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“Another awesome stay at Holiday Inn!”

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Holiday Inn Hotel & Suites Ocean City
Ranked #9 of 103 Hotels in Ocean City
Certificate of Excellence
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Another awesome stay at Holiday Inn!”
Reviewed 28 August 2010

We have stayed at this hotel for about the last 5 years. The staff is wonderful and very professional. They all seem to go out of their way to ensure that we enjoy our stay. If you have kids, this place is must! The property has an activity pool with a water slide and a lazy river and there is another outside pool that is catered more to the adults, including a pool bar! The bartenders at the outside bar could not be any friendlier. They remember us from year to year and they even remember what all us of drink. They are the best . The front desk staff is great and see that everything that you need when you check in is taken care of. The manager is very "visable" and very polite and always has a nice thing or two to say to our kids. Joe the concierge could not be any friendlier and will go out of his way to meet any of your needs. He has called a top restaurant for reservations for us and then called a cab to take us there and gave us his "complimentry cab" card. We really like this place and I am sure you will be happy as well!

  • Stayed July 2010, travelled with family
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Helpful?
2 Thank elon1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
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English first
West Chester, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2010

I have traveled and stayed in upscale hotels all over the world. The overall experience my family and I had this summer was second to none. The wonderful accommadations in a perfect location is difficult to beat. The rooms, pools, parking areas, restaurants, and lobby area were clean, the service was awesome, and the entire staff had a very friendly manner each day. I was amazed at the cleanliness with the amount of traffic going through the hotel each day. The staff at the front desk was extremely friendly and helpful throughout the week. Any reasonable request we had was granted with a friendly smile. As parents with teenage children we were very pleased with the feeling of safety in the hotel. We felt very comfortable allowing our children to travel back and forth to our room on their own. The location is so special with so many activities and restaurants around you, that you could stay a week and never need a car. Also, with a location at 17th street, you are a short walk to all of the excitement on the Boardwalk.

  • Stayed August 2010, travelled with family
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Helpful?
1 Thank RDH1inc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks County, Penna.
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 August 2010

Beautiful hotel right on the ocean with oceanfront balcony, full kitchen. Staff was friendly and accommodating. Hotel has a restaurant (which we didn't use), three pools (one indoors) and most anything else you'd need for a stay at the beach.

  • Stayed August 2010, travelled as a couple
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Helpful?
1 Thank KarenY_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh PA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2010

Its utterly ridiculous to me why a hotel would have 3 pools and then close them at 6 pm. WHY? If you are looking to use the pool for a nice evening swim here forget it. Even the indoor pool is freezing cold. For the money they get for the hotel rooms, they can't afford to heat the water?

As previous reviewers mentioned, people "saving" beach chairs is a problem too.

The location is good, but I paid a high price for the use of the pools and was very disappointed.

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
Thank darlin249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2010

My family has been staying at this hotel for the last 4-5 years and have never had any complaints. I even recommended it to friends and family. Never again. We were robbed the day we checked in. We went to dinner and came back to find items missing from the room. We reported it to the front desk and spoke to someone in "management" she went to the back and came back and told us the "general" manager would be right out to talk to us. That never happened. The front desk called the police and reported it. They told us we could wait in our room and they would accompany the police up to our room. The police came, but management never did. We asked if we would be charged if we check out early and was told no. The police officer came back to our room after this to ask some other questions and suggested we ask if we could be put up in another hotel in the Harrison Group. I was surprised the the Hotel management didn't even suggest this. When we asked them if it was possible they did arrange for us to change the hotels and told us the rate would be the same. We got the room at the Hilton (Great Hotel -- definitely our go to hotel now) but were charged the higher rate. I didn't mind paying because the room was great, but was disappointed that I was mis-informed by the Holiday Inn management.
I was also disappointed to find out, from the police officer, that the police had been to the hotel numerous times because of robberies. I couldn't believe that the hotel staff didn't pass this on to the customers just to make them aware of the possibility.
I got the feeling that managment just doesn't care what happens to their customers -- they just want the money.

  • Stayed August 2010, travelled with family
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Helpful?
3 Thank oswaltb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORTHERN CAMBRIA PA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2010

hotel was clean. was quite,lots of room. bathroom was big, as well as the bedroom, and livingroom, staff was excellant.right on the boardwalk, beds were just right, tvs in livingroom and bedroon ,plus dvd players vcr, coffee pot,microwave, fridge,freezer,stove,it is really nice will stay here again and plan to soon

  • Stayed May 2010, travelled as a couple
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Helpful?
1 Thank BLONDIE111977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2010

We stayed here for 3 nights and 4 days. Our first time to Ocean City. We tried the Hilton but it was booked and they reccomended Holiday Inn. Location was excellent and the suite layout worked well. The hotel itself could have been cleaner and needs updating.

  • Stayed May 2010
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kasjmdcfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Ocean City

Property: Holiday Inn Hotel & Suites Ocean City
Address: 1701 Atlantic Ave, Ocean City, MD 21842-6594
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Ocean City
#11 Family Hotel in Ocean City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hotel & Suites Ocean City 3*
Number of rooms: 210
Official Description (provided by the hotel):
Luxury all-suite hotel located directly on the beach & boardwalk. Over-sized suites with separate living room, bedroom, and kitchens including residential size dishwasher, range, refrigerator, microwave, and tons of cabinet space filled with dishes, utensils, and cookware. Private balconies overlooking the ocean feature a dining table and chairs for four person. Elegant, large bathrooms with Jacuzzi tubs in every room. Elevated outdoor pool and expansive deck overlooking the beach. Four story atrium with indoor pool, open-air restaurant, fitness center, and game room. Meeting facilities. Guest laundry on every floor, free HBO & Disney channel, complimentary newspaper, coffee and fruit. Video tape players & computer data ports in every room. ... more   less 
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Also Known As:
Holiday Inn Hotels And Suites Ocean City Hotel Ocean City
Ocean City Holiday Inn
Holiday Inn Ocean City Maryland
Holiday Inn Ocean City Md

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