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“Kid Friendly Hotel”

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Carousel Resort Hotel & Condominiums
Ranked #39 of 103 Hotels in Ocean City
Harrisburg, Pennsylvania, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Kid Friendly Hotel”
Reviewed 21 April 2014

We had an oceanfront room which was a perfect way to wake up each morning. The staff was friendly and helpful. I felt very comfortable allowing my son and his friend to go to the lobby and purchase snacks by themselves, they are 12. The indoor pool was a plus since it was chilly outside. We already made reservations for this summer and can't wait to return.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAZ784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review, 6 May 2014
We are definitely a kid friendly hotel! We hope you choose to be our guest for many years to come. Thanks again for the thoughtful review, and for being our guest! We can't wait to see you and your family/friends again.

Sincerely
The Carousel Group Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (366)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
1 review
Reviewed 21 April 2014

Very nice hotel a lot for kids to do ...entire family enjoyed our self. Would stay again and tell friends...everyone at hotel very nice and friendly... Restaurants were very nice... Hotel service was great.

Room Tip: Loved having a room with a view of the beach..
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review, 6 May 2014
Thank you for making The Carousel your family's next beach tradition, we can't wait to have you as our guest for years to come!

Sincerely
The Carousel Group Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundalk, Maryland
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 April 2014

Thank you Carousel for making our Easter weekend a memorable one. This was our first time staying at the Carousel and we certainly will be back. From the ease of online booking and the low cost room, to the speedy check in and check out to the help we received from the staff when our car had a hose blow (they helped us fix it so we could get back home the next day), we couldn't have asked for more. The beds were some of the more comfortable I have had in a hotel room. The Carousel could be considered your one stop shop of hotels, meaning that you don't have to leave the premises if you don't want to. There is food, fun, entertainment and a small gift shop. Thanks Carousel you have a new fan and we hope to see you soon!! :)

Room Tip: We were on 2nd floor overlooking Ice rink. If you like people watching this is the spot for you. I...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review, 6 May 2014
Dear Easter traveler, thanks for choosing The Carousel as your holiday vacation destination! We work hard to make your vacation one to remember, and the Easter Brunch was a great time for our guests and our staff alike. Thanks again for the great review, we look forward to having you again in the future!

Sincerely
The Carousel Group Management
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Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 21 April 2014

We rented a condo on the 22nd floor (top floor). I guess I am used to a much smaller hotel, more home-like atmosphere. You practically have to give your first born to get a cart to bring your stuff to the room (not used to that). Well, they actually needed your drivers license, but there were so many people and we had 6 adults and 5 children in our party alone. LONG, LONG, lines at the elevator. Let me tell you the elevators are the WORST part of the whole trip! Especially when we were trying to leave!! Everyone was leaving around the same time so there we are on the 22nd floor waiting for the elevator (11 of us mind you) and EVERY SINGLE TIME the elevator made it up to us it was COMPLETELY filled!! People would get on and ride all the way up to the top just to be able to get on. A few went down that could squeeze on but my daughter had 3 children she didn't want to separate, so my daughter carrying a cooler and 3 children along with my 75 year old mother had to walk down 22 flights of stairs!! The room itself and the view was beautiful, but never again. I prefer Wildwood Crest, NJ. Very family oriented and peaceful there. That's more like a vacation to me!

  • Stayed July 2013, travelled with family
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Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review, 6 May 2014
Dear valued guest, good call on getting the condo! Our condos are great for family vacations, they have spacious balconies, dining area, and accommodate many travelers. Our elevators do have a long wait during busy check in and check out hours. Typically, this can be alleviated by waiting until the rush is over. We apologize for your inconvenience, we hope to have you and your family as our guest again in the future. The Fall is a lovely time of year down here, and you will not have to fight the crowds either. Book your room at a discounted rate for the off-season. Thanks again for the review!

Sincerely
The Carousel Group Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smithsburg, Maryland
Level 4 Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 April 2014

Lovely trip. We went spur of moment from Saturday 04/12 until Weds 04/16 with 3 kids. We had a 1st floor. We were told we would be seeing the dunes but actually from our room we could still the ocean every morning. The best part was the indoor activities as we did have a very windy rainy day and so we took the kids to the pool and the ice skating rink. The breakfast buffet was excellent. The food was delicious and very affordable as kids eat FREE with a paying adult. Highly recommend with families with kids.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review, 6 May 2014
Dear valued guest, thanks for the great review of your ocean patio room! As you stated, The Carousel does have a lot to do, even on the rainy days. Thanks for taking advantage of all we have to offer, we cannot wait to have you as our guest again in the future!

Sincerely
The Carousel Group Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2014 via mobile

We had such a wonderful time very relaxing. My son enjoyed the ice skating rink .staff was very friendly. Looking forward to returning in future we stayed 5 days this time. Would love to have brought my Grands ....lol.

Stayed April 2014, travelled with family
Helpful?
Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review, 6 May 2014
Dear valued guest, thanks for the great review! We are so happy that you and your son had a relaxing stay and enjoyed all we have to offer.

Sincerely
The Carousel Group Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2014

Upon arrival to my room the door was open which made it an uncomfortable entry. The bathroom was very small and the doors under the sink were wide open upon arrival. The gift shop was closed throughout 3 days stay. Although I asked for late checkout I was told no the morning of although I had been informed it wouldn't be a problem. Because of this, I has to abandon part of my conference to check my family out. The snack bar is extremely overpriced. The conference rooms were extremely cold even to the presenters, even after informing the staff members. There was no notification that the carousel or ice rink would be closed (reason I brought my family.). Also, there were dirty underwear on balcony upon arrival that I had to clean up because I didn't want my two small children to grab by accident. Also, the pool didn't open til 1:00 pm on the days we were there. Thankful for the great view only.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sexiniecy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review, 6 May 2014
Dear valued guest, thanks for the review. We have been working hard to offer a lot of upgrades to all of our rooms. We do apologize the bathroom was not as large as expected. We believe our snack bar is reasonably priced in accordance with other local vendors. The coffee, ice cream, cotton candy and sweets are all priced relative to the local convenience stores. As you mentioned, the rink was closed and you should have been informed of the closing prior to arrival. We do post the closing hours on the homepage of the website, which is currently getting a fac-elift to make these notifications more prominent. We do thank you for being our guest, we hope you can make it down for all the excitement in the Summer.

Sincerely
The Carousel Group Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Carousel Resort Hotel & Condominiums

Property: Carousel Resort Hotel & Condominiums
Address: 11700 Coastal Highway, Ocean City, MD 21842-2506
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Ocean City
#23 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Carousel Resort Hotel & Condominiums 3*
Number of rooms: 340
Official Description (provided by the hotel):
Your family can enjoy a tradition of fun and relaxation at one of Ocean City Maryland's most popular family resorts. Come join us on our famous Ice skating rink or relax in our spacious atrium. Kick back and enjoy our beach patio with live music, exceptional Ocean City cuisine, and sip a frozen cocktail as you lounge beach side. Drop the kids off for ice skating and relax in our indoor pool, hot tub, or sauna. No matter what your expectations are for an ideal family vacation in Ocean City Maryland, Carousel has it all. We are Ocean City Maryland's favorite family resort! ... more   less 
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Also Known As:
Carousel Resort Hotel And Condominiums
Carousel Hotel Ocean City Md
Carousel Hotel Condominiums

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