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“Great location!”
4 of 5 bubbles Review of Grand Hotel & Spa

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Grand Hotel & Spa
Ranked #16 of 103 Hotels in Ocean City
Exton, PA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location!”
4 of 5 bubbles Reviewed 5 August 2014

The Grand hotel is an excellent hotel while staying in OC, MD. The location is right smack on the board walk. Plus it's a few blocks away from all the noise. We stayed there during the Air show weekend and were able to watch the show from our balcony. I like the fact that they've a coffee and pizza shop in the building and two swimming pools (outdoor and indoor).

I'll definitely stay there again with my family.

Room Tip: Almost all rooms have an Ocean view so only spend the extra $$ if you really want to be right in the...
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank buzzlog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,904 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (408)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Hamilton, New Jersey
1 review
3 of 5 bubbles Reviewed 4 August 2014

If you are a smoker you cant smoke on the balcony $150 fine. You are allowed to smoke in the carport which is the parking lot.You cant have a drink on the boardwalk,so if it rains you are really sunk. Although I dont microwave on vacation they have a sign saying you will get a $250 fine if the smoke alarm goes off as a result of using it.Do they even check the microwaves to make sure they work before fining you for the cost of at least 3? I found it offensive.I want to enjoy vacation not be treated like a second class citizen.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank outcasts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 4 August 2014

This is our 5th stay with an Ocean view on the 7th floor. Magnificent view and location. Right on the boardwalk but over a mile walk to main section - which was just far enough away from the hustle and noise for us. We enjoyed the morning walk to breakfast (the folks at Skipjacks Grille are awesome). The Grand is steps away from a quiet section of the beach and with the pizza and cafe, on the first floor, it's perfect for a quick lunch. On this vacation we intentionally planned a more relaxing stay and spent most of the time on the beach, boardwalk or pool. The staff was cheerful and happy to work with our schedule and supplying us with extra towels when needed, especially Olarasv ioan Tudor who always had a smile and a "good morning" each day. The Grand is centrally located with ample free parking and a short drive down the main drag for food, dining and other summer amusements. Looking forward to our next stay.

Room Tip: Select an upper floor with Ocean View. The extra $$ is worth it.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 August 2014 via mobile

We checked into this hotel that I thought was up to date n had better decor...check in was fast n easy but when we got to are room it looked like it was cleaned fast..:(...so I called downstairs to speak with housekeeping about my issues they woman on the phone advise that I have someone up to clean as soon as possible n they came right up but we wasn't ready, well anyway we went out to dinner to come back n are room was totally clean....it was so good we stayed for 3 nights and everyday we put a please service sign n it got cleaned in a timely matter but I tell u one thing the little notes that Tina Marie left me made me feel like someone in this hotel exactly cared about the guest....if everyone was like her I wouldn't have complained in the first place...,,hey guys if u planning on staying at the grand ask for Tina Marie to b ur house keeper she is just the best...The Neepers

Stayed August 2014, travelled with family
Helpful?
1 Thank WaveRunner78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ty T, Manager at Grand Hotel & Spa, responded to this review, 10 August 2014
Thank you for your review! I am very pleased that Tina provided you with such great customer service. Just know that she has been rewarded for it. I hope you visit us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 4 August 2014 via mobile

Looked nice until we saw how dirty the bathroom was - did not look like tub or toilet were cleaned. And our room was not serviced our first full day so we had to ask for towels and put in a special request to make sure the room was cleaned on the 2nd day - still bathroom did not look clean. The freezer on the mini fridge was caked with ice and couldn't use it. On the 2nd day noticed the rug to be wet in front of fridge and advised front desk - the freezer was defrosted (and the door removed) but more and more water soaked the rug - must have been the AC. Also had a leaking issue with the coffee pot. I will say when we arrived we had to ask for tissues for the bathroom and they came very quickly, as did maintenance to open the safe that had been locked prior to our arrival. Would not stay here again nor recommend.

Stayed August 2014, travelled with friends
Helpful?
Thank margut407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ocean City hotels

Centerport, NY
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 3 August 2014 via mobile

We stayed with our family of 6 in 2 oceanfront rooms in late July 2014. The hotel is decent, but not great. It is in need of an update but on the plus side is in a great location, on the boardwalk and only a little over a mile from the main part of it. It is also within walking distance of the Jolly Roger amusement park. Our rooms were spacious and had great views of the beach and ocean, and a nice balcony. I found the rooms too be a little less than clean and there was a problem with flies since the balcony sliding doors have no screens. The bathrooms were a problem, very small and cramped. There was even a doorstop positioned in the middle of the floor next to the shower, definitely a safety hazard. On the plus side there was a mini fridge which came in handy for cooling drinks. Parking was ok as we had use of a multilevel garage next door but often had to park three or four levels up. On the annoying side, they charge $1.50 a day for the privelage of a small safe in the room, even if not used. Do not go to hotel restaurant on the 6th floor if you are in a hurry. It took me over 20 minutes to get oatmeal and I had to have it to go as we only had allotted 30 minutes for breakfast. This despite only two other tables with customers at the time. This hotel would be so much better if they just did an update to the interiors especially the small and outdated bathrooms. However, overall as Ocean City goes, this was a slightly above average place to stay.

Stayed July 2014
Helpful?
Thank sailingdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 August 2014

We just came back and it was our first time in OC in 20 years. We took three children. We were on side view on 11th floor. Good location, nice pools, elevators fast , room nice size except bathroom too small. We couldn't get air cond to adjust to a tempt that was pleasant, odd balcony and scary that you could slip through to your neighbors but awesome views even on the side. We asked front desk for extra blankets but never got them, need the toilet fixed and waited for hours. My husband went down as it was after 1 am at this point. The employee said OH YEAH let me call someone for that. So front desk help we had no luck. We got the room we reserved and it was fast check in but a few around us were not so lucky. We only had our towels replaced so can't comment on room service as we kept our privacy sign up. All in all it was good except for the money you pay you do expect a better more clean upgraded place.

Room Tip: We were on the 11th floor fourth or fifth from the end and the view was very nice. I think the highe...
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel & Spa

Property: Grand Hotel & Spa
Address: 2100 Baltimore Avenue, Ocean City, MD 21842-3534
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Hotel & Spa 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Grand Hotel And Spa
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel

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