Now that this Hilton has priced us out of their market by charging $500/night, we can only stay here when we occasionally save enough points for a free rewards stay. Although it is conveniently located right on the beach and central to most attractions, not sure I'd spend that kind of money to stay here anymore. I was not warmly greeted upon my arrival as a gold member in their own rewards program. Customer Service seems to have faded over the years here, when originally the staff went out of their way to make your stay a good one. Having booked my rewards stay several months in advance, I expected them to honor my preferences for a high floor room away from the elevator as a frequent Hilton guest. I got a room on the second floor right near the elevator, quite the opposite of what I prefer. When I asked for an upgrade, the front desk person told me they were fully booked, without even checking to see if she could make other arrangements and that was the end of her story. The Concierge was never at his desk when we looked for him, but did come over when the front desk called him for us. On our last morning, we decided to try their breakfast in the hotel restaurant- with a long wait for service. Not sure I will be going back anytime soon, although we did enjoy access to the beach, pools and other area attractions.
- Official Description (provided by the hotel):
- Hilton Suites Ocean City Oceanfront is an all suite oceanfront luxury hotel and beach family resort at 32nd Street in Ocean City Maryland. Hilton Suites Ocean City Oceanfront is Ocean City's only establishment to win AAA's four diamond award. Each suite contains a separate living and bedroom, a private oceanfront balcony, two flat-screen televisions, a Jacuzzi tub, and a fully-equipped kitchen. The property has three swimming pools, two restaurants and one great view. ... more less
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- Also Known As:
- Hilton Suites Ocean City Oceanfront Hotel Ocean City
- Hilton Hotel Ocean City
- Ocean City Hilton