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“another great stay”

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Best Western Ocean City Hotel & Suites
Ranked #33 of 103 Hotels in Ocean City
bethlehem,pa
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“another great stay”
Reviewed 5 August 2013

my wife and I have stayed here before and we enjoyed it,this stay was no different. The rooms are always clean and that's the most important thing to us! The staff is friendly and the hotel is very close to restaurants and the boardwalk is easy to get to, a short bus ride or a quick drive to the inlet parking. the free breakfast saves you a few bucks everyday and its good,it even has pancakes now. We will be going back to OC in sept. and we will be staying at this best western.

Room Tip: if you have a special request,call the hotel direct,the staff really will try and help.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank islandlover92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 8 August 2013
Dear Guest,

Thank you for staying with us again! We love having our guests return and we appreciate your business!

I appreciate your comments about our staff, we do try very hard to provide excellent customer service since we believe that is what brings people back! I be sure to share your review with them.

Thank you!
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
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English first
New Jersey, United States
1 review
Reviewed 3 August 2013

we stayed at the Ocean City, MD trip this past July 2013 we are a family of four and the room was with two queens and separate sofa/bed and tv area. The bathroom was clean. The accomodation were very comfortable. The staff was friendly and help with picking out places to eat and where things were in general. the breakfast was also good. No scrambled eggs, just hard boiled? odd, but did have pancakes, muffins, cereal, danishes, raisen bread, toast, etc

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 8 August 2013
Dear Christina,

Thank you for staying with us and also for taking the time to review our hotel. I appreciate your comments about our staff and I will be sure to make all of them aware of your comments!

I certainly hope you will have the opportunity to stay with us again!

Thank you,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allentown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2013

Nice hotel located a few minutes drive from the boardwalk. Just a short walk across the street to beach. Good breakfast. Friendly staff. There is no pool available but they offer you use of their sister hotel that is a few miles down the road. I would stay here again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank marinjuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 5 August 2013
Dear Guest,

I appreciate you staying with us and also for your review of our hotel! Thank you for your compliments about our staff, I will be sure to make everyone aware!

Having the pools available at our sister hotel is such a benefit for the people who aren't beachgoers!

Next time you decide to stay with us, please remember to use your "repeat guest" discount that is available to you now!

Thank you,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2013 via mobile

My husband and 2 kids just stayed for a 2nd time. We reserved a suite which includes living room area, bathroom, and bedroom with 2 queen beds. Rooms are very spacious and clean. Service was excellent with room cleaning. Hotel was a block from the beavh and steps away from restaurants and shops. Perfect location!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissaj2275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 4 August 2013
Dear Melissa,

Thank you for staying with us again and for also reviewing our hotel! I appreciate your comments about our Housekeeping staff and will be sure to make them aware.

I agree that our location is pretty good! It's great for people who like the night life and for families who don't like the craziness of downtown!

I hope you decide to stay with us again!

Thank you,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2013

From the exterior the hotel appears fairly new. Inside the floors creek and the rear of the hotel overlooks the vacant parking lot and warehouse garage area. The staff is pleasant and the rooms,if you are fortunate not to get 222 or 224 are fair to passable.the best part of the stay was leaving. Would not recommend to a friend , either spend more on a boardwalk property or try a bed and breakfast. PS the breakfast area was so small we were unable to have breakfast during our stay.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank H194IZmichaeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkridge, Maryland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 July 2013

The Best Western in Ocean City is about what you'd expect. With many places being a total hit or miss, the Best Western is consistent with your expectations. The rooms were clean, though the bed was a bit uncomfortable. My wife and I did not have high expectations for the breakfast, but were still unimpressed. Location was fine for the two of us. Probably would try somewhere else in the future, but you definitely could do worse.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JSuperstarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 3 August 2013
Dear Guest,

Thank you for staying with us and also for reviewing our hotel. I certainly hope you will give us another chance and visit again. We do offer a "Repeat Guest" discount which is available to you now.

I apologize that you did not care for the breakfast. We do only offer a complimentary continental breakfast from 7am - 10am. As for the mattresses, most of our guests like them but there are a few where they prefer a softer or firmer bed. It's all about preference which is one of the hardest things to perfect!

I hope you will decide to visit us again!

Thank you,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SINY
Level Contributor
168 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 22 July 2013

Was just there with a small group of friends, small lobby, breakfast area, was clean, plain, no on site pool (heard you can use another property pool - after the fact) we ran out of toilet paper where usually there's a backup in the room, had none. For a newer built hotel, can't figure why the floor in the hallways creek? Good location, may use again. Great staff!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank club212rookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Ocean City Hotel & Suites

Property: Best Western Ocean City Hotel & Suites
Address: 5501 Coastal Highway, Ocean City, MD 21842-3144
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #33 of 103 Hotels in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Ocean City Hotel & Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Ocean City Hotel And Suites
Best Western Ocean City Hotel Ocean City
Ocean City Best Western

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