I arrived in ocean city on july 3rd for a short visit to the beach. I inquired at the fenwick inn on room availaiblity and was told that they were cleaning two rooms, which was a surprise at 9pm, but who was I to question it. I filled out a check in card at their request and was told that my room would be ready in 20 minutes and that they would call me on my cell phone. So I proceeded up to their 8th floor bar to have a drink while the room was being prepped. after about 30 minutes i decided to go down to the front desk to inquire about my room. Once the employee saw me that promised me the room, he disappeared into the back and sent out a woman who then told me that they had sold the room and they tried to call me on my cell phone. My phone had full signal and it never was called by them. When I asked to speak to the young gentleman, I was told that he left for his other job, even though I saw him on premises.
Very unprofessional behavior from this resort hotel, which I could see was being run like a sh@# house. Maybe it was better that I did not stay there. It's just the fact that I was lied to and should not have been promised a room.
Once again, buyer beware, hotels like this one should not be patronized at all!!!!!!!!
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- Also Known As:
- Fenwick Hotel Ocean City
- Fenwick Inn Ocean City Md