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“great hotel in Ocean City, Maryland”

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Best Western Ocean City Hotel & Suites
Ranked #34 of 103 Hotels in Ocean City
Milford
2 reviews
“great hotel in Ocean City, Maryland”
Reviewed 7 June 2014

This was a very nice Hotel! The room was clean and comfortable and the rates was affordable..I paid alittle higher an hour in a half AWAY from the beach, and got a better deal AT THE BEACH (which really didn't make any sense, because hotels are usually a lot higher at a beach resort)..

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nannette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 8 June 2014
Dear Guest,

I am so glad that you enjoyed your stay in Ocean City! Thank you very much for staying with us and for also leaving a review! We do offer a "repeat guest" discount, so be sure to ask for that discount the next time you stay with us!

Thank you so much,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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338 reviews from our community

Traveller rating
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    66
    27
    20
See reviews for
115
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24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

Ocean City is a great family vacation stop. Best Western has great location, close to the beach, staff is friendly. Rooms are great . Breakfast is really good. Family Friendly. Enjoyed our stay. Lot to do on the boardwalk and beach.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank 456vishald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 8 June 2014
Dear Guest,

First of all, thank you so much for staying with us and for reviewing our hotel! I am so glad you enjoyed your stay with us and thank you for your compliments on our staff. We look forward to having your stay with us again!

Best Regards,
Alexis
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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014 via mobile

A very well kept building definitely a great deal. The beach is right across the street. Would highly recommend if you want to spend around 100$ a night and stay comfortably. The staff is friendly and helpful. And some similar priced hotels do not have a continental breakfast, which is what persuaded me over others.

Stayed May 2014, travelled with family
Helpful?
5 Thank Willson A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 29 May 2014
Dear Guest,

Thank you for staying with us and for taking the time to leave a review! We really are in the perfect spot. We are close enough to all that Ocean City has to offer but still far enough away from the hustle and bustle of downtown.

I am glad you enjoyed the breakfast! We hope you will visit us again soon!

Thank you,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2014

very loud drunk young adults in hallway all night. SU graduates front desk and housekeeping very nice to deal with. Breakfast was good and food well stocked. Walking distance to beaches and all shops and restaurants. Very nice hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 27 May 2014
Dear Guest,

Thank you for staying with us and for leaving a review about our hotel! First off, I would like to apologize about the noise issue you experienced during your stay. We did have a lot of Salisbury University Graduates staying with us and it was a little challenging trying to keep them under control.

I also appreciate your compliments about our staff! I will be sure to forward your comments to them.

I certainly hope you consider staying with us again in the future. We do offer a "repeat guest" discount so be sure to ask for that next time!

Thanks again,
Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
worton maryland
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 May 2014

I love this place. I am very picky when it comes to staying places but this hotel gives me no doubt. Even in the past when there was an issue (The Waffle) any staff working that night knows what I'm talking about LOL . The issue was resolved with ease and the staff were very curteous . I wish we could stay more often but twice a year has been great. The staff are awesome (you go Alexis ! ) Always pleasant and ready to assist. Keep up the good work.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sueRn610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 22 May 2014
Dear Susan,

I am so glad you come to stay with us twice a year! I absolutely love having our guests come back time after time. We really get to know everyone so it is nice to hear how they are doing. Thank you so much for your comments about the staff. We really do try hard! I am looking forward to seeing you both again in October for your anniversary!

Best Regards,
Alexis
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Claymont, Delaware
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 May 2014

If you are looking for a weekend or even a week's stay at a hotel that is literally minutes away from everything you need to have a great time look no further ! This hotel is great. Alexis and Janel , who work the front desk are extremely friendly and very helpful . The room we stayed in was a suite. It had two queen beds, a spacious living room, a mini fridge, coffee maker and microwave and a large flat screen tv in the living room as well as the bedroom and only a block from the beach.
This hotel is not only conveniently located but reasonably priced, and it included a continental breakfast. And PS.....can walk to Fagers Island and its next to OC brewing Company!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dianne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 22 May 2014
Dear Dianne,

Thank you so much for leaving a review about our hotel! We appreciate you staying with us! As a Best Western, we really do try to provide excellent customer service because we know that is what our guests expect from us. It is so nice to hear when we accomplish that, so thank you very much. I will definitely pass your comments along to Janiel, also!

Thank you so much,
Alexis
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Baltimore, United States
1 review
Reviewed 14 May 2014

This hotel has everything you need for a pleasant stay in Ocean City, Maryland.! There was a breakfast if we wanted it. There was a newspaper every morning. It was very clean. The bed was comfortable, so we had no trouble sleeping. It was close to stores you could walk to. In all a very pleasant stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexis M, Manager at Best Western Ocean City Hotel & Suites, responded to this review, 16 May 2014
Dear Sandra D,

Thank you so much for staying with us while you were visiting Ocean City! We certainly appreciate your comments about our hotel. We hope you will come back and stay with us next time you visit!

Thanks again,
Alexis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Ocean City Hotel & Suites

Property: Best Western Ocean City Hotel & Suites
Address: 5501 Coastal Highway, Ocean City, MD 21842-3144
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #34 of 103 Hotels in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Ocean City Hotel & Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Ocean City Hotel And Suites
Best Western Ocean City Hotel Ocean City
Ocean City Best Western

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