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“My 2nd Stay!”

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Castle in the Sand Hotel
Ranked #15 of 103 Hotels in Ocean City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“My 2nd Stay!”
5 of 5 bubbles Reviewed 22 June 2014

My fiance stays at this hotel every year for the car show in May. This is my second time that I have stayed there. Our stay was very pleasant with a few exceptions, the people above and below us were very noisy and there was a lot of banging and at one point I was worried someone was going to come crashing through the floor. I know it's not something management has control over and I don't think it should effect the rating. The views from the back were absolutely amazing, I loved waking up in the morning and sitting out back enjoying my coffee while looking at the ocean. The staff was very friendly and took care of anything that we needed. Everything in the room was clean, the updates to the kitchen were very nice, the bathrooms are still a little dated and could use a makeover, there were some water marks/stains on the ceiling but it wasn't a huge issue nor enough to reduce the rating. We will continue to stay at this hotel every year for the car show.

Room Tip: Rooms on the bottom level don't have a good view of the ocean due to the sand dunes, so if you w...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank xvampyrex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castleadmin, General Manager at Castle in the Sand Hotel, responded to this review, 9 July 2014
Thank you for your review. We have been doing extensive upgrading the past few years and hope to continue renovations to make your stay more comfortable. We are happy you want to stay with us again! Thank You.
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840 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
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English first
Chesapeake City, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

My Husband and I stayed on May 26-30th for Our honeymoon. We wanted to go some where Eles after we got married, but we paid for our own wedding, so we decided to stay closer to home , that fit in our budget. To our surprise It was really lovely! Upon our arrival the staff and management made us feel a warm welcome. We were taken by the Beautiful view from our balcony. I was pleased to see how clean everything was. Then the management sent a bottle of wine to our room! What a classy thing to do! That made me and my husband feel like we made the right choice. Our whole experience there was so nice. The Staff and management could not be friendlier:) We loved it so much, We are coming back in July!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sammy7039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castleadmin, General Manager at Castle in the Sand Hotel, responded to this review, 23 June 2014
Dear sammy7039,
Thank you so much for the great review and congratulations on your wedding. It was our pleasure to include some wine to help you celebrate. The Castle is a great place for newlyweds. We are happy you enjoyed the views and your stay. Please come back and see us again soon.
Bob Borello, GM
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 May 2014

It was a fantastic visit to Ocean City for the few hot days in May. I was lucky to stay in the Waverley castle, in the ocean view room. Few days were worth a month of vacation. Quiet, clean room and hallways, friendly staff. Ocean, sand, fresh air, view from the balcony - a package beyond expectation!
Thank you for your hospitality!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SvetaFromPotomac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castleadmin, General Manager at Castle in the Sand Hotel, responded to this review, 5 June 2014
Thanks so much for your kind words. We did many improvements to our Waverley Building this year. We added new furniture as well as new bedding. We are happy you enjoyed it. Please come back and see us again soon.
Sincerely,
Bob Borello, General Manager
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Venice, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Went to the beach without a reservation and stopped at this neat place. Was shown a very nice room over looking the ocean and we were sold. Gave us a great price and we stayed for 2 nights and had a great time. The Coconuts outdoor bar was not open yet but looked like it would be very inviting. Can't wait to go back.

Room Tip: All rooms seem very nice but loved the rooms overlooking the ocean
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gmac1800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castleadmin, General Manager at Castle in the Sand Hotel, responded to this review, 2 June 2014
Thanks so much for the kind words. We are so happy you found us and enjoyed your stay. Please come back and see us during Coconuts season! We know you will enjoy the cool drinks, live music and great food as a compliment to your room. Thanks again, we look forward to your next visit.
Sincerely,
Bob Borello, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pequannock, New Jersey
Level Contributor
416 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
1 of 5 bubbles Reviewed 13 May 2014

Came here with my young family and all the hotel did was complain about my children "ruuning" through our room. After all was said and done, they said there were 2 people staying below us that were looking to get some money off of their bill. One time the staff came to our room to tell us about noise and we were out for the evening. They accused us of not answering the door. I never will go back!

Room Tip: Stay somewhere else
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rich H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Plymouth, New York
Level Contributor
142 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

Our first time at OCMD. Friendly and efficient front desk personnel. Hotel is older and a bit funky in design from the outside. Nevertheless, you could it had been well maintained over the years. We stayed in the North Building, second floor. We were blown away when we unlocked the door. The suite was enormous, well-decorated, comfortable, well appointed and IMMACULATE. The queen beds had pillow top mattresses, comfortable pillows and classy linens. The fully appointed kitchen had everything you could possibly need and granite countertop. Living room furniture appeared new and comfortable. Good lighting everywhere. The bathroom was mostly remodeled but looked like the original tub remained. Not a problem but it proved to be slippery when showering even though a safety handle was there. A tub mat would be an easy fix. They are very generous with the towels and provided great toiletries. We had our own private ocean front balcony. Beautiful views of the dunes and ocean. Enjoyed watching the sunrise and the surfers. We enjoyed a wonderful senior rate which made the suite ridiculously affordable and we were so appreciative. The pool and patios were not yet open for the season and a lot of work and construction was going on but we didn't find it to be a problem whatsoever. In summary, gorgeous views, plenty of creature comforts and immaculate. If we should return to this area, we'd stay here in a heartbeat.

Room Tip: If you stay in the North Tower, chose a second or third floor ocean view, only two floors with walk...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ljc2tall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castleadmin, General Manager at Castle in the Sand Hotel, responded to this review, 29 April 2014
Dear ljc26,
Thank you so much for the kind words. The North Suite, where you stayed, is a very popular choice here at The Castle and the senior rate during the shoulder seasons makes them very affordable. We have been doing a bit of construction here this off season. We are remodeling our popular beach bar, Coconuts, as well as building new a new walkway and installing new lighting on the patio near the Castle North building. We apologize for the inconvenience but we think the improvements will make all of your future stays that much more enjoyable. See you soon!
Bob Borello, General Manager
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Pittsburgh, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

Like the title of this missive states, 2014 will mark our tenth anniversary at the wonderful Castle in the Sand in Ocean City, MD.

There are tons of rave reviews here to see on Trip Advisor; there is little I can add that has not already heaped great amounts of praise on this facility, its staff and management there.

The property is clean. Very clean. Employees are seen sweeping the sidewalks every morning. The pool area is spotless. I do believe that Castle is the Sand boasts the largest pool in OCMD.

The beach is pristine...cleaned by machinery every evening. Rental beach chairs and large umbrellas are reasonably priced; the Castle employee there places the umbrella for you! A very nice touch. Waitresses can be seen delivering snacks and cool drinks all day long.

The Coconuts bar and restaurant is a must stop. The staff is excellent, a great happy hour and wonderful food can be had there. Again, the area is spotless. it is refreshing to see such a clean outdoor area (compared to a few other facilities in the area)....

When it comes to the room accommodations, we could not ask for anything more. The rooms are perfectly clean, well maintained and up to date. No nasty surprises like lack of hot water, or incessantly dripping faucets. The carpets are well vacuumed (given the amount of sand they endure); the beds are comfortable and firm....we could not be more pleased.

Finally, when it comes to the office management and staff, this is a group of the most friendly and customer-satisfaction oriented people we have ever interacted with. All smiles, very helpful, no problems, no worries, nothing is left wanting attention.

All in all, if you are looking for a GREAT place to stay in OCMD, the simply wonderful CASTLE In The SAND cannot be beat.

Thanks

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castleadmin, General Manager at Castle in the Sand Hotel, responded to this review, 22 April 2014
Dear Ed W,
Thanks so much for your wonderful review! Just like you, many of our guests have a long history with us. We enjoy seeing them return every year and could not be more pleased that we are part of their happy vacation memories. We will continue to strive to reach the quality that you have come to expect from us here at the Castle. Again, thanks for the kind words.
Bob Borello, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castle in the Sand Hotel

Property: Castle in the Sand Hotel
Address: 3701 Atlantic Ave, 37th Street & Oceanfront, Ocean City, MD 21842-3338
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Ocean City
#10 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Castle in the Sand Hotel 3*
Number of rooms: 180
Official Description (provided by the hotel):
Premiere direct oceanfront family resort with desirable location on two blocks sun-kissed beach. Guest amenities include free wireless internet, Olympic pool with diving board, sand volleyball court, beach equipment rentals on-site, free kid’s activities, and live entertainment daily in season. Beach House dining offers a la carte breakfast and buffet breakfast daily. Coconuts Beach Bar offers open-air beachfront patio dining. Waitress service on our beach and pool deck. Take A Dip Ice Cream Shop open Memorial Day thru Labor Day. ... more   less 
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Also Known As:
Castle In The Sand Hotel Ocean City
Castle In The Sand Ocean City Md

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