It all started at check-in, very unorganized it seemed as if it was her first day checking guests in. Once we got our room everything was fine. UNTIL I went to use the hair dryer which completely fell off the wall, then I went to turn on a light the bulb blew and when I looked up the entire bulb and wire were hanging out the top of the lamp. We have an 11 month old son. There were wires hanging out of the wall I had blockade him away from the wall. I can say when I call down to the front desk about the issues they were willing to move us to another room or send someone up to fix the issues. I did choose to stay in the room as our family of 4 had a lot of stuff already organized into the room. We had two issues with getting towels delivered to the room. The man was seemed to be very irritated about delivering the towels. At check out there was no asking how our stay was. It seemed as if we ,Well you already paid so we have your money see you later. I usually don't complain but we work to hard to be able to take our children on vacation to have to many issues. As much as we enjoyed the food and location this hotel had to offer. I would never stay here again. If I have to call the front desk twice during a 2 night stay I think that is a bit much.
- Official Description (provided by the hotel):
- The Clarion Resort Fontainebleau Hotel is the finest all non-smoking hotel in Ocean City, Maryland, featuring luxurious hotel rooms and a 40,000 square foot Conference Center. Located directly on the beach and overlooking the Atlantic Ocean, you'll get the best in Ocean City resorts with unmatched comfort and convenience. ... more less
- Reservation Options:
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- Also Known As:
- Clarion Resort Fontainebleau
- Clarion Ocean City
- Ocean City Clarion