I booked a room at a special price, but asked if a balcony could be available if the hotel was not crowded. The person I called confirmed that, but when we arrived, at an almost-empty hotel, we were told no, not at that price, but for $30 more......They also placed us at the furthest place from the elevator, again, in an almost-empty hotel. The front desk clerk repeated everything in rote; apparently she was new. She also asked for my credit card; I said I had already provided it online. She said she had to have it anyway. I gave her another card, but lo, the bill came in on the first card. When I called 2 days later asking why the discrepancy, the billing woman was curt and indifferent.
Also, free coffee in the morning, but only if you get there before it's all gone (7:30 am). Our room had bugs on the ceiling and in the tub. Not a nice, friendly place. I have always stayed at the Kemp House, where all is perfect. Guess we will go back there.More
- Free Wifi
- Free Parking