inn Ocean City Hotel Ocean City
Ocean City Holiday Inn

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