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“Great get away!”

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Princess Royale Resort
Ranked #5 of 103 Hotels in Ocean City
Certificate of Excellence
1 review
“Great get away!”
Reviewed 28 August 2014

Stayed 2 nights and had a wonderful time....everyone was great! The rooms were very nice and we couldn't ask for nicer wait staff. We stayed at the Princess, ate there and played there. We didn't need to go anywhere else. It was a romantic get away and we were very happy.
Our next trip will certainly be staying at the Princess Royal !

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dlroberts1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (832)
Date | Rating
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English first
Baltimore, Maryland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 August 2014

12 hours of unrelenting noisy music coming into your room. 10 AM - 10 PM THE MUSIC NEVER STOPS. Unbelievable and completely inconsiderate of guests who might like uh some peace and quiet or SLEEP.. This is the least professional thing I have seen any hotel do in a while. You want quiet? not happening and the front desk said they are not changing anything.

Room Tip: A different hotel
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  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Sean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincessRoyaleHotel, Manager at Princess Royale Resort, responded to this review, 28 August 2014
Zainad,

We are certainly sorry that you are not enjoying your stay. As I explained during our discussion on the phone least evening, you made a reservation for a suite directly overlooking our indoor suite and public 5 story Atrium. Both of those items naturally lend sometimes to some noise level. The 120 Atrium rooms are very popular with many of our request guests as you can see the pool as well as still have a few of the ocean via the 5 story glass Atrium.

However, that is why we limit the hours of the pool operation from 10am-10pm so that those 120 rooms overbooking this area also have 12 hours of quiet time. As I also mentioned, the pool hours have been the same since our opening in 1993 and we very rarely receive a complaint of this nature.

I certainly apologize that I did not have a room with an exterior balcony to relocate you to last night. However, it is my understanding that our Sales Manager, Lisa, did contact you this morning and offered as a courtesy to hold an exterior room to move you to for the remainder of your stay however as of 230pm we unfortunately have not heard back from you yet and will only be able to hold that room until 5pm as the hotel is sold out.

Again, we are very sorry that you are not happy with the room reserved overlooking the indoor pool and Atrium. I do hope that all other aspects of your stay are satisfactory. We strongly recommend that in the future you consider booking on of our side oceanview, a direct oceanfront suite or even a very private and quiet condo on our upper floors.

We appreciate your patronage and hope that we have addressed your concerns. We hope to hear from you shortly so that we can relocate you to a suite that I am sure will be more to your liking.

Sincerely,

Diane Anderson
Princess Royale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
Reviewed 27 August 2014

Our first time traveling to Ocean City and the Princess Royale Reosrt was a great place to stay. Upon arrival we were upgraded to a 2 bedroom condo with a beautiful view of the ocean. The place was relatively clean and the staff was friendly and helpful. My children loved the indoor pool and I enjoyed being steps away from the beach. It was a great mini-vacation for us and I would definitely stay again especially if I get a great room for 1/2 the price!

Room Tip: Atleast a side oceanview is a must if you want to experience the ocean all the time. Our room faced...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Janise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Latham, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 August 2014

After reading the reviews we were like anyone else, unsure what we would find. Don't read the negative reviews. The hotel was clean, staff was friendly and well worth the money. It may not be a five star hotel but worth the money spent. We reserved a room overlooking the pool. If you leave the balcony door open of course it will be noisy, after all kids are there to have fun. When the door was closed we could not hear any noise. We were on the third floor which has a washer and dryer available. The room was large with a separate living room, bedroom and small kitchen. The kitchen only has two burners, microwave, dishwasher and refrigerator. It does not have an oven or toaster, we brought a toaster for convenience. There is a small coffee pot in room also. It was away from the boardwalk, however the drive was only a few minutes to parking area's. Also there are many restaurants, shopping and grocery store with in a few steps from hotel. The beach was clean but the waves were rough. You can rent chairs on the beach, we brought our own. Overall it was a nice vacation. Also, I left a necklace in the room after checkout. I was in a panic so my husband returned to the hotel, went to the room which was already cleaned. He asked the attendant in the hall if a necklace was found and another attendant quickly came around the corner to give it back. I appreciated the honesty!

Room Tip: The rooms over the pool are great if you are traveling with children.
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  • Stayed August 2014, travelled with family
    • Value
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Helpful?
Thank khanson62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanover, Pennsylvania
1 review
Reviewed 26 August 2014

This was a last minute weekend getaway for the family and we had a great time! The front desk staff was very friendly when we checked in. The room was comfortable and clean. We loved having the room and balcony over look the pool area. There was lots of stuff for the kids to do. We would highly recommend this hotel to other families!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank jlbenzing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ct
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2014

Our recent stay at the Princess Royale Resort was outstanding. We splurged and stayed in the two bedroom condo. Traveling with another couple and two teens the room in this condo was well worth it. The ocean view and sounds lent a relaxing atmosphere to our weekend. The condo was well equipped, clean and well maintained. The uptown location was convenient , the local bus runs back and forth all day to the broadwalk and is very reasonable priced, that is if you can tear yourself away from the beach which is just outside the hotel. It is located in a safe, quiet part of town. You won't be disappointed.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank jetp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe, New York, United States
1 review
Reviewed 26 August 2014

been coming here since 1991, I think it is one of the nicest places in OC. Stayed here every time I come down. Would recommend to anyone. Especially nice for families. Right on the beach and wonderful indoor pool, that doesn't feel like an indoor pool....very spacious and roomy...very high ceiling with fans. All the rooms are suites,parents have their own bedroom!!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Robin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Princess Royale Resort

Property: Princess Royale Resort
Address: 9100 Coastal Highway, Ocean City, MD 21842-2745
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Ocean City
#3 On the Beach Hotel in Ocean City
#4 Business Hotel in Ocean City
#5 Romantic Hotel in Ocean City
#7 Family Hotel in Ocean City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Princess Royale Resort 3*
Number of rooms: 340
Official Description (provided by the hotel):
When you want it all in Ocean City the Princess Royale is where you will want to stay! If you are a first time visitor or a loyal repeat guest you will love our 2014 upgrades! All 310 suites feature brand new carpeting, furniture, wifi and all new heating & AC! And, our multi-million dollar renovations of all meeting and banquet space is breathtaking; even more perfect for your wedding, meeting, convention or reunion. Not only do we have the perfect accommodations for you but we also have the perfect rates for any budget; AAA, AARP, Military, Super Summer Savers including daily breakfast for up to 4 people, Rodney specials including half off or even FREE nights in the Summer and even our famous Welcome Coupon; which provides FREE Thursday or Sunday nights in the off-season when staying Fri and Sat at standard rates. We have 30 2 & 3 bedroom condos as well as 310 two-room suites including a bedroom with choice of 1 king or 2 queen beds featuring the incredible Tempur-pedic mattresses as well as living room with comfortable sleep sofa. All suites have a fully equipped kitchen including fridge w/ice maker, microwave and cook top. We have everything for the perfect getaway for couples, families and groups from 7 to 700! Be sure to check out Schooner's Oceanfront Restaurant, indoor pool w/tropical Atrium, saunas and hot tubs, convenience/gift shops, complimentary wi-fi access in all suites, fitness room, complimentary covered self parking and valet parking in July & August. Also in July & August we host a nightly All-You-Care-to-Eat Seafood Buffet in addition to Ocean City's ONLY live comedy show--back for summer of 2014 by popular demand Monday-Saturday at 9pm nightly! Also back for July & August 2014 are FREE movies on our Beach every Thursday night Be sure to visit our new Creative Day Spa to complete your trip to Ocean City with a manicure, pedicure, facial, massage, couples massage, body butter ecstasy wrap and more! We are the prefect place to do it all-- or do nothing-- your choice! The Princess Royale is a SMOKE FREE environment for your comfort and pleasure. At the Princess Royale the only thing we overlook...Is the Ocean! Our staff is committed to exceeding your expectations and we look forward to serving your hospitality needs on your next visit to Ocean City! See you soon at the beach! ... more   less 
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Also Known As:
Princess Royale Hotel Ocean City
Princess Royale Ocean City Maryland

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