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“Another wondeful vacation at FSK resort!” 5 of 5 bubbles
Review of Francis Scott Key Family Resort

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Francis Scott Key Family Resort
Ranked #2 of 103 Hotels in Ocean City
Certificate of Excellence
Westminster, Maryland
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Another wondeful vacation at FSK resort!”
5 of 5 bubbles Reviewed 23 August 2014

This was our 5th vacation at FSK. We have stayed as a couple and with grandkids before. This time was with our 2 grandsons. We stayed in a kitchenette room and I recommend it. Its nice to save some money by cooking. The splashpark was a huge hit as is the indoor pool. The shuttle to the beach was awesome, no searching for a parking space or paying for one. Everything is clean and neat. The playground and putt putt area was also a lot of fun. The owners are always updating and improving the property. Looking forward to the brand new outdoor pool area for next year!

Room Tip: The kitchenette rooms are a great value, especially with kids!
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GrandmaofBoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fskinoc, Owner at Francis Scott Key Family Resort, responded to this review, 26 August 2014
One of my favorite things is seeing the faces of our yearly guests after an addition or renovation. We have added almost all our amenites in the last 10 years and we have plans for more. It is because of our awesome return guests that we able to do this... so thank you!

Sincerely
Annemarie Dickerson
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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992 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Manassas, Virginia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 23 August 2014

We just spent 3 nights at this family friendly resort. My kids loved the amenities. Indoor and outdoor pool were great. Spray grounds was fun for the little one. We all played putt-putt (tho the course could use some upkeep). The shuttle to the boardwalk was always waiting for us. Ocean City itself was fun and clean and we'd go back in a heartbeat. We did eat at the Diner and the food was average to good. Nothing spectacular but a good value and right on the property. All of the staff were super friendly and when I called in a room issue (tub drain was clogged), maintenance came quickly and fixed it.
However, the room was old, tired and way too small for our family of 5. When booking the reservation, it was the only room left (our fault for last minute planning). We stayed in room 509, in the Ranch rooms area). The bathroom smelled like urine, the closet smelled like mildew and I found 3 dead bugs in the mattress cover (I made sure there weren't any others or we would have promptly checked out). When we put the cot out for our 3rd child, you literally had no room to walk, so we had to put it back up every morning. Housekeeping did clean well (vacuumed the sand up, made the beds) but she didn't give us new cups for coffee every day. There are no hooks to hang anything up (we're at the beach---everything needed to be hung!) and it just has an 'old' feel to it (paneling on the wall), though we did enjoy the flat screen TV.
Overall, we'd give this place another chance so long as we had a different room.

Room Tip: Stay away from the Ranch rooms.
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mom23beauts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fskinoc, Owner at Francis Scott Key Family Resort, responded to this review, 26 August 2014
Thank you for your honest comments. I agree the standard Ranch Style rooms are tight for a family of five. The end units in the Ranch style are much bigger with a sleep sofa. We also have rooms that accomodate 5/6 with kitchens. We are always in update / renovate mode and though we are not a five star hotel re-investing in our property is very important to us. Please contact me when coming back and I will make sure we are able to accomodate your families needs!

Sincerely
Annemarie Dickerson
1-800-213-0088 ext 104
Owner
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Finksburg, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 August 2014

We have been going to FSK for many years, bringing our kids and now grandkids. It is so family friendly, so much to do, everyone so nice and helpful. Absolutely no complaints. The price is great and the shuttle is the perfect way to get to the beach easily (no traffic and parking!). We highly recommend it.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sfcooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fskinoc, Owner at Francis Scott Key Family Resort, responded to this review, 26 August 2014
Thank you. We are so lucky to have so many families that have made the FSK a tradition. We realize that we are blessed! The shuttle is one of our guests favorite amenties. Look forward to a 2015 visit!

Sincerely
Annemarie Dickerson
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
State Line, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 20 August 2014

What an amazing weekend! FSK Family Resort is fantastic. The best indoor pool I have ever seen and it was open 10AM-10PM. My 6-year-old daughter loved the Sprayground. Lifeguard John was fun as he interacted with the kids; he definitely wanted everyone to have a good time. We stayed in New York building with a full kitchen, which was great for fixing our own meals. The shuttle into Ocean City is a definite perk and the drivers were friendly. Free mini-golf, but the course could use some maintenance. They offered nightly family-friendly movies with free popcorn, but we chose swimming instead. We will definitely stay again.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fskinoc, Owner at Francis Scott Key Family Resort, responded to this review, 26 August 2014
Thank you for your great review. We are beginning to renovate the outdoor pool and mini golf ..the new pool will be called ShipWreck Cove. It is true our mini golf is in need of repair but as we are demolishing on September 15th we did just basic repairs. We are so excited for the new mini golf and pool. We hope to see you all again!

Sincerely
Annemarie Dickerson
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sharon Hill, Pennsylvania
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 20 August 2014

We had a great time. We enjoyed the indoor and out door pools as well as the spray ship.
The rooms were comfortable and clean.

The basketball court, volley ball and miniature golf was something all could enjoy.

Loved the shuttle. Shopping across the street had your needs.

Room Tip: Higher floors would be nice for couples if you don't want to hear children running around.
See more room tips
  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fskinoc, Owner at Francis Scott Key Family Resort, responded to this review, 26 August 2014
With back to school happening way to fast the Outlets across the street are a big hit! It is always sad to see a summer come to a close but we have had such a great season with our guests. The Fall and Winter are a different but also great time to visit. Hope to see you all again soon!

Sincerely
Annemarie Dickerson
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

This is a great family spot. My girls had a great time in the indoor and outdoor pool. I really liked the family lounge for movie nights. They provided complimentary popcorn and the chairs were so comfortable. And last but certainly not least, once the children were down for the night, I got to enjoy a yummy night cap by the tiki bar. The rooms are not fancy but very clean. I would suggest they add a microwave to the rooms that have refrigerators. Would make reheating leftovers easier. Nonetheless, I would still recommend to other families.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank druiz2355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fskinoc, Owner at Francis Scott Key Family Resort, responded to this review, 26 August 2014
Thank you so much for your comments and suggestions. The microwave is on our list of winter projects. All of the rooms with kitchens have the microwave but having them in our standard rooms is a big request. Our families love the movie night and our parents love the wind down drinks at the bar. Thank you for choosing the FSK and taking the time to write!

Sincerely
Annemarie Dickerson
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wallingford, CT
Level Contributor
362 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 bubbles Reviewed 19 August 2014 via mobile

We decided to stay here last minute due to some changes in our travel plans. Height of the season in Ocean city and not much available but reviews on trip adviser looked good. We stayed in main building on third floor. No elevator so had to haul our bags up three flights of stairs. Heavy smell of disinfectant in hall. Room felt like u were in an attic. Very outdated with wood paneling and rather bright yellow bedspreads. Very low ceiling. One small window in corner. Bathroom extremely small with pedestal sink. Who puts a pedestal sink in a hotel bathroom? Where do u put your stuff to get ready . Water so soft couldn't get soap out of your hair. Water parks and mini golf rather worn. I guess this place might appeal to a family with small children but we have teenagers and it definitely didn't appeal to us. Location not that convenient to boardwalk or beach. Can't really walk to anything. Restaurant in lobby ok for breakfast. Moved to the Hampton Inn next day and we were much happier.

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank 712christineg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fskinoc, Owner at Francis Scott Key Family Resort, responded to this review, 20 August 2014
I wish I could say we are a perfect fit for all guests but I realize that is not possible. This guest did book online and though it states that we do not have an elevator that information does get missed by some guests. Our Lodge rooms are the least expensive rooms we offer which for this guest was $164.70 plus tax. We have had many comments about not having a place for bathroom items in our Lodge rooms and it will be addressed this winter during our down time. I am assuming the guest was speaking of our outdoor pool and mini golf when describing it as worn. We begin our demo on September 15th for a replacement of both the outdoor pool and mini golf to be called Shripwreck Cove for 2015. I guess it depends what you are looking for but the Francis Scott Key is located directly across the street from the Tanger Outlets, several restaurants including the Outback and the Starbucks is right next door. We also have two shuttles that run non stop from 9am until 10pm the one mile distance to the beach and boardwalk.

I am very happy that this guest found their perfect spot at the beautiful Hampton Inn. If we could not fit their needs we are pleased that they found what they were looking for in Ocean City! As always we take and listen to all comments and we will hopefully be able to use this review to improve!

Sincerely
Annemarie Dickerson
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Francis Scott Key Family Resort

Property: Francis Scott Key Family Resort
Address: 12806 Ocean Gateway, Ocean City, MD 21842
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ocean City
#2 Family Hotel in Ocean City
#7 Best Value Hotel in Ocean City
#9 Romantic Hotel in Ocean City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Francis Scott Key Family Resort 3*
Number of rooms: 232
Official Description (provided by the hotel):
Year-round family resort offering affordable rates and packages surrounded by many free amenities creating a unique, fun, memorable vacation trip and experience. ... more   less 
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Also Known As:
Francis Scott Key Family Hotel Ocean City
Francis Scott Key Motel
Francis Scott Key Hotel Ocean City Md

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