As previously mentioned, we like the romantic get-away every 3 months or so and love Hampton Inn. In the winter months I book hotels with a hottub and was advised that there was one here so jumped on it as we love the DE/ MD area. The hottub was not in fact that, it was cold. We were given a million excuses and everyone called it something different to justify the cold temp. Jacuzzi/ Spa/ whirlpool/ conversation pool, and in teh welcome book in the room, it was refered to as a hottub. Pool towels are not large enough to dry your hair. after freezing for as long as we could, we returned to the room, where my husband turned up the heat before we left but the room was still cold. I argued w/ he front desk boy for 10 mins to get the lock off my control and all he would do is tell me about their new "dial up system" but still no heat. The maintenance man had to reset it, and appologised for now making it a longer wait still as he couldn't do anything else. We had an extra blanket in the closet and slept w/ our clothes on. The heat was finally btter in the morning but it never got too hot, as you think it would have for how high we had it. Another couple complained of the same issue. There were kids in the hotel for some kind of confrence and they thought it funny to knock on all the doors from 6am on... In the elevator they pushed ALL of the buttons, even when an adult male was present with them. (I know thats not the hotels fault - but they are oblivious as to whats going on in the hotel). The wifi went out and I missed my daughters check in and then failed to call her to wake her up for work when she asked me too the night before. But on the positive side the bed and the pillows are the most comfortable I have come accross!! And the manager there is vry nice as well. Why she can't understand why the staff faught with me rather than just accomodate us, and she tried to make it up to us.... So we'll be back... in the Summer!
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