I will start off with the fact that it is an absolute shame that this place is owned/run by such a rude woman. The building itself is very nice, but as nice as it may be I will NEVER stay there again simply because the owner was so blatantly obnoxious. It was clear that by simply checking in we (my 60+ year old mother and our two family friends) were interrupting her. She was abrassive, and nasty about every single "normal" question we asked regarding our stay. At the time I had no idea that she was the owner. I found this out later when I complained to the lady that may have been a manager. That person told me that they were aware of how rude the owner is and that they were sending her to some kind of customer service classes. Clearly by reading the other reviews that never happened, or didn't work. With a Psychology background I would have to say that this person clearly has some issues and should be evaluated/medicated. Seriously do NOT take any chances, don't stay here, it is not worth the stress involved. That is what vacation is for to have fun and escape stress, not fight back the desire to choke someone. Again, such a shame, truly, especially for the poor people who have to put up with her on a daily basis. I can't even imagine!
- Official Description (provided by the hotel):
- Designed and built with family comfort and safety in mind, The Breakers Hotel is a beautiful boutique hotel offering spacious rooms with modern conveniences, bringing together personalized service and gracious Eastern Shore hospitality. Let The Breakers Hotel be your home at the beach. ... more less
- Also Known As:
- Breakers Hotel Ocean City