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“Crystal beach hotel”

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Crystal Beach Hotel
Ranked #60 of 103 Hotels in Ocean City
dover de
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Crystal beach hotel”
Reviewed 4 September 2013

This was our first time staying at this hotel.After reading some of the reviews we were alittle nervous, about booking a room, oceanfront.We were pleasantly surprised when we arrived at the room.Check in was a few minutes, parking was close by.The room had pretty view, it was clean, the bathroom was alittle larger then,some of the other hotels we've stayed in.There was nothing for us too really complain about, except we wished it was closer to the heart of the boardwalk. Other than that, we had a good time,and will plan on going back again next year

Room Tip: Try 2nd level oceanfront.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suzyshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013

The pull out couch is awful but the rooms are big and have all the amenities you need. The people are friendly and beds are okay. Its right on the beach and on the boardwalk. I was surprised how clean it was for a beach hotel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jorgejr88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2013 via mobile

We liked the location, on the boardwalk but the far end from all the craziness. Beach was clean and beautiful. The only problem was the mist coming from the ac unit made everything in the room wet. Maid service was early. I would definitely stay again. Also one of the few places that has smoking rooms available.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lizzies_mom18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 August 2013 via mobile

We packed a bag and headed to OC on a whim. It was a 5 hour drive and we did not have a room reserved. Crystal Beach Hotel looked like the best option from the slim pickings that were available. We wanted to be directly on the boardwalk, ocean front. Upon my arrival to any hotel/resort, the 1st thing I do is check the bathroom & pull down the comforter to check the sheets on the bed. Well as you can see in my pictures I posted, dirty sheets and pillowcases accompanied by the previous guests hair! I immediately went to the front desk and was told "oh you have to ask us to change the sheets, we don't automatically change them". You must be joking. So, as told, I asked housekeeping to change the sheets. He said ok, we went to the satellite cafe at the HoJo a few doors down for breakfast, and upon our return I checked the sheets and....nope he didn't change them, same dirty sheets still on the bed. Our last night in the room (we stayed for 4 nights) price $1394.00, we lifted the lid to adjust the A/C and surprise!! We had 3 guests staying in our room with us!! 3 HUGE COCKROACHES!!!! As you can see from my pictures, the A/C unit is right next to one of the beds. Oh the thought!! Called the front desk, told the rude person that answered the phone about the cockroaches, asked him to send someone to the room to take care of it, we waited and waited and waited. No one ever came so we "slept" with one eye open in the other bed with broken springs that jabbed you all night long. We checked out the next morning and told the front desk of our horrible experience. What we got was oh that's surprising, so and so is our best housekeeper. And maintenance wasn't here so this is why we didn't address the 3 cockroaches in your room. Needless to say we will not stay here ever again. The only positive is the location because its directly on the boardwalk at the very end. This hotels staff and rooms need an overhaul.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Ocean City hotels

Leola, Pennsylvania, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2013

Spacious, clean rooms right on the Boardwalk! Can't beat the price for the location. I've been to OCMD many times & it is often hard to find a clean hotel, for a good price, in a convenient location- Crystal Beach Hotel is it! Perfect spot for families or friends getting away for the weekend.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Amber K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2013

Family run business, no discounts but very friendly, and I would go there again. My grand kids loved the pool and proximity to the beach. Can't get better than right on the boardwalk ! Owners available if necessary. Coffee available all day at no charge

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rufusbear2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Crystal Beach Hotel, responded to this review, 12 March 2014
Dear valued guest, thank you for the thoughtful review. We want to state that The Crystal Beach Hotel is a great hotel, and it's only getting better. The Carousel Group Management Group has recently taken over the operations and management of the hotel. What does this mean for you? It means more than just quality assurance, it means you will get the benefits from staying at a Carousel Group Hotel.

Benefits Include:
Free Vouchers when you book on our website: crystalbeachhotel .com
Free Vouchers exclusively found with The Carousel Group:
1. Family Photo Night
2. Discounted Ice Skating
3. Discounted Dining in the Carousel Oceanfront Restaurant
4. Use of the Tropical lawn, live entertainment including Live Ice Shows in The Summer

There are many great activities just walking distance from the hotel. These activities include Movies on the beach, family beach Olympics, Jolly Rogers amusement park, great dining, attractions, miniature golf, and so much more!

Thanks for being our guest, we look forward to seeing you again soon!

Sincerely
The Carousel Group Management Team 800 641 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avis, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2013

This was my families first trip to Ocean City. The hotel was clean and staff was very friendly. We had an awesome view in our Ocean View room. We will definitely stay at this hotel again. The kids really enjoyed the pool and the short walk to the beach.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Beach Hotel

Property: Crystal Beach Hotel
Address: 2500 N Baltimore Ave, Ocean City, MD 21842-3430
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#33 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Crystal Beach Hotel 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The Crystal Beach Hotel is located at 25th Street and the Boardwalk. The hotel is featuring 79 deluxe efficiency rooms overlooking clean, wide beach on the Atlantic Ocean. The Crystal Beach Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., getaroom.com, HRS and Cancelon so you can book your Crystal Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Beach Ocean City
Hotel Crystal Beach

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