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“Clean and very, very nice hotel in good location.”
Review of Bonita Beach Hotel

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Bonita Beach Hotel
Ranked #19 of 104 Hotels in Ocean City
Reviewed 20 July 2009

The hotel was very, very clean and the staff was very friendly and helpful. Our room was well-appointed and attractive with a king-size bed and full-size fridge which allowed us to store leftovers from the GREAT restaurant Fresco's right across the street (need reservations). Also across the street are Dunkin Donuts where you can buy ground coffee for your coffemaker, a pizza shop, a small eater, and a mexcian restaurant. Also close by are a sun-wear clothing shop and other shops. Even used book store next door. Located only one building away from the beach, on the ocean side of Ocean City. I wuld recommend it to anyone!

  • Stayed: July 2009, travelled as a couple
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1  Thank Lucille48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Bonita Beach Hotel, responded to this reviewResponded 5 March 2013

Dear valued guest, thanks for your great review. The Bonita Beach property has gone under new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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412 - 418 of 484 reviews

Reviewed 29 June 2009

I was worried from reading some of the other reviews but was so relieved that the hotel was very nice. Sometimes pictures are decieving but it looked like what the pictures did. The staff was very friendly and the hotel was very clean. The rooms were nice and spacious. The only thing I did not like was that a cleaning person came in the room to make the bed and straighten up the bathroom when I had the "Privacy Please" sign on the door. My wallet, purse, and personal belongings were in the room. If I had known what time they clean the rooms I would have taken my wallet. If I wanted the rooms to be cleaned I would have turned the sign over to the "Service Please" side. Nothing was missing luckily but overall the hotel was good.

  • Stayed: June 2009, travelled as a couple
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2  Thank roses4rachx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Bonita Beach Hotel, responded to this reviewResponded 5 March 2013

Dear valued guest, thanks for your great review. The Bonita Beach property has gone under new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2009

This is a great hotel, especially for the price. We didn't think we had any view, being ocean block, but had a corner room with a nice view of the ocean, and even a little of the bay. The hotel was very clean, and has a very nice indoor pool, great for the kids. The rooms are very spacious, and it was a quiet, friendly hotel. We will stay again!

  • Stayed: July 2007, travelled with family
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1  Thank elfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Bonita Beach Hotel, responded to this reviewResponded 5 March 2013

Dear valued guest, thanks for your great review. The Bonita Beach property has gone under new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2009

_ dirty sheets( make up from the previous person)

_obnoxious teenagers running around and fist fighting in the middle of the night

_No ocean view (none at ALL no matter what they say)

_ Front desk and cleaning staff horrible manners

_No amenities ( if it is raining there is no adult relaxation, no hot tub)

_ Rooms were not cleaned until 3:00 in the afternoon everyday. On the one rainy day they came at 12 and we were still in the room . When I asked them to come back in 1/2 hour I was told now or never.
OC in general:
Coming from New York the food in Ocean City altogether is just disappointing. We left a day earlier then planned due to the combination in a horrible hotel and bad food.

  • Stayed: June 2009, travelled as a couple
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1  Thank vrdNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Bonita Beach Hotel, responded to this reviewResponded 5 March 2013

Dear valued guest, we do apologies for your less than adequate stay at the Bonita Beach Hotel. You will be happy to know that the property has gone under the new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence. We know your experience was less than satisfactory and we promise we are doing everything we can to make sure your next experience will not be your last.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2009

We stayed here for 3 days in July-peak season. This is just a nice, quiet family run place. Our room was on the second floor & looked brand new & cleanliness was never a concern. The lobby on our floor did seem kind of hot & stuffy but we were just passing through not sleeping there.

  • Stayed: July 2007, travelled with family
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1  Thank lamia321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Bonita Beach Hotel, responded to this reviewResponded 5 March 2013

Dear valued guest, thanks for your great review. The Bonita Beach property has gone under new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2009

Not quite sure what all the fuss is about with all the other reviews. My husband and I are in our late 20's early 30's. The hotel was fine! If your looking for a 5 star hotel as some people stated below ha ha then dont stay in ocean city!! Compared to other trash hotels we have stayed at this hotel was fine!! The lady at the front was very nice to us and even chatted with us about her dog. We asked for coffee they were accomadating. At one point our door was stuck and our key wasn't working properly it took them one minute to get it resolved. The sheets were clean the room and everythin g else was clean so I am not sure if people just had a bad experince but my husband and I would def. stay here again! (ps there were no bed bugs possibly people leaving the bad reviews could be their competition) The full fridge was also nice!! There were zero kids!!

  • Stayed: May 2009, travelled as a couple
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1  Thank garlor05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Bonita Beach Hotel, responded to this reviewResponded 5 March 2013

Dear valued guest, thanks for your great review. The Bonita Beach property has gone under new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2009

The hotel itself was ok - but the service from the front desk lady was outrageous!! I booked the trip online and she would not recognize the price that was confirmed online. We disputed the price even though I showed her my confirmation directly from the website. I am still in dispute because I want to be refunded the difference. If it wasn't memorial day weekend, I would have said forget it and tried to book another hotel, but vacancies were few and far between. I will never go back and do not recommend staying there. They don't know how to treat customers.

  • Stayed: May 2009, travelled as a couple
    • Value
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    • Rooms
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1  Thank Eclass215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Bonita Beach Hotel, responded to this reviewResponded 5 March 2013

Dear valued guest, we do apologies for your less than adequate stay at the Bonita Beach Hotel. You will be happy to know that the property has gone under the new management of The Carousel Group. We have had great success in hospitality management and strive for nothing less than excellence. We know your experience was less than satisfactory and we promise we are doing everything we can to make sure your next experience will not be your last.

We are making a lot of great upgrades to the hotel as well as adding staff members to help with everyday operations and positive customer experience. Thanks again for staying with the Bonita Beach Hotel in Ocean City, we look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bonita Beach Hotel

Address: 8100 Coastal Highway, Ocean City, MD 21842-2897
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Ocean City
#24 Romantic Hotel in Ocean City
Price Range: £54 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bonita Beach Hotel 2*
Number of rooms: 100
Official Description (provided by the hotel):
We are centrally located in Ocean city on 81 street! Our rooms include flat screen TV's, kitchenettes with sink, coffee maker, microwave, and full fridge. Hotel amenities include indoor pool, game room, fitness center, complimentary coffee, guest laundry, and friendly staff. ... more   less 
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Also Known As:
Bonita Beach Ocean City
Hotel Bonita Beach

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