We pulled in on our 1st vacation in 5 years. Staff would not let us check in early or even want to hear about it. Even though they were not busy, and they had rooms. When we finally got our room we requested a cot. Then again requested a cot 4 hours later. And charged us $10.00 per night extra!! Then went down to desk to request it again at 11pm. They said they spoke with us and we said we did not want it???? We asked them to have the inside of the window washed. They said it may be on the outside. I took my finger and showed them it was on the inside. They said they would have it done. The next day we asked again to have it cleaned... The next day we again asked to have it cleaned..... We added an extra day to our stay and they told us it would be $20 more than the other nights... It was a Thursday and they had an half empty parking lot. Then when we checked out and left we had to turn around as they charged us $40.00 more than quoted.
A few of the staff was caring. Many were tired of being there and not happy. Not really where you want to spend time off and have some comfort.
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- Also Known As:
- Fenwick Hotel Ocean City
- Fenwick Inn Ocean City Md