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Best Western Ocean City Hotel & Suites
Ranked #26 of 104 Hotels in Ocean City
Reviewed 12 May 2014

This is an older hotel that hasn't been kept very current in terms of decor and furnishings in the lobby area and the guest rooms. It is located on the busy main thoroughfare through Ocean City and the beach is a block away across that busy road (you can cross at the light, fortunately). The Continental Breakfast was adequate and had the bonus of freshly made pancakes. You will need to drive to the famous Ocean City Boardwalk, located at the south end of town.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this reviewResponded 16 May 2014

Dear Barbara R,

We appreciate your business and thank you for taking the time to leave us a review! We tend to do all of our remodeling in the off season. This past winter, we did replace all of the vanity tops in the guest rooms with granite. We also made some improvements to the lobby and front desk area.

Thanks again,
Alexis

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269 - 275 of 393 reviews

Reviewed 12 May 2014 via mobile

A nice sized room for 4 girls getting away for a long weekend. The room was spaceous, clean and the staff was friendly. We enjoyed our complimentary continental breakfast each morning complete with fresh made pancakes.

Stayed: May 2014, travelled with family
Thank Desiree Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this reviewResponded 16 May 2014

Dear Desiree Y,

Thank you for staying with us for your girls weekend! We appreciate your comments about our hotel and our staff and we also appreciate you leaving a review for our potential guests!

I am glad you enjoyed your stay with us and don't forget next time to ask for a "repeat guest" discount!

Best Regards,
Alexis

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Reviewed 8 May 2014

This hotel provides guests with a friendly, caring atmosphere. You feel right at home because you know they will take care of you. Staff is very professional and attentive to your needs. Rooms , hallways, baths and breakfast area are well maintained.

  • Stayed: May 2014, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this reviewResponded 11 May 2014

Dear Guest,

Thank you for staying with us and for also reviewing our hotel! I am so glad you enjoyed your stay with us and thank you for your compliments about our staff! We do try very hard to make all of our guests feel at home while they are here.

I certainly hope you will come back and stay with us again!

Thank you,
Alexis

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Reviewed 5 May 2014

I've been staying at the OC,MD BW for the past 10 + years and I hope to stay again for years to come. The staff has always been helpful and friendly. The morning self serve breakfast is convenient and reasonable. The suite that I stay in are roomy and clean. If it only had a pool it would be perfect.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this reviewResponded 8 May 2014

Dear William,

Thank you very much for continuing to stay with us time after time and for also leaving a review about our hotel! I am glad you enjoyed your time with us and we certainly appreciate your comments about our staff.

We look forward to seeing you again in just a few weeks!

Thank you,
Alexis

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Reviewed 29 April 2014 via mobile

We booked through AAA, and this hotel has a 2 Diamond rating. The prices were fairly cheap for a weekend stay, which is why we were pleasantly surprised. Beds were extremely comfortable, and the bathroom, while "cozy" was very clean. Hotel staff was very friendly and attentive.

There were a few downsides, though. The sofa bed was extremely uncomfortable. This isn't really their fault, as ALL sofa beds are horrible. The breakfast that was offered was minimal, and apart from the coffee was not worth the time.

Overall, we really enjoyed ourselves.

Stayed: April 2014
Thank Bluebedbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this reviewResponded 1 May 2014

Dear Guest,

We appreciate you staying with us and for also reviewing our hotel! Thank you so much for your compliments about our hotel and our staff, I will be sure to make our employees aware of your comments!

I certainly understand what you mean about sleep sofas! We do have traditional sleep sofas which are not the most comfortable. I do also apologize that you did not like the breakfast. We do have a standard continental breakfast and we are slowly adding new items to try to get a feel for what our guests like.

Thanks again,
Alexis

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Reviewed 28 April 2014

Extremely clean and newly updated hotel!! Great little breakfast in the mornings with very pleasant people working thre to ensure you have everything you need. My friends stayed across the street for double what I spent per night and received 1/2 of the great experience I had!!

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this reviewResponded 29 April 2014

Dear William,

Thank you so much for staying at our hotel and for leaving a review! I appreciate your comments about our staff and I am so glad that you enjoyed your stay with us! We really do appreciate all of our reviews, whether they are positive or negative. It helps us because we can try our best to correct any issues our guests have experienced, and it helps potential guests make decisions on where they would like to spend their vacation. Don't forget that you will receive 10% off during your next stay as one of our repeat guests!

Best Regards,
Alexis

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Reviewed 21 April 2014

I booked this hotel, no excectations in mind. Just to hang out with friends, and have a good time. The staff was so helpful, the hotel extremely clean, And the customer service, was beyond my wildest dream. They offered me coffee, organge juice, and tea, Pancakes, and fruit which were also free. I felt oh so special, they showed me much love, I even had a jucuzzi in my bathtub. Twenty-Four seven during my stay the whole while, All the Front Desk Clerks were all full of smiles. They greeted me "good morning", and asked if I'm alright, They said good afternoon, and bidded me good night. When I would see the Housekeepers, coming down the hall, They asked me if I needed anything at all. So I thank "Best Western" and it's extraordinary team, I got the "Best Rest In" my body has ever seen!!!!! Val Baxter, High Point N.C.

  • Stayed: April 2014, travelled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Valerie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this reviewResponded 22 April 2014

Dear Valerie,

Thank you so much for staying with us again this year! We truly appreciate having you visit us year after year. You are always so full of life and energy and it is truly addicting! I will certainly show everyone your comments and I am so glad you enjoyed yourself yet again! I can't wait to see your smiling face again next year!

Best Regards,
Alexis

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Additional Information about Best Western Ocean City Hotel & Suites

Address: 5501 Coastal Hwy, Ocean City, MD 21842-3144
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#5 Best Value Hotel in Ocean City
Price Range: £41 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Ocean City Hotel & Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Ocean City Hotel And Suites
Best Western Ocean City Hotel Ocean City
Ocean City Best Western

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