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“Best Family Option”

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Hilton Suites Ocean City Oceanfront
Ranked #7 of 103 Hotels in Ocean City
Certificate of Excellence
Maryland
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best Family Option”
Reviewed 24 July 2014 via mobile

We have stayed here twice in recent years. The hotel is your best family option in O.C. The kids pool is really nice, and the heated other pool is very nice as well, with a swim up bar. Poolside food is available, and food is of good quality. All rooms appear to be oceanfront, with good access to the beach. Rooms are nice, and reasonably clean (I am picky about the clean thing). The pull out sofa beds are pretty marginal. It is a busy place, always booked. Restaurant offers a morning buffet which is fairly nice, where custom cooked omelets are probably your best choice.

TIP #1: End unit suites on each floor are a little bigger than most others.
TIP #2: If you are NOT going as a family, avoid poolside first floor. Mostly families with small kids there, as it is a really nice option for easy pool access.

Stayed August 2013, travelled with family
Helpful?
4 Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (406)
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Oakland
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 July 2014

Over the last 8 years, we have always stayed here and for the most part, it's always been a pleasant experience. This year however, things have definitely changed. When paying over $550.00 a night you would expect things to be in excellent condition. The rooms are starting to show significant "wear and tear" and should be spruced up a bit more. What's more troubling is spending this amount of money and then seeing people smoke freely in and out of the pool, flicking ashes on the concrete around the pool, parents letting their small children play ball in the adult pool, kids with floatation devices and swim diapers in the adult pool and when questioned, the staff could only say "there are no rules about smoking, or kids in the adult pool..people just do what they want". Forget the whole saving chairs with hotel towels. How awful to see guests coming and going and not able to find a chair because some lazy, inconsiderate guests plop towels down at 8:00 in the morning and don't show for significant periods of time throughout the day, and other guests cannot find a place to enjoy the amenities. We've been at other hotels where the rule is if you are saving seats at the pool, someone from your party must be present at all times. It's only fair. But it seems like "anything goes" now at Hilton Suites in Ocean City and for the price, it's just not worth the aggravation.

Room Tip: Get the higher floors so the noise from the pools aren't too bad, and the view is very nice.
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
8 Thank Valerie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 July 2014

We stayed at the Hilton Suites for the 4th time, in July 2014. We are Hilton Honors members, so we visit about every 2 years. 8 years ago when the property was newer, we gave it 5-stars, it was perfect. But I can no longer do that, there we a few problems during this stay.

Room - smelled like smoke with air freshener on top of it, not really the hotels fault and this is the first time we experienced this; but because of popularity, there were no other rooms available. Appliances were dated, see photos. Pull out sofabed highly uncomfortable, springs sticking out and lots of squeaking and un-levelness; they offered a roll-away, but it had the same issues--very uncomfortable, but actual bedroom beds are very nice if you don't need pullouts.

Property - I enjoy two things at the hotel, the swim up bar and the jacuzzi, I normally rotate from one to the other. Jacuzzi was broken all (4) days during our stay. Staff kept saying it would be fixed next day, but never was. Bartenders work at swim up bar, based on weather, so they only were present once during our stay, not the hotels fault, but this is just for info. They offer a weekly magic show (free) for the kids normally on Tuesday's but sometimes moves to Wednesday based on magician's availability, it was a good break.

Surrounding area - there is an amusement park, water park and go cart park (Jolly Roger's) directly across the street (two blocks) w/ good package deals. The Hilton property is on 31st street, the boardwalk begins on 26th street and is 2.5 miles long and runs down to 1st street. They have a trolley that runs down the boardwalk (cash only) $3 per person each way. So if you exit the hotel and turn left and walk 4-5 blocks, you can then hop on the trolley from end to end of the boardwalk or take the bus down the main street but miss all of the business on the boardwalk. There is also a Jolly Rogers (a little more scaled down) at the main boardwalk around 1st street. Lots of good fresh seafood restaurants within walking distance, you can google the names and see your preference, none really stood out. Hotel restaurant is clean and roomy w/ (3) flat screens at the bar. They give you a 20% discount upon check-in if you eat in.

Summary: I really think it's time for a renovation. They are in the top 5% price range for OC hotels, but no longer deliver a top 5% experience. The kitchen and pool areas need upgrades or they should scale back on the price. But this is still one of the best options in OC, all things considered.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
6 Thank Madstamina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean City, United States
2 reviews
Reviewed 23 July 2014

Very nice Hilton experience. You can stay at the hotel your entire stay or venture off to OC. Right on the beach. Nice adult pool and kids pool. The staff is always what impresses me. Everyone from start to finish of our stay was nice, courteous, and prompt.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 22 July 2014

This was our second visit and it was as wonderful as we remembered! The room was clean, the beds are so comfy, and the property is well kept! The staff is friendly and helpful. My son was pleased with the game room and for me, Starbucks in the lobby was the icing on the cake. I was sad to go home! We definitely will be back!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dionne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vernon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

Beautiful hotel and grounds. Excellent service. Close to boardwalk and shops. Lovely pool and easy access to the beach. Did not eat in the restaurant. Expensive. Bring some kitchen supplies if you intend to cook.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, Toscana, Italy
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 July 2014

Staff need a LOT of training, the check in process was horrible, the host lady's in the restaurant during breakfast was very unprofessional, I use Hilton hotel's for more the 6 years, but this is the worst ever, also I'am a gold member but in this property they don't know What this mean.
I love hilton but this one is out my list, the staff is unfriendly, also the room was dirty and the sheets smell funny, 2 nights stay, Don't go there is better Hotels in OC

Room Tip: High floor
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
9 Thank Pao N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Suites Ocean City Oceanfront

Property: Hilton Suites Ocean City Oceanfront
Address: 3200 North Baltimore Ave., Ocean City, MD 21842-3353
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ocean City
#2 Romantic Hotel in Ocean City
#4 On the Beach Hotel in Ocean City
#6 Family Hotel in Ocean City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Suites Ocean City Oceanfront 4*
Number of rooms: 225
Official Description (provided by the hotel):
Hilton Suites Ocean City Oceanfront is an all suite oceanfront luxury hotel and beach family resort at 32nd Street in Ocean City Maryland. Hilton Suites Ocean City Oceanfront is Ocean City's only establishment to win AAA's four diamond award. Each suite contains a separate living and bedroom, a private oceanfront balcony, two flat-screen televisions, a Jacuzzi tub, and a fully-equipped kitchen. The property has three swimming pools, two restaurants and one great view. ... more   less 
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Also Known As:
Hilton Suites Ocean City Oceanfront Hotel Ocean City
Hilton Hotel Ocean City
Ocean City Hilton

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