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“Bike week ocean city Maryland”

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Comfort Suites Ocean City
Ranked #45 of 103 Hotels in Ocean City
NJ
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Bike week ocean city Maryland”
Reviewed 10 October 2012

We stayed here for bike week there were 10 of us total, Our rooms were very clean and the maids gave us extra if we needed it. All the staff members were very nice and polite.
The breakfast was good the waffles were the best. The hotel is in a good location to everything..

  • Stayed September 2012, travelled with friends
    • Value
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Helpful?
1 Thank Traveler201NewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, 11 October 2012
We want to Thank You for taking the time to review our hotel and we are happy to hear that your stay with us was pleasant! Our staff strives to make every guest's stay enjoyable. We would like to see you again in the future!
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295 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Pennsylvania
Level Contributor
166 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 4 October 2012

Stayed here for one night. The room was ok..worn carpet. Sheets were not crisp but looked clean. the bed was a regular hotel bed.....not comfy like home. The pillows though were terribly small... I spent half the night trying to get comfortable. Television selection was good and internet service was good. Breakfast was adequate but again nothing out of the ordinary. Staff was not very friendly on arrival day but checking out the clerk at the front desk was very hospitable and friendly. She was the highlight of our stay. Be warned, they tack a 1.50 charge onto your bill for the in room safe. If you do not use it, they will remove it IF YOU ASK on check out. This was a good location for us....and an okay place to stay for a short visit. Please note there is no indoor pool. Also, I felt the price was a bit high for the quality.

  • Stayed September 2012, travelled with family
    • Value
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Helpful?
1 Thank TigerLily1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, 11 October 2012
We want to thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations, however, we do hope that you will give us another try as we will be doing renevations this winter a long with deep cleaning of the rooms due to the heavy traffic that came with the summer season!
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New Windsor
Level Contributor
117 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 September 2012

Had a great stay in new hotel located just 15 minutes from most of Ocean City Golf Courses an from Assateque Island. There is an attractive outdoor pool. The continential breakfast sarted at 6:30 and was good.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank mr2turtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, 11 October 2012
We want to Thank You for taking the time to review our hotel and we are happy to hear that your stay with us was pleasant! Our staff strives to make every guest's stay enjoyable. We would like to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glen Rock, Pennsylvania
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 September 2012

We stayed at this hotel for 2 nights. The first night we returned to our room to find that it wasn't cleaned and we had to leave the room while housekeeping brought clean towels and made the bed. Also that same evening we found small bugs in the whirlpool tub that housekeeping could not get rid of. We were moved to a down-graded room with no fireplace and whirlpool tub to a room with two queen beds. We asked to speak to a manager and was told he would be available the next morning. The next morning at check out we were told we would get a 50% credit on the second night and that was it. I don't want anything for free however we were inconvenienced and did not stay in a room we originally booked. We had to leave the original room twice. The manager/owner and manager were very rude. This is a privately owned hotel and we were told by CHOICE (that we booked through) it was up to the owner/manager how they handled refunds. Once they have your CC your at their mercy.

Room Tip: would not recommend this hotel
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Cathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, 11 October 2012
Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Please accept our apologies for the dissatisfaction of your room. This is certainly not the Comfort Suites Ocean City Hotel's experience we aim to provide our guests and we are truly sorry. We have refunded you the full night due to the unsatisfaction. We certainly hope that you will give us another try.
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Baltimore, Maryland
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 September 2012

We stayed at this hotel for one night and were given a room on the first floor near the pool. The carpet was worn and the bed had not been changed so we were disappointed with the room off the bat. But the front desk was helpful and quickly remade the bed. The room has a sofa but is not closed off from the sleeping area but I was still able to sleep while my husband used his laptop so that worked out good. The free breakfast was great with a wide variety of items including the hot waffles, hard boiled eggs, various cereals, bagels, and buns with all the side items like cream cheese etc. Free newspapers were available as well and there was plentiful seating. There was a helpful woman who kept everything clean and supplied in the area.

The pool did have the overflowing water bucket area for the kids and a small slide and water toy. Beware of the $1.50 per day charge for the safe. You have to ask for them to remove the charge if you don't use it. They told my husband they would refund that amount on my bill but I'm wondering whether that will happen. Overall, an unexciting hotel but ok for the money especially considering the breakfast.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank boatride7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, 9 May 2013
It is the Comfort Suites intent to provide excellent service and hospitality to our guests, and not only meet, but also to exceed our guest’s expectations. A guest’s comments are always very important to us as they let us know how we measured up to their expectations. This is certainly a matter that will be looked into regarding the condition of the carpet. We sincerely apologize for any inconvenience on your room, but we are happy to see that the situation was addresses and solved in a quick and positive manner. Please allow us the opportunity to serve you better in the future and we hope that you will choose us again when visiting Ocean City!
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Baltimore, Maryland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2012

it's a nice hotel and the room was a good size but things were much cleaner before for example the towels in the bathroom had hair on them which we just through down and asked for new ones I'm not sure if this was over looked or if there is new management but I think they need to work a little harder when they check rooms

  • Stayed August 2012, travelled with family
    • Value
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Helpful?
1 Thank cristina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, 11 May 2013
A guest’s comments are always very important to us as they let us know how we measured up to their expectations. We will look in to this situation to why your room was not cleaned properly and we sincerely apologize for any inconvenience for this situation that occurred. We hope you allow us to serve you better in the future. Have a great day!
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2012

Hotel is right acroos the bridge and close to Shopping Malls, 5 mins drive to Boardwalk/beach - Rooms are nice. It was enough space for 5 ppl in our party- Coming from NYC, it was a def a quieter place to relax and enjoy the beach with my family. Will def book again.
GO STEELERS!!!

  • Stayed July 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, 9 May 2013
We are so happy to hear that you enjoyed your stay at the Comfort Suites! We are also glad to hear that you were pleased with our location! We strive to make sure everything is just right for every guest that comes to stay with us. We hope you come see us again on your next trip to Ocean City, MD! Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Ocean City

Property: Comfort Suites Ocean City
Address: 12718 Ocean Gtwy, Ocean City, MD 21842-9542
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Romantic Hotel in Ocean City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Ocean City 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Comfort Suites® hotel is minutes from the Ocean City Beach and Boardwalk, OC Tanger Outlets, Assateague Island National Seashore, the Roland E. Powell Convention Center, Jolly Roger Amusement Park and the Ocean City Fishing Center.Additional nearby points of interest include:• Ocean Downs Racetrack• Ripley's Believe It or Not! Museum• Ocean City Life-Saving Station MuseumThe hotel is close to several golf courses, a variety of restaurants, entertainment venues and cocktail lounges are located in the surrounding area. The Ocean City Municipal Airport is just eight miles from this Maryland hotel.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.This Ocean City, MD hotel provides guests with many full-service amenities and features, including a free weekday newspaper. Guests will enjoy taking advantage of the on-site fitness center, game room, water slide and seasonal outdoor pool.Business travelers will appreciate conveniences like high-speed Internet access, a business center, and access to copy and fax services.This all-suite hotel features luxuriously appointed suites with coffee makers, refrigerators, microwaves, safes, voice mail, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For that special occasion, ask about rooms with whirlpool bathtubs.The Comfort Suites hotel will make your next trip to Ocean City, Maryland an exciting and memorable experience. Our friendly staff looks forward to serving you soon. ... more   less 
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Also Known As:
Comfort Suites Ocean City Hotel Ocean City
Ocean City Comfort Suites

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