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“not a good value”

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Atlantic Oceanfront Inn
Ranked #36 of 103 Hotels in Ocean City
Certificate of Excellence
Newport News, Virginia, United States
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“not a good value”
3 of 5 bubbles Reviewed 7 April 2014

Check pricing on this if you are coming to Ocean City with family. I stayed here as part of a "block" for an athletic event and we were off season. the room was 160/night and though Ocean City IS a resort town, it was not a peak travel time and the streets of ocean city were far from populated and our hotel seemed almost empty. This "inn" was rustic, and i would suspect built many, many years ago. Our room was relatively spacious and seemed clean but smelled very musty/moldy and ceiling showed signs of water damage and in fact plaster was hanging from ceiling. Beds were decent (pillows not great) and view was not bad for an oceanview balcony but you did have to go out on the balcony to see something other than the hotel(not a great hotel to look at either) next door. Our room for 160 included two queen size beds,and a sleeper sofa, a kitchen table and kitchen ( fridge, sink, stove and cabinets) and a bathroom with a sink. So room was not small. The pool was very small and outdoors and closed due to the season and if I had small children, I know they would be disappointed in the pool that was more like the size that a house in a small neighborhood would have with view of the parking lot!.. Hotel was not far from the convention center which is why we chose it and it was adequate but I do not feel it was worth 160. I would not have paid half of that for the room. In fact, we had to stay one night longer and decided to change hotels and though I booked on priceline and so got a good deal, I did get another hotel, a luxery one, for $54 for our last night there. the Service was good though( when we called for things, they were johnny on the spot and maids did adequate job)... room did not have a cork screw and maintenance opened our bottle with a screw and pair of plyers. I think I would not have been so disappointed if the price was right for what we were getting and maybe if it were summer and warm where we could get OUT more and not be stuck in the room.

Room Tip: choose ocean front not oceanview.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beckie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Atlantic Oceanfront Inn, responded to this review, 6 May 2014
Dear valued guest, we thank you for your business and your review alike. The lobby and guest lounge were renovated a little over a year ago, but it should not appear rustic. The hotel itself is typically well received by all of our guests, it is surprising that you found your stay to be less then excellent.

The Oceanview does have an excellent view, but it is not advertised as an Oceanfront view. You are correct in the statement that one must be at the sliding glass door to enjoy views of the ocean.

The room is a great value considering the size, view, sleep sofas and a full kitchen. Many hotels in OCMD do not offer sleep sofas or full kitchens. The rates are a bit more considering the proximity to the beach(directly on the beach) and its location close to Seacrets, 45th st shopping center, Belly Busters, and of course The Convention Center.

We hope you offer us another opportunity to gain your business back, we truly hope to see you again in beautiful midtown Ocean City.

Sincerely
The Carousel Group Management
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303 reviews from our community

Traveller rating
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    47
    19
    20
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137
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8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Any
English first
Kingsville, Maryland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 19 March 2014

My husband and I stayed last weekend for our 15th Wedding Anniversary and to attend the St. Patrick's Day celebration. The location was perfect and the beach view was breath taking. We had a suite on the 5th floor and the walls where so paper thin that you can hear the next room opening and closing their drawers. Each door on that floor slammed.....so all hours of the day and night the doors echoed down the hallways. When the bars closed at night the drunks coming in where loud and ridiculous. It sounded like 50 people where standing outside of my door for hours. The only thing the front desk girl would say was...."Oh, I'm so sorry." We averaged about 2-3 hrs of sleep each night. The floors had stuff on them and needed to be vacuumed and the furniture was so dusty you could write your name in the dust!! The refrigerator was so loud it kept you up at night. We even had a late check out on Sunday but left at 8am to get home so we could sleep!!! Not recommended for families....only people who would like to party and stay up all night!!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Melanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Atlantic Oceanfront Inn, responded to this review, 3 April 2014
Dear valued guest, we apologize for the perceived quality of your stay. We are flattered that you decided to spend your 15 year anniversary with us. We typically do not get complaints in regards to noise but our front desk staff member should have offered a room move to alleviate any of the issues you were experiencing. Additionally, we have a no party policy which should have been enforced. We are investigating this matter to make sure this problem is not duplicated in the future. The quality you describe the room as is not typical to our adherence to quality assurance. Congratulations once more on your anniversary, we hope you give us another chance to earn your business and show you why we are one of Ocean City's favorite hotels.
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Brooklyn, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

I stayed at the Atlantic Oceanfront Inn for two months while working on a movie in Ocean City, MD. Check out Ping Pong Summer coming to theaters soon! They were so inviting and amenable to our sizable crew. Extremely pleasant staff, with whom I often shared conversations in the evenings. I went for sunrise swims and night swims often on the beach just footsteps from the hotel. I cooked for myself and for my colleagues all the time; the kitchen had everything I needed! The little balcony was so cozy. I often had brunch al fresco. Thanks, Atlantic Oceanfront! You made our time in Ocean City a delight!

Room Tip: Ocean Facing, I'd imagine, are where it's add, but a good value is Ocean View--but on the si...
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  • Stayed March 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j0hndavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Atlantic Oceanfront Inn, responded to this review, 12 March 2014
Dear valued guest, we had a great time while you were staying with us in beautiful Ocean City! We can't wait for the release of Ping Pong Summer, we heard it did great at The Sundance Film Festival. We are so happy you had a great time at our hotel and we look forward to having you again as our guest!

Sincerely
The Carousel Group Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairplay, Maryland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 November 2013

Great Place, great Price,great service and the location is perfect will be there in 2014,we had a wonderful stay, Payrked my vehicle and never left the park lot until ready to check out ,perfect location

Room Tip: stay on the roof level for a great view
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rupper69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Atlantic Oceanfront Inn, responded to this review, 16 December 2013
Dear valued guest, thanks for choosing us for your oceanfront accommodations. We pride ourselves on our oceanfront location which is just steps from all Ocean City has to offer. We can't wait to have you as our guest again and we sincerely thank you for making your vacation a Carousel Group vacation!

Sincerely
The Carousel Group Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 30 September 2013 via mobile

My fiancé and I stayed here for a long weekend at the beginning of September. This is a lovely little hotel. Great location, great view from our room, and clean. Beach access was great. The only thing is parking would likely be challenging to find during the busy season, as parking spaces seemed a bit limited.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Klee2105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Atlantic Oceanfront Inn, responded to this review, 1 October 2013
Dear valued customer, thanks for choosing to return to our quaint hotel in beautiful mid town Ocean City! As you state in your review, we have a wonderful mid-town location close to local attractions, nightlife and all that Ocean City has to offer. We can't wait to have you again as our guest at our beachfront hotel!

Sincerely
The Friendly Carousel Group Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethlehem, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 23 September 2013

2nd time staying, will not return, 2 burners on stove didn't work, refrig/freezer stunk terribly of fish, smell absorbed into food, maid service was lousy, i.e. took wash cloths and didn't replace, had to call front desk, took dish cloth didn't replace, asked her for a new one, said she didn't have any, never bothered to get one, had to use paper towels for dishes. also don't seem interested in rewarding returning guests in any way. will stay elsewhere in the future.

Room Tip: stay on 5th floor
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank galoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Atlantic Oceanfront Inn, responded to this review, 1 October 2013
Dear valued guest, we apologize that your stay was anything less than excellent. We would have been happy to move your room due to any one of these issues. We pride ourselves on great customer service and will be bringing these issues up in our employee meetings. We do ask you offer us the opportunity to earn your business back and show you why we are one of the top hotels in Ocean City. Thanks again for being our guest, we hope to see you again at our beautiful hotel in mid-town Ocean City.

Sincerely
The Friendly Carousel Group Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 September 2013

Stayed 3 days in one of the remodeled oceanview rooms. The rooms were nicely decorated and very clean. Stayed on the top floor [ the 5th ] and the view was great. Ample parking and a nice small outdoor pool. Excellent location to the beach and access to the route 90 bridge. Room had a full sized fridge, a small sink , small stove and microwave. Rooms were very quiet and the staff was very friendly and helpful. Especially Chelsie. Would definetly stay here again.

Room Tip: Ask for one of the remodeled rooms on the highest floor possible.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carouselresort, Manager at Atlantic Oceanfront Inn, responded to this review, 1 October 2013
Dear valued guests, thanks for taking the time to write us a great review. As you mention in your review, the 5th floor rooms are re-modeled and offer wonderful Oceanfront views. We pride ourselves on our exceptional location and wonderful mid-town beaches. As you also mention, our friendly staff is incredibly informative and helpful. We believe in offering an exceptional customer experience to our valued guests on their vacation. Thanks again for being our guest and thanks for the great review!

Sincerely
The Friendly Carousel Group Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atlantic Oceanfront Inn

Property: Atlantic Oceanfront Inn
Address: 4501 Atlantic Ave., Ocean City, MD 21842-3228
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#23 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Atlantic Oceanfront Inn 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Great hotel under new ownership and management for Summer 2009! Located directly on the beach with ocean front rooms & balconies. Newly renovated rooms include flat screen TV's, pillow top mattresses, Fully equipped kitchens with refrigerator, stove, microwave, coffeemaker, and toaster. Hotel amenities include outdoor pool, post-checkout changing rooms, complimentary coffee, book & game loans, and a positive smiling staff! ... more   less 
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Also Known As:
Atlantic Oceanfront Hotel Ocean City
Atlantic Oceanfront Ocean City

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