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“Service lacking. Location great. Hotel average.”

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Harbourtowne Resort
Ranked #3 of 4 Hotels in St. Michaels
GreenLeadersSilver level
Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Service lacking. Location great. Hotel average.”
Reviewed 24 May 2005

The Harbourtowne is in a beautiful location on the Bay. The Hotel has below average service. I was unable to secure a corkscrew in my room to open a bottle of wine. I was told to bring it to the bar and they would open it for me. Everyone at the front desk seemed as though it was their first day working at the hotel. The room was average. It was clean and had fairly good amenities. I would recommend paying a bit more for a nicer hotel closer to the town.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank maximimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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324 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
A TripAdvisor Member
Reviewed 5 May 2005

I attended a Conference with co-workers that was being held at the Harbourtowne resort. We were not happy with the service both at the front desk and in the restaurant. The front desk staff were actually somewhat rude. We are an easy-going group and not that difficult to please.

However, the rooms were clean, the view was beautiful, and St. Michaels is a great town. I might stay somewhere else if I return.

  • Stayed April 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these St. Michaels hotels

A TripAdvisor Member
Reviewed 26 October 2003

We spent two nights at Harboutowne,

When we went to our room it hadn't been made up

so they upgraded us to a nicer room off the water edge.

The view of the bay is great.

We played golf and were a little disappointed with the course which we found very boring without much contour.

They serve a good full buffet breakfast with eggs.

Overall a good time in

Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbourtowne Resort

Property: Harbourtowne Resort
Address: 9784 Martingham Drive, St. Michaels, MD 21663-2228
Region: United States > Maryland > Talbot County > St. Michaels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in St. Michaels
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Harbourtowne Resort 3*
Number of rooms: 99
Official Description (provided by the hotel):
Harbourtowne - St. Michaels is located on Maryland's beautiful Eastern Shore and a premiere destination for relaxation and rejuvenation. Our property boasts 'Spectacular Views - Everyday' with 111 guest rooms nestled along the banks of East Chesapeake Bay and Miles River - every room is within 100 feet of the water! The Conference Center Our Conference Center caters to groups from 10-160 for meetings, team-building events and retreats. Our 18,000 square feet of meeting space has natural lighting and our on-site professional planners customize meeting experiences according to needs and budget. Waterfront Weddings and Events Harbourtowne - St. Michaels remains a top choice for waterfront weddings, receptions as well as events and gatherings. We have a full-time coordinator on property to assist with every detail for planning and executing an affair to remember. The Town Our property is lucky to share the same zip code with the historically rich, charming town of St. Michaels. The town's cobble-stone walks are lined with boutiques, art galleries and restaurants unique to this area of Maryland and museums provide cultural history about this area. At Harbourtowne - St. Michaels, you'll enjoy the laid back atmosphere most notable to the Eastern Shore lifestyle and we're a short drive from Washington, DC, Baltimore and Philadelphia. Let us be a part of your Eastern Shore Experience! ... more   less 
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Also Known As:
Harbourtowne Golf Hotel St. Michaels
Harbourtowne Hotel Saint Michaels
Harbourtowne Golf Resort
Harbourtowne Resort St. Michaels, Maryland

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