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“Great location and very nice staff!”

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DoubleTree by Hilton Baltimore North - Pikesville
Ranked #1 of 4 Hotels in Pikesville
Certificate of Excellence
Indiana
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great location and very nice staff!”
Reviewed 27 February 2012

The Hilton Pikesville is my hotel of choice in the Baltimore area. The staff is so nice and they have a great restaurant. The location off the beltway can't be beat. The rooms are spacious, the toiletries and nice quality, and the towels are fluffy! Plus, the beds are some of the most comfortable. I don't usually sleep well in hotels, but I do at the Hilton Pikesville!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jocesweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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647 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Lancaster, Pennsylvania
Level Contributor
156 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 22 February 2012

Last night we needed a room because we couldn't drive any further.
The clerk on duty at midnight was not very welcoming. She mumbled most of the conversation because she had a winter scarf wrapped around her head and mouth (strange) and I found myself saying "Can you repeat that, please?" The room made up for that first impression and was wonderful. The light was already on when we entered the room, The room was large, super clean and fully stocked with all the things we needed. The water pressure in the shower was wonderful......towels sumptious! We have stayed at this hotel before and highy recommend it. Usually the staff at the front desk are very professional and courteous. The front foyer gives a warm, welcoming ambiance . The location is great (right off the Baltimore Beltway) for doing business in Towson, Baltimore or just visiting family.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TigerLily1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2012

Our two night stay was everything we wanted. The room was large, super clean and well appointed. The staff was friendly. The location was next to all roads we needed access to. We would gladly stay here again in the future.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solon, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2012

Big upgrade to linens since our last stay at the Pikesville Hilton almost 6 years ago!! Very comfortable bed, lovely bedding and big fluffy towels - and the HVAC worked fine - just a little on the noisy side.
Location is just off the beltway - most convenient for funeral and family in Pikesville.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SolonSal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scranton, Pennsylvania
Level Contributor
156 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 February 2012

This Hilton is connected with the Baltimore Fitness and Tennis facility. Just ask for a free guest pass and use over a dozen treadmills, 5 or 6 bikes plus the cross country things. This is a real fitness center including the machines At least a dozen and loads of free weights. The pool was not open during our February stay but it looks like it too is part of the fitness club and it is huge!
The hotel is recently renovated. As you walked in the marble foyer the sitting area in, front of a burning fireplace, was very inviting although not huge. Our entire posted requests were taken care of before our arrival. Our south facing room provided a view of the pool and was reasonably quiet except for the fire trucks and ambulances through the night. The other side of the building faces the Baltimore belt (695) and I was happy not to be on that side. The room was clean and had everything you would need; by not staying in Baltimore proper you save $25 - $32 per night in hotel parking fees. The restaurant is quite nice (white linens and nicely decorated). The bar area is also well appointed, three TVs and lots of tables in addition to seats at the bar.
The best part of the entire experience was the courtesy and efficiency of the staff. Every single person worked to make our stay perfect. All questions were answered by who ever you spoke with and they seemed to know the area and there jobs well. Thank You!
The short coming, you can’t make a renovated room larger. The bedroom area was fine, desk, TV, night stand, King Bed; but the bathroom was strictly for one person at a time. Bottom line, would I recommend it, Definitely, yes.

Room Tip: I always ask for the highest room available, not near vending or the elevators. We need pillows with...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wallyjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 January 2012

Great location. Service was friendly and the rooms were well appointed. Would definitely stay there again.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmington de
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 January 2012

Stayed late for new years eve since we were at a party in Towson. Easy to get to from 695. Tiffany checked us in. Hilton old file says high floor away from elevator. We get keys and had to ask for our breakfast coupons. She was nice and did it quickly. We step off elevator and we were facing our room door. We had to go back and our room was moved down the hall. The room was good enough. The breakfast was a la carte and took forever! We waited fifteen minutes and not even a glass of water. There were only four people at one table besides us. It took over thirty minutes to get served a meal. Funny since my two items had no cooking involved. That is except my bagel which they forgot and I ordered salmon and a bagel. There were a lot of staff in the restaurant but none of them were helping the waitress until we complained. They really dropped the ball. Asked for a late check outandthy gave us 1p. Don't think I would stay again in general though.

Room Tip: Make sure higher floor and not facing highway street if possible.o
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  • Stayed December 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank barbaraal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonPikesville, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this review, 12 January 2012
Thank you for taking the time to leave a review for our hotel, and leaving such kind comments about our overnight staff!

There were a few negative issues that you brought up, that I'd like to respond to. In the Hilton Honors Program, there is a chance to get either 1,000 bonus HHonors Points, or complimentary breakfast. Your account was set at the time for points; this is why breakfast coupons weren't in your packet for you. Thankfully, you brought the error to our attention and we changed your profile so that you got breakfast. Additionally, I'm glad that we were able to find a room that better accommodated your requests. Our check out time is 12PM, so you were offered a later checkout than usual. If, in the future, you'd like more time, please let us know and we will do everything to accommodate your request.

Regarding the slow service in the restaurant, we do humbly apologize for that. We have some new management in the restaurant. There is no excuse for the poor service you had, but we are actively working so that the speed is consistent with your expectations. I firmly believe if you were to come back and give us another opportunity to impress you with our service, you'd be very pleased.

Should you decide to give us another opportunity to impress you with our service, please call us and let us know that you are coming. Please feel free to ask for the Front Office Manager, and I will personally ensure that every aspect of your next stay meets with your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Baltimore North - Pikesville

Property: DoubleTree by Hilton Baltimore North - Pikesville
Address: 1726 Reisterstown Rd, Pikesville, MD 21208-2974 (Formerly Hilton Pikesville)
Phone Number:
Region: United States > Maryland > Pikesville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Pikesville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Baltimore North - Pikesville 3*
Number of rooms: 171
Official Description (provided by the hotel):
DoubleTree by Hilton Baltimore North - Pikesville is a full-service hotel north of Baltimore. The hotel features stylish and comfy guest rooms, deluxe amenities such as complimentary WiFi, and event space perfect for weddings or corporate functions. Whether staying for business or leisure, you'll enjoy all of the perks provided at this hotel in Pikesville, MD. ... more   less 
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Also Known As:
Hilton Pikesville Hotel Pikesville
Pikesville Hilton Hotel
Hilton Hotel Pikesville

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