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“Perfect in every way !”

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Holiday Inn Hotel & Suites Ocean City
Ranked #12 of 104 Hotels in Ocean City
Certificate of Excellence
Reviewed 6 July 2014 via mobile

We were turned away from the Marriott even though we had reservations! I explained our situation to Marylou at Holiday Inn and she have us an ocean view suite for $100 less than Marriott. Everyone was kind and sympathetic to our situation. The pools were awesome and the location perfect. Family, couples or seniors would love it here. Balcony was huge and the bar tenders full of dining suggestions and drink specials. We will be back again!

  • Stayed: June 2014
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1  Thank Raggetyan44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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479 - 485 of 1,038 reviews

Reviewed 1 July 2014

The good parts- great ocean front view, location of the hotel and the nice balcony.
The not so good parts- upon arrival our room was not ready since it was before 3 PM and the front desk asked for our number and said they would text us when the room was ready, they never texted us. When we first checked into the room the card key did not work and after three trips up and down to the front desk they sent a maintenance man up to the room who took ten minutes and fixed the door and the lock. Once we went into the room there was crushed crackers and crumbs all over the floor. When asked they did come clean it up. There were no pillow cases on the pillows for the pull out sofa and we went down to the front desk to get some and they said call housekeeping which we did, 20 minutes later they still had not come to the room with the pillow cases so we called again, the front desk came up with them. For over $400 a night I would of expected better.

  • Stayed: June 2014, travelled with family
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2  Thank LaureninDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Ocean City, responded to this reviewResponded 19 July 2014

Dear LaureninDC,

Thank you for sharing your feedback regarding your experience with us. I am truly delighted you found our ocean view great and pleased our location suited you well. However, I apologize if the level of service received and cleanliness did not meet your standards. Rest assured that we take all comments seriously so that we can improve and provide the exceptional service that our guests expect and deserve.

Again, thank you for staying with us and for taking the time to give feedback.

Sincerely,

Charisse V.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

we had a great time at this hotel love the property the two pools on the boardwalk it was very nice clean we were very welcomed! i would recommend this hotel to all! the fitness room is also very nice for a hotel!

Room Tip: balcony ocean front
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  • Stayed: June 2014, travelled as a couple
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1  Thank kristie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

I'll let you in on a little secret from a used-to-be local...skip the crowds, skip the high prices, and come here in the off season- you will be so glad you did. If you plan your stay right, you will still find plenty to do, plenty of businesses open, warm water, cheaper prices, and less people. Or- come in the wintertime- you may sacrifice swimming and time spent shopping tourist traps, but you'll have the whole of OC to yourself-strolls on the empty beach and boardwalk, quiet meals in restaurants that the locals frequent, and muchmuchmuch cheaper hotel rates. OC in the wintertime is entirely different from the summertime, and is a pleasure to experience.
That all being said-this place is wonderful. My husband and I have been taking annual winter vacations here for the last 4 years, and have enjoyed ourselves every single time. Rates for a luxurious king sized room with a complete kitchen, separate living room, lovely bathroom and private balcony overlooking the ocean are very reasonable during the wintertime. The onsite restaurants, pool and so forth are excellent. We've always slept well and felt completely comfortable here, and look forward to our visits.

Room Tip: Direct oceanfront rooms are the way to go, and if you can spring for a king sized room with the jacu...
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  • Stayed: February 2014, travelled as a couple
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1  Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

My major priority for a vacation getaway is a comfortable bed and this place had it. Our unit was oceanfront. The balcony had a glass-top and wrought iron patio set (non of that plastic stuff). The bedroom had a large flat-screen TV, ample space, a door between it and the kitchen area, and another door between the kitchen area and the living room. The living room had a coffee table, comfortable sofa, lamps and end table. It also had a dining table and chairs that seated four people, plus another large flat screen TV. This was great for my husband. He likes to stay up and watch TV while I generally pass out early and prefer the quiet. The kitchen had a full-size refrigerator, dishwasher, stove with oven and microwave overhead with an exhaust fan. The kitchen also came fully stocked with pans, dishes, flatware, toaster, coffee maker, lots of cabinet space. The bathroom had stone tiles on the floor and walls, granite counter top and a large Jacuzzi. Even the toiletries were top-shelf. We took our 2-year-old great niece with us. She immediately ran to the balcony, exclaiming about "the water! The water!" And, thankfully, the railing was high enough for us not to worry about her climbing up on a chair and leaning over. We cooked in and saved money and ate out when we felt like it. What a WONDERFUL location. It is now my standard for comparing all other hotels.

Room Tip: All rooms are oceanfront (if we are not mistaken), so decide how high up you would like to be. No fr...
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  • Stayed: April 2014, travelled with family
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Thank Carole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Great Hotel: From our check in through check out my family and I received very good service. Front desk, housekeeping, the restaurant and room service staff were courteous and made our stay a memorable one. Ample parking for registered guests, great views of the ocean, the quality of the food was very good and the pricing was very affordable.

Room Tip: Ocean view rooms are the best, but the side views will not disappoint you. It was great sleeping wi...
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  • Stayed: June 2014, travelled with family
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Thank Eagle1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

We had not expected a Holiday Inn to be this nice. The location (directly on the Ocean City Boardwalk) was EXCELLENT and the rooms in the suite were very clean and big. The balcony offered and super place to watch people on the boardwalk from and was also a very nice size. The restaurant had excellent food and the entire hotel staff could not have been nicer or more helpful - especially the kids that helped with the luggage! If I have one complaint, the Jacuzzi but was impossible for both my husband and I to get in and out of - and the shower head was located directly in the middle of it!

The two swimming pools were absolutely beautiful (thanks for the separation of the adult and children with the two pools!) and we loved the table service offered there for food and drinks.

Tip for The Holiday Inn People - ditch the Jacuzzis and install regular showers/bathtubs in at least half of the rooms in the hotel. This was a definite problem for us and, unfortunately, will prevent us from returning to this particular hotel - even though we loved everything else about it.

Room Tip: Again, the Jacuzzi was horrendous to get in and out of if you happen to be over 50 years old! I don...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Ocean City

Address: 1701 Atlantic Ave, Ocean City, MD 21842
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Ocean City
#10 Family Hotel in Ocean City
Price Range: £56 - £368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Ocean City 3*
Number of rooms: 210
Official Description (provided by the hotel):
Luxury all-suite hotel located directly on the beach & boardwalk. Over-sized suites with separate living room, bedroom, and kitchens including residential size dishwasher, range, refrigerator, microwave, and tons of cabinet space filled with dishes, utensils, and cookware. Private balconies overlooking the ocean feature a dining table and chairs for four person. Elegant, large bathrooms with Jacuzzi tubs in every room. Elevated outdoor pool and expansive deck overlooking the beach. Four story atrium with indoor pool, open-air restaurant, fitness center, and game room. Meeting facilities. Guest laundry on every floor, free HBO & Disney channel, complimentary newspaper, coffee and fruit. Video tape players & computer data ports in every room. ... more   less 
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Also Known As:
Holiday Inn Hotels And Suites Ocean City Hotel Ocean City
Ocean City Holiday Inn
Holiday Inn Ocean City Maryland
Holiday Inn Ocean City Md

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