My love and I took the top floor suite for an overnight stay. Although the Maridel is chock full of vintage era furnishings our experience was that it was clean and comfortable, but quite possibly in a crime strewn area that may require more detail, security, and safe procedure for their guest's parking area.
Most disappointing was the owner's, Nancy and Paul, lack of attention to the destruction of our 1994 Fleetwood Brougham while parked on their property where Paul had directed us to park. "You can just leave it parked in front there since you are just staying the night", Paul said the day we checked in. Little did we suspect that the area was so dangerous. Had we known we would have parked our car in the secured lot with the rest of the guest's vehicles.
Things happen in life and business. I am a business man. I know. I also know when a little common courtesy and at least an acknowledgment of how a patron's misfortune while being served by a business can go a long way toward's good relations and a better rating then what I am giving this motel. There was no offer of compensation for the damages to our beautiful classic car. No offer to compensate us for being up until 4AM cleaning glass out of our car at a distant 24hour Walmart so we could tape up the gaping hole in the back of our car where the window was - rain was forcasted for the day! There was no acknowledgment of their responsibility in directing us to park our car at the front of the motel exposed to pedestrian traffic. There was not even a simple 'sorry' offered up by Nancie as we checked out or by Paul as he zoomed past us with his head down like he didn't see us. Really??
Is it the Mariel's fault our car was damaged? Yes, I believe so. They know their neighborhood. Yet they directed us to park it in an exposed area. We did not have damage insurance on our car and these repairs; our return trip to Worcester County courts on Dec 4th to try to collect from the culprit Nicholas M Maher; our stay at another motel for that trip and the fuel will be out of our pocket. Some sort of acknowledgement and compensation would have been appropriate.
Too bad the management of the Maridel is so poor. The old motel itself is suffering for it.
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- Also Known As:
- Maridel Hotel Ocean City