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“Came for the salon”
Review of Grand Hotel & Spa

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Grand Hotel & Spa
Ranked #16 of 103 Hotels in Ocean City
Sykesville, Maryland
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Came for the salon”
Reviewed 14 January 2011

We stayed in this hotel because the massage therapists are the best we have found. After our relaxing treatments, we were able to go up to our rooms, and not have to go out in the cold to go to another hotel.

  • Stayed January 2011, travelled as a couple
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Helpful?
1 Thank folks41298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisGrandManager, Front Office Manager at Grand Hotel & Spa, responded to this review, 16 January 2011
We agree with you, the salon is not only convenient but it also has superior service! In fact, we love the salon so much we are remodeling it in February. Make sure to come back and see it!

Thanks again for your kind comments.
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Rating summary
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (411)
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English first
Bethany Beach, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2010

The hotel staff and catering staff were incredible .The ballroom was absolutly outstanding . We had over 70 guests all were from out of town all had a wonderful time . The wedding was perfect will absolutely be back. I would like to thank all for a wonderful time

  • Stayed November 2010
    • Value
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Helpful?
1 Thank miketerri034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisGrandManager, Front Office Manager at Grand Hotel & Spa, responded to this review, 21 December 2010
Thank you so much. We are glad to hear that the wedding you attended was to your liking. See you next time you are in town!
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Newark, Delaware
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 December 2010

This is the most wonderful sunrise! And from the fabulous view of our room !! Had a newly renovated room! What a great hotel to stay at, the view, the people that work there and the surroundings are great!
Couldn't have asked for a better time!!
Thanks to The Grand !!!
DLS

  • Stayed December 2010, travelled with family
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Helpful?
2 Thank dls1926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisGrandManager, Front Office Manager at Grand Hotel & Spa, responded to this review, 21 December 2010
Those are some awesome pictures you were able to get. We are glad that you had a good time and were able to take advantage of our new Signature Service Rooms.
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Pennsylvania
Level Contributor
108 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 14 December 2010

We stayed at the Grand Hotel last year and loved it. This year was different. We checked in, unpacked, saw a roach crawling up the wall and checked out! The hotel staff was very apologetic however, and did not hesitate to refund our money. I'm going to have a hard time considering the hotel in the future unfortunately.

  • Stayed December 2010, travelled with family
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Helpful?
4 Thank MDBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisGrandManager, Front Office Manager at Grand Hotel & Spa, responded to this review, 16 December 2010
We appreciate that you have brought this issue to our attention. Since your stay and speaking with you upon your check out we have contacted out pest control company and are in the process of determining if there is a underlying issue. As we are hopeful this is an isolated incident we do hope that you will contact us again during your next visit to Ocean City.
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Travellers are raving about these Ocean City hotels

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2010

Stayed three nights. Staff was pleasant and very helpful. View from the 10th floor was awesome. The room was one of the recently refurbished rooms and was really nice, however, it had a handicapped bath ( did not know this) which made the bath a little tight. But overall, the hotel was clean, nice and with a cafe open 24 hours. Would deffinitely come again.

  • Stayed November 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank joeleonee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisGrandManager, Front Office Manager at Grand Hotel & Spa, responded to this review, 1 December 2010
Thank you for your kind comments. Our 10th and 11th floors are our Signature floors. They have newer upgraded bedding and a few other nice touches and have been a big hit with most of our guests!
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Southwest Pa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 October 2010

This hotel is very clean and well kept. Staff was very friendly .The only complaint I have is that the wireless internett system needs to be updated and more routers installed .On the 11th floor the only place I could access the internet was on the kitchenette counter .I had other secure wireless signals from several near by hotels so I know that additional routers with in the hotel would solve this problem This was more of an inconvienance than a problem. As far as the person that complains about the fire alarms we had no fire alarms during our stay but I just want to say that is not the hotels fault.The only one you can blame for the alarms are the careless people who burn food in microwave ovens. Fire alarms are for your safety .....come on people! Over all a very nice place to stay in OC.

  • Stayed October 2010, travelled as a couple
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Helpful?
2 Thank ssman15320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisGrandManager, Front Office Manager at Grand Hotel & Spa, responded to this review, 9 November 2010
We are so glad to hear that you had an enjoyable stay with us. Our hotel is in the process of upgrading the wireless network that will hopefully be complete by the end of the year. We appreciate you viewpoint regarding the fire alarms. The Grand Hotel puts guest safety very high on our list of priorities.
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Maryland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 October 2010

Very nice hotel. Rooms are great layout and size wise. They were clean and comfortable with nice views and balcony. Swimming pools (indoor and outdoor) were nice and clean. Fitness center could use some updating but still was very usable. The bathroom was nice with decent space and had a decent layout. The hotel was clean inside and out, and even the parking garage. Always had plenty of parking for me and my friends' car. Perfect location on the boardwalk, you can walk right out onto it and walk all the way up and down.
Will stay there again, I had no problems what so ever and I must say the A/C and Heat worked great! I had a mini fridge and microwave with a wet bar / sink.
If they could improve it would be better tv's like plasma or lcd, but the size was good.

  • Stayed May 2010, travelled with friends
    • Value
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Helpful?
1 Thank MdVacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisGrandManager, Front Office Manager at Grand Hotel & Spa, responded to this review, 9 November 2010
Thank you for your comments. I am glad to hear you had both a comfortable and enjoyable stay. Starting next year we will be updating our TV's starting with our top floor.
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Additional Information about Grand Hotel & Spa

Property: Grand Hotel & Spa
Address: 2100 Baltimore Avenue, Ocean City, MD 21842-3534
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Hotel & Spa 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Grand Hotel And Spa
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel

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