Myself and 2 girlfriends checked in after 7 pm. After we checked in, we left our stuff in the room and headed out for dinner and drinks. We arrived back to the motel at 2:30am and observed multiple men sitting on the balcony by our room 311, drinking and making a lot of noise. as we approached our room (we are pretty girls) the guys started to holler trying to talk to us. We ignored those guys and proceeded to enter our room. About 1 minute after we entered the room, there was a knock at the door. It was Bob, the nighttime staff member at Thundrbird. I opened the door because he had the hotel shirt on. as soon as I opened the door, he started yelling at me saying that if we keep it up, we will be evicted. I asked him "keep what up??? we just got here a minute ago." then Bob says "If I get one more complaint, you're out of here". I was really confused at that point and said to him "Sir we just got here and I have a complaint myself, those drunk guys sitting by the door are being really loud and unruly"
At that point I closed the door and observed Bob go over and talk to those guys. he was talking to them, not yelling like he was yelling at us. about 2 minutes afterwards, he came and knocked the door again. I opened it and as soon as I opened the door, Bob started yelling again saying " you know what, I can evict you guys if I want" I said "Sir I don't understand what your problem is with us, we just got here and we are getting ready to eat... Are you okay??" that's when he started to yell again with this scary look on his face saying "You have 15 minutes to leave. I am evicting you guys"
I was completely shocked. I asked him why. Bob said "because I said so" Then I explained to him that its 2:30 am, we just got here and we haven't made any noise, its not fair. That's when he said "I don't care" I then told him that the three of us have been drinking and we are not driving under the influence. That's when Bob says "well im calling the cops" ABout 15 minutes later, Bob came back with 2 police officers to escort us out of the motel. at this time, we packed our stuff and asked him for a refund so that we can pay another motel to stay in. The cop said that I had to go back in the morning for my refund.
I went back that morning 11am and spoke to Dicky, the motel manager. I explained everything that happened and asked for my refund. He said that all my debit card information was in the computer and that he will credit my account.
I emailed the motel and got no reply. I call the Motel and he dodges my phone calls, and its been almost 2 months now and I haven't received my refund.
I want to complain about Bob. there are multiple complaints online about Bob and he really needs to be aware that his behavior is unacceptable. We really risked our lives that night because we were forced to leave the motel and drive under the influence because he didn't even allow us to leave the vehicle there til the morning. Bob said "take all your property off my property" when asked if we could leave the car since we cant drive. we could've lost our life that night.
- Official Description (provided by the hotel):
- The Thunderbird Beach Motel is a quaint 63 room motel located in the downtown area of Ocean City, MD. It is on the East side of Baltimore Avenue. Rooms come standard with 2 double beds, mini fridge, microwave, color/cable TV, and Free Wi-Fi. There are also King Rooms available, which contain one King sized bed, with a pull out sofa, and flatscreen TV. There is an outdoor heated swimming pool on site, and is a 30 second walk to the beach! ... more less
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- Also Known As:
- Thunderbird Beach Hotel Ocean City