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“DISGUSTING.....Bugs found in beds”

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Courtyard Ocean City Oceanfront
Ranked #13 of 104 Hotels in Ocean City
Certificate of Excellence
Reviewed 29 October 2011

We went up to Ocean City for the weekend. Had a great view of the ocean from our room & was looking forward to seeing it in the morning when the sun was up. It was about midnight on our first night and we were getting ready to go to bed when our son starts complaining of bugs. Upon further investigation, we checked and saw several little bugs and one larger bug, which totally freaked & disgusted me. We then checked the other bed and found one of the larger bugs in that bed as well. Immediately I then called the front desk, who was very apologetic and said he would come and take a look. He came up about 10 minutes later with his flashloght and took a look. He saw the bugs and offered us another room. Due to the fact that we were 3 hours from home, we almost considered it. The desk clerk said we could check out the room first and he would call us in a few minutes. We then looked at the bed more carefully and when we took the pillows off, we then found a PUBIC HAIR in the bed which pushed me over the edge. We checked out immediately and drove three hours and finally made it home by 4 in the morning and all took hot showers. There was no way after that to able to check into another hotel & rest and not worry about what is in the bed The hotel seemed pretty and the view from our room was great, but I definately would not recommend this hotel. Definately not what I expected of a Marriott hotel............HORRIBLE

  • Stayed: October 2011, travelled with family
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10  Thank teresa r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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478 - 484 of 595 reviews

Reviewed 20 October 2011

We were here in the off season for 3 days and nights to attend a wedding; our rooms were part of a block reserved by the bridal couple. The rooms, hotel and amenities were average. No in room safe for valuables, and we were on the road side, so thee was a lot of street noise. We did have a nice area to spread out books or makeup, set up a laptop and snacks. It's always nice to have an in-room mini frig and microwave. We didn't try any of the other amenities (pool, gym or business center) because we were tied up with the wedding festivities.

I found it odd the first rule on the check-in sheet was that you could not have any liquor on premise that wasn't purchased at the in-house bar/restaurant, "The Captains Table". Thank goodness the guys working there on the night shift didn't close at 10! The service at the bar was great, on our first night in they made us appetizers after the kitchen had closed We were starving and "Chef Busboy" did an amazing job on the apps!

I have no real complaints about the facilities or service. The hotel is in an amazing location -right on the Boardwalk. We loved the city and will possibly return again, although we will probably stay somewhere else with a more liberal liquor policy.

Room Tip: Ask for Oceanside rooms
  • Stayed: October 2011, travelled with family
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1  Thank GrammaOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

You take the good, you take the bad, you put them all together and have the facts of life. The location of the CYOC is FANTASTIC! On the beach (15th St) so you can walk to most anywhere fun on the boardwalk. The restaurant is slightly over priced, but its fine- food is decent. The hotel is made for business travel, but has a slight vacation feel to it. Parking is good if you can get one of the spots. Staff is friendly enough, but nothing special. Now here comes the bad. The pool stinks. It’s touted as an indoor/outdoor pool, but it’s an indoor with giant French doors which open to a inward facing sitting area and single sprinkler/waterpark. The pool leaves a LOT to be desired. Then there is the “Conversation Pit”. It used to be a hot tub, but is now a lukewarm bowl. Seriously??? Yes, it appears that the owners didn’t want to pay the utilities to heat and operate the hot tub, so they turned off the heat and jets and made the “Conversation Pit”. It’s a hot tub which isn’t hot and doesn’t have working jets. So, its completely useless. Its almost offensive. The exercise room is decent with nice equipment, but is lacking in variety- though the space is great. The AC units in the rooms are very difficult to operate by design. I get that the hotel doesn’t want you to crank the AC and then leave the balcony door open, but they need to make them easier to use, or leave proper directions. I enjoyed my stay, but was not blown away. If you think about Location, Location, Location, this place can’t be beat. If you think about family, function, and fun, you might be better off somewhere else.

Room Tip: Ask for a room closer to the boardwalk, otherwise they'll pack you towards the street.
  • Stayed: October 2011, travelled with friends
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1  Thank godzuki24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

boys golf getaway weekend 9/30-10/2. this suite ROCKED!!!! great ocean front views....and bathroom in each bedroom, important when the boys are drinking into the night. full kitchen for cooking all the food u need. and a cat nap on the porch is awesome. close to food, boardwalk right outside....

Room Tip: bring a pizza cutter, we used a knife to cook our pizzas we brought from home in the oven. cant go...
  • Stayed: October 2011, travelled with friends
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1  Thank PapaKMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2011

Absolutely no complaints from check-in through check-out. Spent four nights at this nice facility without a hitch. Great location right on the Boardwalk at 15th Street. Free parking in garage underneath - but those spaces are tight with lots of support posts to bang your doors on, so you may wish to opt for the overflow parking lot right across Baltimore Street (we did after the first night). Friendly staff, and the room was kept neat and clean daily - no mean feat considering the sand and beach dreck that go with oceanside fun and kids. We did not avail ourselves of the rather pricey Captains Table Restaurant onsite. We're not cheapskates, but there are plenty of other restaurants in this town where you can get good meals at more reasonable prices. Nice indoor pool area should bad weather hit. We definitely would stay here again.

Room Tip: Go for the Boardwalk view rooms if avalilable. Not that much more.
  • Stayed: September 2011, travelled with family
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2  Thank Leehiway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2011

Our first two nights in a city view room were interrupted by a carpet cleaning truck operating under our window. It roared like a jet plane from 10:00 P.M. to 11:30 P.M.. Not conducive to a good nights rest. The rest of our stay it was just a noisey location. Room was clean and large. Hotel staff was courteous and helpful. I would not recommend a City View if it is a quiet vacation you desire.

Room Tip: City View rooms are noisey
  • Stayed: September 2011, travelled as a couple
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Thank fusion2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2011

My husband and I stayed at this hotel for a week in August. The room was clean and the staff was friendly. The location is the best - on the boardwalk. I would definitely recommend this hotel to others.

  • Stayed: August 2011, travelled with family
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1  Thank lilkmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Ocean City Oceanfront

Address: 2 15th St, Ocean City, MD 21842-4495 (Formerly Courtyard by Marriott Ocean City)
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Ocean City
#8 On the Beach Hotel in Ocean City
#13 Romantic Hotel in Ocean City
#19 Family Hotel in Ocean City
Price Range: £88 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ocean City Oceanfront 3*
Number of rooms: 91
Official Description (provided by the hotel):
The Courtyard by Marriott Ocean City Oceanfront offers the most elegantly appointed guestrooms on the beach. Our hotel is located directly on the boardwalk and is the newest hotel on the oceanfront. Whether you are enjoying a weekend getaway, a family vacation or a business trip you will leave looking forward to your next visit. Enjoy breathtaking sunrises, glorious afternoons and the exciting night life. ... more   less 
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Also Known As:
Courtyard By Marriott Ocean City Hotel Ocean City

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