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“Old Favorite in a new Location”

Suburban House Restaurant
Ranked #49 of 69 Restaurants in Pikesville
Cuisines: Delicatessen
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed 3 April 2014

Almost all Baltimoreans know about the Suburban House, a favorite for decades. After a disastrous fire several years ago, the restaurant moved North a few blocks and across the street.
The wonderful fare never changed. They still serve the best sweet and sour cabbage soup I've ever tasted! Their deli sandwiches are always marvelous as are their various chicken dishes. Their desserts are beautiful to behold and even more glorious to consume. The service is fine, very friendly. There is very little waiting for your order to appear. The parking in their new location is a great improvement from the old cramped quarters. Give this old friend a try!

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1  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 69 of 89 reviews

Reviewed 18 January 2014

Arrived for dinner at 6:45pm (closes at 8). Not busy. Food came out cold. Bland everything. Had trouble getting servers to pay attention.

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3  Thank Leslie21075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

This is our 3rd visit to the Suburban House. All 3 visits have been very good. Restaurant is in an older building, but it is clean and pleasant. Breakfast is wonderful, especially the bacon, Challah bread french toast (very interesting) and the kugel casserole. Service by Betty, who always seems to be there, is friendly and complete.

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Thank Maryland Sightseer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

We went here for the first time tonight and it was not nearly as good as expected. The matzo ball soup was straight out of a Campbell's can and the matzo ball was horrible. My corned beef sandwich came out incorrectly as a Reuben and the onion rings were overly breaded. My wife enjoyed her fried chicken and said it tasted like chicken from the Amish market (wouldn't surprise me if it was).
The waitress was trashy and I was reminded of her name by it tattooed on her neck. She was the worst waitress.

The staff should be a little more authentic to the type of restaurant.

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3  Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

I really don't know how Suburban House stays in business. We have had many problems over the years with them. This time was the "straw that broke the camel's back". We were given a credit for use at Suburban House after my Father-in-law's funeral. We would like to use it for the unveiling of his headstone. We received the credit in March after the funeral. We called Suburban House to find out what the amount was and to tell them that we would use it for the unveiling. They sent us a letter but it got misplaced so they sent us another letter. Unfortunately we don't remember ever having received the second letter. Last week we went to Suburban House and told them what happened. They said that they couldn't do anything about the credit because they needed the letter. We asked them if they have a record of the transaction. Paul, who handles these matters, told us that he would have to look. He said for us to go home and check again and call him. My husband called 5 times and Paul refused to check their records. Now, if we use them for the tray, they refuse to give us the entire amount plus they won't deliver the tray to us.
We are also dealing with Gourmet Again who has been an absolute pleasure. We also saw them last week and they went into the office, found our credit on their computer and immediately set things up for a tray from them. No hassle and no problems. We have decided to never deal with Suburban House again and told them to keep their tray. We called Gourmet Again and ordered the second tray from them. Again no hassle.
Because of Suburban House's poor customer service, we will never eat there or use them for anything.
One other problem we had with them years ago was that my Mother-in-law ordered a Chinese chicken salad. She was eating when she came across something strange. She pulled out the item with her fork and we were shocked to see that it was a plastic glove. We called the owner over and he didn't act as though it was a problem at all. We should have stopped going there then but there aren't many delis in the area.
Other people have also had bad experiences so again I am surprised they can stay in business. Well they have certainly lost us as customers.

7  Thank Abby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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