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“Great Place to stay”

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Clarion Resort Fontainebleau Hotel - Oceanfront
Ranked #31 of 103 Hotels in Ocean City
GreenLeadersBronze level
Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Place to stay”
Reviewed 14 October 2012

This hotel really knows how to make you feel like you have a home away from home. Very comfortable and excellent service everywhere from the restaurants to room service. AND they have the best buffet in OC. We will return again next year.

Room Tip: We've stayed on the 8th floor and also the second floor. The best room was the pool view room o...
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Satsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this review, 27 October 2012
Thank you for the post! We look forward to serving you again very soon!
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874 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
Date | Rating
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English first
Randolph, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 October 2012

We went to this site when it was a Sherton. At that time it was the number one spot.. There where no dunes and the beach was wide and there where band set up on the beach but that was 35 years ago. Little has changed but the convention center.. Parking is always tight and you must use the parking lot across the major street . So if your on vacation remember there is a convention center and various meeting going on. The hotel is longer than wide and the balconies are at angles to the beach .Poor views. If you go to breakfast be prepared to here people conducting business and wearing name tags. The restaurants are on the high side and the kitchens are competing with the private party rooms.
Now the rooms are clean and the hotel is well maintained so find out what is scheduled at the hotel before you book if you are planning a vacation and a romantic get away. Business and pleasure don"t mix Well at this location. You
also will be pay a premium competing with the business customer. One of the plus is they have some doggy rooms with no views.

Room Tip: Try the hyigher rooms as closwe to the beach to get a view
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank martha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this review, 13 October 2012
I do apologize that you weren't completely satisfied with the hotel. We value the opinion of all our guests, but I would like to clarify a few things. The balconies have not been changed since we were affiliated with the Sheraton. They are called, and advertised as standing balconies. If you look out (there's no need to force yourself into a 90 degree angle, or crane behind your back) to one side, you have a view of the Atlantic Ocean, and to the other, a view of the Assawoman Bay.

It's true that the distance from the hotel to the water is shorter, but that is because of natural beach erosion, not because of anything we've done. We do have satellite parking across the street, but we feel it's beneficial to have an overflow lot rather than have our guests trying to find street parking! There is no need to dodge traffic to get across the street; we ask you to NOT do that. About a block north from the satellite lot is a traffic light with a crosswalk. Please use that crosswalk for safety purposes.

We absolutely do have conferences, and we have food functions for the conference guests, as well as weddings, birthday and retirement parties, etc; however, the kitchen does not compete. We have two entirely different kitchens, one for banquets and one for the restaurant, both with a separate staff, each headed by an executive chef.

Thank you for the post, and we hope to be able to see you again in the near future.
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Travellers are raving about these Ocean City hotels

Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 October 2012

I requested a room on the 3rd floor or above and was given a room on the Terrace Level (2nd floor) which was literally poolside --- I had to walk across the pool deck to get to my room --- guests should be notified ahead of time so that they can request a different room if they don't like this set up. I also had enough luggage to warrant a luggage cart. There were plenty available -- the problem --- I had to go through several sets of double doors to get to my 'poolside' room -- very awkward.

The room feels old and worn and in need of a renovation -- the carpeting, seating, all needs replacement. Definitely not worth the room rate.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this review, 13 October 2012
I'm sorry you weren't happy with your accommodations. The second floor rooms, which we call cabanas, have all had new carpeting, drapes and flat screen TVs installed. The couch and chair will be replaced in a few weeks. We typically use these cabanas as upgrades, since most of the third floor rooms don't have a view, and the cabanas have a spiral staircase leading to a loft with a king size bed. A bellman would have been happy to help you with your luggage cart. Thank you for posting and sharing your opinion. We do hope you will return to the Clarion Resort and give us a second chance.
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Baltimore, MD
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 24 September 2012

Stayed at the Clarion Fontainebleu with my wife the weekend of 14-16 September. Ocean City was particularly busy as it was Bike week. Now in fairness, I am not a biker and as such probably should have picked an alternative weekend for a beach getaway. That notwithstanding, I was not even remotely impressed with the OC Clarion resort. The property, although rennovated in 2002, is very very dated and in serious need of rehab! Check-in was a long process. There weren't many people in line however our wait was extraordinarily long as employees at reception would walk away from the counter for long periods of time. We stayed on the 3rd floor (which is a dog friendly floor) and that did not bother us since we have dog (but we did not bring her with us). We found the carpet in the hallway to be stained, dirty and littered with dog hair and food debris. A very unsavory sight for a first apperance. When we got to our room we found long strands of hair in the sink and shower and a toilet that did not work. Additionally the room had a musty odor. I was immediately disappointed and a little bitter given the price of the hotel. The only area that didn't fall short seemed to be the service by the beach bar and pool area. Staff there were prompt, courteous, and helpful. All in all I would not stay at this hotel again, there are many better options in ocean city, especially for the price you pay at Clarion.

Room Tip: Request a high floor
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank HotelHopper25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this review, 29 September 2012
I sincerely apologize that you weren't satisfied with your stay at the Clarion Resort. It's our goal to exceed every guest's expectations, and it seems we fell short of that with you. Regarding renovations, we do renovations every off season. As I'm sure you read in earlier reviews, we replaced the carpeting, draperies, TVs, and bathroom countertops (wtih granite) and floor tile over the last two off seasons. There is no justifiable reason for dirty rooms and hallways; but I do hope that during your stay, you contacted management about the issues you encountered. Thank you very much for identifying these opportunities for growth, and we hope you'll give us another chance to serve you.
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New Windsor
Level Contributor
117 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 September 2012

I stayed at this hotel while at a Convention at this hotel.
The accomodations were good, but pricey!
The food was just ok. The outdoor deck party was held in the evening and the food was cool.
The front desk were welcoming and helpful. Plenty of parking, although some of it across Ocean Highway.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mr2turtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this review, 29 September 2012
Thank you for taking the time to post your review; we appreciate the opinions of all our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2012

Although I have never stayed in this hotel, I do a fair amount of booking for our board members when they attend conferences in this area. I recently book a few rooms and made a mistake that would have costed me A LOT more and benefited the hotel. Within an hour of booking online, I got a call from the hotel telling me I made the error and they were fixing it for me so I get the discounted rate. HOW HONEST IS THAT?! I must say that this kind of customer service is far and few between anymore, I am impressed and thankful!!!!

Stayed September 2012, travelled on business
Helpful?
1 Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this review, 29 September 2012
Thanks so much; we appreciate the kudos! I hope you get the opportunity to come visit with us in the near future.
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va
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 September 2012

Loved the Hotel. Lots of areas to roam around. Happy Hour was great..... $4 Margaritas.
Also enjoyed the food.Friday Buffet was great..tons of crab legs. Try the crab dip at Happy Hour it can be a meal for 1;with chunks of crabmeat.
We will be back.

Room Tip: Choose a higher level. Great pet area.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Papx5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this review, 29 September 2012
Thanks for the great post. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Resort Fontainebleau Hotel - Oceanfront

Property: Clarion Resort Fontainebleau Hotel - Oceanfront
Address: 10100 Coastal Hwy, Ocean City, MD 21842-2619
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Ocean City
#3 Top resorts Hotel in Ocean City
#6 Business Hotel in Ocean City
#19 On the Beach Hotel in Ocean City
#19 Romantic Hotel in Ocean City
#23 Family Hotel in Ocean City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Clarion Resort Fontainebleau Hotel - Oceanfront 3*
Number of rooms: 250
Official Description (provided by the hotel):
The Clarion Resort Fontainebleau Hotel is the finest all non-smoking hotel in Ocean City, Maryland, featuring luxurious hotel rooms and a 40,000 square foot Conference Center. Located directly on the beach and overlooking the Atlantic Ocean, you'll get the best in Ocean City resorts with unmatched comfort and convenience. ... more   less 
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Also Known As:
Clarion Resort Fontainebleau
Clarion Ocean City
Ocean City Clarion

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