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“terrible beds” 2 of 5 bubbles
Review of Crystal Beach Hotel

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Crystal Beach Hotel
Ranked #55 of 103 Hotels in Ocean City
New Galilee, Pennsylvania, United States
1 review
“terrible beds”
2 of 5 bubbles Reviewed 13 July 2012

It would be nicer, BUT they need to update the beds and the blankets on the beds..looks like the very first blankets ever made. It just makes the rooms look VERY bad with their old blankets..especially for over 200 a night..

Room Tip: if you like pretty rooms with pretty beds..this one is not right.
See more room tips
  • Stayed June 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dayna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

257 reviews from our community

Traveller rating
    62
    94
    53
    27
    21
See reviews for
103
66
8
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Any
English first
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 9 July 2012

Needs updated TVs are ancient and the remotes don't work the beds need changed the springs are starting to come through front desk is friendly the rooms all smell of smoke I actually went to Walmart and bought some fabreeze and candles it's an okay place to stay if there's nothing left but there standards have gone down tremendously

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank mikenas007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 9 July 2012

My family and I had a wonderful time in Ocean City, MD. Our hotel, Crystal Beach, was located right on the boardwalk and beach. The staff was wonderful and we enjoyed our stay. Everything was clean and up to par. We will definitely come back again next year.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank evette218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 July 2012

Very nice ..great location for car cruise weekend..

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jay383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hopedale, Ohio
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 1 July 2012

Place was dirty and housekeeping did not clean our room.

  • Stayed July 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank maddawg57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ocean City hotels

Pottstown, Pennsylvania
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

Very nice hotel but a bit more pricer then our usual motel we stay at. If you have more then 4 people you'll feel squished the rooms could be a little more bigger. I didn't like how the pool was in front of the hotel on the boardwalk so everyone can see you while you swim and lay out on the chairs.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank StrwbryShrtK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 June 2012

After reading other posts I was nervous about our stay. To set the record straight, there were no bed bugs!!!! We had ocean view room and it was lovely. Never heard a sound from boardwalk traffic. No big deal to get ice from first floor, as hotel isn't overly large. Staff was definately foreign, as was most all the employees at any of the stores. I was glad to be a bit away from the crowds, and still be part of the boardwalk. I really enjoyed my stay. Only complaint was the daily maid service. They didn't do much but make beds and give I new towels. Rarely vacuumed, and didn't wipe counters.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Themorsefamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Beach Hotel

Property: Crystal Beach Hotel
Address: 2500 North Baltimore Avenue, Ocean City, MD 21842
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#30 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Crystal Beach Hotel 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The Crystal Beach Hotel is located at 25th Street and the Boardwalk. The hotel is featuring 79 deluxe efficiency rooms overlooking clean, wide beach on the Atlantic Ocean. The Crystal Beach Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. ... more   less 
Reservation Options:
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Also Known As:
Crystal Beach Ocean City
Hotel Crystal Beach

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